• show-popup
 
 
Shares 0

Tracfone - trac phone customer service

Company Tracfone
Location Crystal Lake, Illinois
Category Cellular Phone
Views 18
 

Couldn't add minutes to phone went round with customer service found out they had my credit card
entered twice which why that would make a difference.Ate up 35 minutes of my time on hold with totally rude customer service rep and technical support.Can you believe they charge you to top up your minutes if you call on their phone.

Also what have you got to do to talk to a live person.there are times where you need to talk to someone.
They make you go through tecnical support first before you can get a customer service person 306ef92

 
  Comments (1) Hide comments
Comment review as anonymous or
Please keep the topic of messages relevant to the subject. Personal attacks will be deleted. No links or scripts.
CAPTCHA
 

Dec 29, 2011 
Editors at PrepaidReviews.com give TracFone a 4-star rating (out of 5), praising its simple, low-cost phones and carry-over minutes. Customer reviews, however, give TracFone an overall rating of 2 stars, with many citing problems with customer service.
Reply to cwl7454
 

Read next Tracfone complaint

LOUSSSY SERVICE UNABLE TO TALK TO LIVE PERSON

RECV HSN PROMOTIONAL TRACFONE 3X MINUTES PREPAID PHONE,,I DO EXCEPT PASSSING EXPIRATION DATE FOR...

Select Reason




 
Send Report Cancel

Thank you!

We will review your report
You were reading a complaint about Tracfone.
Filing a new complaint about
Report a bug