Tidebuy Complaints and reviews

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  • 164 complaints
  • $15,690 claimed losses
  • $96 average
  • 4989 since May 08, 2011

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Tidebuy
Main address: Floor 2, Jingtaijuhe Business Multi-functional Building 100085 Hangzhou City China
86-10-64477995-815, 86-10-62901050-815, 86-10-64476833-823, http://help.tidebuy.com/LeavingMessage.html
Tidebuy reviews, Tidebuy complaints, read Tidebuy reviews, find Tidebuy reviews, Tidebuy scam reports
  • 164 complaints
  • $15,690 claimed losses
  • $96 average
Had an experience with Tidebuy?
Submit review ›
164 reviews found
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  • Mar 07
  • Wedding Reception Dress
  • 2

Ordered a dress for my wedding reception., The dress took about 3 months to come. Instead of the gold color I chose., the dress came in BROWN. After sending them 5 pictures of the dress they are not trying to give me a refund. Poor customer service., very rude and never trying to help. They made me take pictures of the dress everyday., thinking they were going to do something about it. They never... Read more

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  • Jan 31
  • Wrong Product Return
  • 15
Tidebuy - Don't trust company or sham positive reviews. They don't stand behind their bait and switch products

Bought a coat from the site for my girlfriend for Christmas and it arrived late while I was on vacation. The coat turned out to be completely different in both color and size from what the site specified. I ordered a large due to my girlfriend being busty and Kate Moss would be lucky to fit her arms in the sleeves. Tidebuy's customer service refuses to take the coat back even though they screwed... Read more

Was this review helpful? 0 0

  • Dec 14, 2013
  • Wedding Dress
  • 8

I bought a dress back in July (2013) and it was the wrong dress. I had followed the procedures on getting a refund, because they had refused to replace the incorrect one. I am still dealing with the dispute even after I had returned the dress (~$200 worth of costs), because they have yet to give me the refund. So, DO NOT BUY from this company, because they are unreliable, unprofessional, and... Read more

Was this review helpful? 1 0

  • Dec 03, 2013
  • Service And Product
  • 18

Horrible company to work with. The shoe was also not high quality as expected. I tried to track my order several times and was never able to until yesterday when i contacted the company about return. I also received my shoes at the last possible second after i had to call and try and get a refund they appeared the next day. The shoe is Velcro which was never expressed and the heel is a very... Read more

Was this review helpful? 1 0

  • Nov 19, 2013
  • Tuskegee, Alabama
  • Bedding Set
  • 15

I ordered a bedding set from tide buy it was not what I expected from the Internet picture. I am currently trying to send it back and get a refund they keep giving me the run around. First they send me their refund/return policy that applies to dresses and asked for a photo. I sent a photo and notified them I do not have a dress and my item is not custom made then they replied stating the picture... Read more

Was this review helpful? 0 0

  • Nov 08, 2013
  • Newark, New Jersey
  • 2
  • 22

I placed the order through paypal. They took my money. They claimed the item was shipped and gave me a bogus page to track it. The tracking link was fake and the package never arrived. I went on the website and emailed a complaint. They pretended to answer me by replying that my order was shipped. It is a scam in China. I doubt I will recieve the item and if I do I heard they send crappy low... Read more

Was this review helpful? 0 0

  • Sep 16, 2013
  • Tide Downy
  • 1
  • 14

I just opened a brand new bottle of Tide Downy clean breeze 50 FL OZ, and it is maybe more than 1/2 full. I hope this is the place to complain to get something resolved. If not would someone please help me I would appreciate it. Thank You:) FYI-So let this be a lesson to me and all shoppers be aware when shopping for tide or other liquid detergents look on the side where the levels show how low... Read more

Was this review helpful? 0 0

  • Sep 10, 2013
  • Wig Blonde
  • 1
  • 14

I ordered a wig...blonde, name brand. When it arrived, it was a horrible ratty brown color, wrong size, poor texture, and when I notified them, it took forever to get a response. They finally offered me a $25 refund on the $200 wig. I could not get them to make it right. I was very frustrated. Could not get the payment stopped. Was stuck with the wig. I still have it, if anyone wants it. It... Read more

Was this review helpful? 0 0

  • Aug 14, 2013
  • Jeddah, Makkah
  • Footwear
  • 2
  • 27

I have ordered several items from this site, they tock a long time to deliver. and to make things worse when the items arrived I was shocked and the low quality, one of the items was damaged at arrival, some did not even look close to the images online, and others were tailored with the lowest quality of workmanship. I ordered, 9 items and they were not able to sent all. the items they sent were... Read more

Was this review helpful? 1 0

  • Jul 31, 2013
  • Microsoft Emails
  • 19

I ordered some items and received an email from Microsoft stating high fraud detection for this company. I cancelled the order at that moment. I received a response from the company stating my order was cancelled. Turns out the company charged my credit card (disputed) and never sent the merchandise. Please do not use this site. Several reviews I have read indicate the same events. My order was... Read more

Was this review helpful? 3 0
 
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