Valvoline Instant Oil Change Complaints and reviews

Valvoline Instant Oil Change reviews, Valvoline Instant Oil Change complaints, read Valvoline Instant Oil Change reviews, find Valvoline Instant Oil Change reviews, Valvoline Instant Oil Change scam reports
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  • 43 complaints
  • $11,288 claimed losses
  • $263 average
  • 5397 since Jun 22, 2008

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Valvoline Instant Oil Change
Main address: 3499 Blazer Pkwy 40509 Lexington KY
1-800-Fast-Change (800-327-8242), , VIOC_Customer_Service@ashland.com
Valvoline Instant Oil Change reviews, Valvoline Instant Oil Change complaints, read Valvoline Instant Oil Change reviews, find Valvoline Instant Oil Change reviews, Valvoline Instant Oil Change scam reports
  • 43 complaints
  • $11,288 claimed losses
  • $263 average
Had an experience with Valvoline Instant Oil Change?
Submit review ›
43 reviews found
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  • Mar 28
  • Wellington, Florida
  • Oil Change
  • 1
  • 14

Nissan dealer I go to get oil change is closed Sundays so I decided to go to Valvoline. I have in the past, few years ago, a very bad experience with this garage but I thought maybe the management changed but I was very wrong. It took them less than 10 minutes to change the oil, I was asked if I wanted a height mileage oil or regular I said regular. They charged me $4.33 for an oil change, which... Read more

Was this review helpful? 0 1

  • Mar 08
  • Los Angeles, California
  • Oil Change
  • 22

I went in to have my oil changed and the mechanic left a bottle of oil in my engine compartment right next to the radiator fan. When I got home oil was pouring out all over my drive way and the engine was covered in oil. I went back and the guy took a rag and wiped off my engine and that was it. No reimbursement for my travel time, driveway cleaner I had to buy or the fact that I spent my one day... Read more

Was this review helpful? 0 1

  • Feb 11
  • Chattanooga, Tennessee
  • Oil Change
  • 13

NO COMPLAINTS: I had used Valvoline prior to moving to GA for the last 5 years, and missed the service I had received. Even after using the places I had to chose from in GA I had rather had Valvoline. I've just moved back in to the Chattanooga area and have NO complaints of the service I received today. The service personal seam to be very well trained and know their business, they showed me... Read more

Was this review helpful? 0 0

  • Jan 16
  • Rye, Colorado
  • Oil Change
  • 1
  • 22

Went in for oil change at the pueblo valvoline location. Noticed my oil pressure was half what it should be. Checked the filter the filter was the wrong size snd force cross threaded onto the engine. The engine is a ford 460 very simple to change. I will never have my oil changed by these morons again. untrained monkeys. I can only imagine what dammage could have been done.Its not rocket... Read more

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  • Jan 02
  • Elmhurst, Illinois
  • Oil Change
  • 34

I went into the carbondale location about 3 weeks ago to get an oil change and a light replaced. A couple of weeks later my dad went to lift my hood and it was jammed so we went to y mechanic. He said that it looked like a gorilla had forced it shut and asked when and where I got my car worked on. Since I had not been under my hood since the oil change and I had not hit anything I knew something... Read more

Was this review helpful? 0 1

  • Dec 19, 2013
  • Troy, New York
  • Oil Change
  • 1
  • 30

Went to Valvoline Instant Oil Change in Troy NY on Dec.2 to get an oil change and a tire rotation, nothing requiring a Masters degree in mechanical engineering. When the time came to retrieve the car the wheel lock was still on the lug nut that was attached to the wheel. That alone should have triggered an alarm. After a few days had gone by there were drip marks on the ground, being retired the... Read more

Was this review helpful? 1 0

  • Nov 16, 2013
  • Oil Change Service
  • 40

For a business that has the word "instant" in the title, I should have not waited 45 minutes just to pull in for my car to be looked at (with no line ahead of me). When I did pull in the "mechanics" were very cold to me as it took another 30 minutes to finish my oil change and on top of that the cheapest oil change was $40. The only reason I went there is because I was in a hurry, but for how... Read more

Was this review helpful? 1 0

  • Nov 14, 2013
  • Saint Louis, Missouri
  • Pricing Structure
  • 2
  • 39

I would like to know why your oil change price difference is so different from regular to synthetic . Iam willing to pay the extra two dollars per qt. Why are you charging almost twice as much? Filter is the same, labor is the same, with 6 qts that equals 12.00 not almost 40.00 diff. Your decision to change your pricing will determine if I stay with Valvoline after almost 20 years of your... Read more

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  • Nov 10, 2013
  • Store Manager
  • 2
  • 50

Farmington Ave., West Hartford Service Center Manager:Paul Lizotte - Very unprofessional this man made several sexual comments to me when I was just trying to get my vehicle services. Totally creepy individual, do they background checks on these men?! Total sexual Preditor, ladies stay away from this Valvoline ! I even overheard him swearing to his staff, def don't bring children around this guy!... Read more

Was this review helpful? 1 0

  • Nov 07, 2013
  • Unethical Business Practices
  • 36

I went to Valvoline for an oil change an inspection. After waiting for an hour and a half I learned that their computer wasn't working. As a result I "failed" my inspection. It turns out that their computer could not converse with Albany - so while my car was road worthy (after all it is virtually brand new) it failed because Valvoline's equipment was not working properly. This was admitted by... Read more

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