TigerDirect Complaints and reviews

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Industry: Laptops and Tablets
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  • 170 complaints
  • $46,915 claimed losses
  • $276 average
  • 5929 since Jan 10, 2008

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TigerDirect
Main address: 7795 West Flagler St., Suite 35 33144 Miami FL
800-888-6111, , http://www.tigerdirect.com/sectors/Help/email.asp
TigerDirect reviews, TigerDirect complaints, read TigerDirect reviews, find TigerDirect reviews, TigerDirect scam reports
  • 170 complaints
  • $46,915 claimed losses
  • $276 average
Had an experience with TigerDirect?
Submit review ›
170 reviews found
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  • Apr 18
  • Phoenix, Arizona
  • Tiger Direct Lies
  • 6

I ordered the folloeing: Items Ordered Taiyo Yuden 4.7GB 8X DVD+R Silv Therml 300-pack (M197-2026) 1 $34.72 $34.72 I confirmed with the salesperson that there were 300 blank DVD's in this order. He agreed. I then received Tiger Directs Order Confirmation with the SAME information. They ended up only shipping 100, and said it was a an advertising ad error, but that's not my fault when I... Read more

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  • Feb 15
  • Item Awaiting Delivery
  • 3

The customer service is terrible. Ordered an item with 1-3 day shipping estimate. Two weeks later nothing. Contact them at least fifteen times to hear that it's back ordered from the manufacturer. Fine. Two more weeks pass and I get charged for the item and website says it shipped. They tracking code however shows it was delivered before it even shipped. Two more weeks of contacting them for a... Read more

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  • Feb 15
  • Item Awaiting Delivery
  • 2

The customer service is terrible. Ordered an item with 1-3 day shipping estimate. Two weeks later nothing. Contact them at least fifteen times to hear that it's back ordered from the manufacturer. Fine. Two more weeks pass and I get charged for the item and website says it shipped. They tracking code however shows it was delivered before it even shipped. Two more weeks of contacting them for a... Read more

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  • Feb 09
  • West Point, Virginia
  • Rebate Process
  • 1
  • 12

The rebate process administrators (or contractors) are doing Tiger Direct a dis-service by denying rebates that are submitted. My submitted rebates have been wrongfully denied and I won't get what is rightfully mine due to unjustified denial. Either the administrator is an *** or they purposely argue infractions with the submitted material. I had this problem a few years ago, but this time I... Read more

Was this review helpful? 1 0

  • Feb 05
  • Washington, District Of Columbia
  • Wrong Version Of Windows
  • 8

I was a TigerDirect customer for a long time until I needed to return the wrong version of Windows. The website suggested I call Microsoft's most general phone number. That was no help, so I called TD. I was put into Off-shore customer support *** for almost three hours. "Princess" at customer support did not have any clue about the difference between the products, nor would she put me through... Read more

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  • Jan 03
  • Chesterfield, Missouri
  • Replacement
  • 6

After waiting on hold for more than 45 minutes (December 25th), I was told that once I shipped the (done on 12/26/2013) Archos tablet (DOA), the replacement would be sent out right away as it was a Christmas gift to my disappointed grandson. I received the return label and shipped the unit out the next day and it was received by Tiger Direct on 12/27 at 4pm but yet there was not status email by... Read more

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  • Dec 31, 2013
  • Video Cards
  • 1
  • 26
TigerDirect - Extreme product delays..

I ordered a few video cards from TigerDirect on 12/18/2013. These said they were in stock and would ship within 48 hours from a drop shipper. A week later, I chatted with their support reps. The reps told me they sent in a request to the drop shipper to get an ETA on my shipment date, however could not provide me with an ETA on the drop shipper contacting them. So I was left with a company trying... Read more

Was this review helpful? 1 0

  • Dec 28, 2013
  • Miami, Florida
  • Cracked Jack
  • 9

My son took his laptop in to repair the cracked jack for the charger. He was told it was part of the motherboard and they would order it and have it repaired in a week. 10 days later we received a call that the wrong part was ordered and it would be a couple more days. 4 days later they called and we were told it was a very difficult job ,but they got the jack and motherboard replaced. The only... Read more

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  • Dec 27, 2013
  • Bakersfield, California
  • Free Shipping
  • 1
  • 19

Tigerdirect is a deceptive company that offers free shipping which is BS!. If free means not allowing customers to pickup orders from UPS will call or use USPS PO BOXes and instead have you wait at home for a package all day , because they put restrictions on it on delivery when it suppossed is free shipping!BS FOUL!! I SAY! *** off Tiger Direct! They obviously have some back scheming deals with... Read more

Was this review helpful? 0 1

  • Dec 09, 2013
  • New York City, New York
  • Bad Customer Service
  • 18

I ordered three pc components during black friday/ cyber monday two of them arrived at my house, and the one is still not shipped on 12/9. Plus i couldn track the order on the website where it saying my email is invalid when they sent order confirmation email to me.... when i first called them for my order status, this guy says order probably has shipped and i asked for order status and invoice... Read more

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