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Twin City Discount Granite - Did NOT correct a problem with the installation of the granite countertops.

  • by   Mar 14, 2011
  • 2 comments
  • Review #: 226615
 

We purchased granite counter tops for the kitchen from Twin City Discount Granite.When it came time for installation, they missed the 1st appointment, came late on the 2nd and forgot part of the counter.

They left a mess of wood shavings and screws in the cabinets & all over the dishes, broke a piece of a cabinet that we had to replace, and peeled paint from the walls.
Within 6 months a seam opened up between 2 pieces of granite on the counter because they weren't installed correctly.They did a half hearted repair, and it opened up again within a month.
Now they have refused to respond to my emails or phone calls to resolve the problem. 2ff7ec3

 
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Sep 01, 2013  from Minneapolis, Minnesota
WOW. No wonder they missed that first appointment, going all the way from Mpls to Pennsylvania!
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Nov 15, 2011 
Well, there is a reason this comment is anonymous. There is no truth to any of the above comments. We clean up after every job and if you were to stop in our showroom and look through our 3 ring binder of all the awesome emails we receive from builders, homeowner and flippers you would see the truth. We were told this comment is from a disgruntled ex employee and there really is nothing we can do to stop him from posting on sites. Fortunately we have enough awesome customers out there to back up the fact that all those allegations are false.
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