Vacations To Go Complaints and reviews

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  • 15 complaints
  • $20,205 claimed losses
  • $1,347 average
  • 7469 since Aug 10, 2008

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Vacations To Go
Main address: 5851 San Felipe, Suite 500 77057 Houston TX
(713) 974-2121, ,
Vacations To Go reviews, Vacations To Go complaints, read Vacations To Go reviews, find Vacations To Go reviews, Vacations To Go scam reports
  • 15 complaints
  • $20,205 claimed losses
  • $1,347 average
Had an experience with Vacations To Go?
Submit review ›
15 reviews found
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  • Mar 27
  • Airfare Ticket
  • 7

My group of 12 is going to the UK on a Cosmos tour. They set up airfare and only booked seats for 8 of the 12. Their confirmation package incorrectly showed seats but when we looked online and called the airline - 4 of the 12 were NOT ticketed or guaranteed seats. After over 6 hours of working with the airline, I was able to secure seats....all separate and now my children get to sit with... Read more

Was this review helpful? 0 0

  • Feb 09
  • Cape Coral, Florida
  • Cruise Fare
  • 19

Cruise fare on website..way different than the rep quoted. Every excuse in the book she gave me. Thank God I didn't book with them..I will encourage everyone I know to say away. I don't know how this co continues to be in business. Alan the owner/manager I assume is IMO a scam artist he sends emails indicating oh all is ok..sure it is. I suppose we as consumers are all subject to these scam... Read more

Was this review helpful? 1 0

  • Aug 30, 2013
  • Houston, Texas
  • Cruise
  • 1
  • 179

After reading other comments I am very sorry that I did not research this company before doing business with them. After receiving confirmation three times fron VTG on pricing for a family reunion cruise I moved our paid cruise from one agency to VTG because they offered pricing per person @ $150 less per person. They presented the same price and written commitments to book our cruise at their... Read more

Was this review helpful? 12 0

  • Aug 25, 2013
  • Los Angeles, California
  • Personal Negative Experience
  • 2
  • 351

In all fairness to Vacations to Go I have waited several months before posting my own personal negative experience in hopes there would be some satisfactory outcome to my situation but surprisingly no, there is no happy ending to my story. My friends shared with me their vacation plans on board an NCL trip departing Copenhagen this summer and invited me to come along. I was so pleased to find the... Read more

Was this review helpful? 10 21

  • Aug 15, 2013
  • Luqa, Malta
  • Western Mediterranean Criuse
  • 450

My wife and I booked a Western Mediterranean criuse for this coming September 1023. Mr Nick Fieman was a very helpful rep. We contacted him via e-mails and phone and he always answered the e-mails immediately and was very helpful on the phone. What he offered us was true we got a Concierge Class cabin (C2) with veranda on Celebrity Reflection and got a massive discount as a retired airline... Read more

Was this review helpful? 1 19

  • Apr 02, 2013
  • 4
  • 418

My family and I were trying to get a good price deal to Punta Cana Dominican Republic,we are 6 total-4 kids between the ages 2,4,15,17 and of course my husband and I. The first time i called i was very happy with the qoute and information and very happy with the i still needed time to do reserch on prices,hotels etc..i knew the price was going to change a little bit but it was ok... Read more

Was this review helpful? 2 20

  • Feb 17, 2013
  • Portland, Oregon
  • 8
  • 718

Signed up for their membership and got HEADACHES in return! Their presentations are awesome ...... Their service SUCKS! BIGGEST Liars, thieves....scam artists around! Never sign up with these'll get screwed big time! Can't believe anybody shut them down yet,Scam scam scam scam scam scam alert! Vacations to go should be banned of doing business since all they do is lie and... Read more

Was this review helpful? 1 80

  • Aug 07, 2012
  • Palm Springs, California
  • Cruise With Carnival
  • 1
  • 878

I was a vacation to go customer. we are hooked on cruising. I pulled up a cruise page and looked for rooms because you cannot do that with VTG. I found the rooms I wanted and the price was great so being loyal I called VTG to book because I had already done two cruises thru them. The guy I spoke with put me off on the $400 per room credit and said we would handle it after we were done... Read more

Was this review helpful? 9 23

  • Jul 03, 2012
  • Philadelphia, Pennsylvania
  • Price Match Guarantee
  • 4
  • 631

Vacations To Go touts a Price Match Guarantee that promises "if you ever find a lower price for the same ship, date and stateroom category, before booking, we'll match it". The fine print says "The lower rate must be advertised on a competitor's website and available for booking at the time you contact us". On finding a clearly advertised and available price on a competitors website I took it to... Read more

Was this review helpful? 6 14

  • Jun 11, 2012
  • Annapolis, Maryland
  • Cruise At Vacations To Go
  • 8
  • 1196

Vacations To Go lies, cheats and steals from its customers. In trip out of Galveston, they misrepresented charges and refused to give any type of refund, (see other complaints about them at relating to this incident. They stole from a rival cruise co by having one of their, VGT reps fraudulently collect emails from cruisers & then use this info to email blast these cruisers... Read more

Was this review helpful? 36 243
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