The Dump Complaints and reviews

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  • 15 complaints
  • $14,811 claimed losses
  • $987 average
  • 1228 since Oct 27, 2010

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The Dump
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The Dump reviews, The Dump complaints, read The Dump reviews, find The Dump reviews, The Dump scam reports
  • 15 complaints
  • $14,811 claimed losses
  • $987 average
Had an experience with The Dump?
Submit review ›
15 reviews found
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  • Feb 20
  • Oaks, Pennsylvania
  • Bedroom Set Quality
  • 15

Items were paid in full on January 26, 2014. Delivery was scheduled on February 4, 2014. The delivery drivers arrived late. The headboard, foot board, and rails did not match. I had to provide proof to the driver and customer service. Customer service instructed me that someone from the store would give me a call the next day to supply me with my items and reschedule delivery. The drivers proceed... Read more

Was this review helpful? 1 0

  • Jan 27
  • Newport News, Virginia
  • Bedroom Set Quality
  • 10

I paid over 1500 for a bedroom set! The day it was delivered I was given the wrong bed and a damaged dresser so I had the drivers return it. Three days later I was given a replacement with the accurate order and the headboard was damaged all over and was covered in wood puddy to cover damages and my mirror had chips. Now I'm thinking that is the reason they sent me the wtong bed the first time! I... Read more

Was this review helpful? 0 0

  • Nov 13, 2013
  • Return Policy
  • 15

10/8/2013 I had a VERY BAD experience.I bought a table with 4 chairs for my kitchen.When they delivered it the table had small holes all over.It was obvious that the wood had a poor quality and was defective. They told me all the models are like that,but I went back to see them,It wasn't true.The customer service refused to refund my money.They were very rude.They said they were going to charge... Read more

Was this review helpful? 0 0

  • Oct 14, 2013
  • Turnersville, New Jersey
  • Leather Sofa
  • 1
  • 24

We should have learned our lesson from a mattress we bought that developed a big hump in the middle...developed back problems! Nonetheless, we bought a leather sofa and the seat pillows sag! Can we bring a class action lawsuit? I have learned my lesson...but I'm out thousands! I've even tried to turn over the seat cushions but it hasn't helped. We keep calling about the mattress...but no help! I... Read more

Was this review helpful? 1 0

  • Aug 22, 2013
  • Houston, Texas
  • Bedroom Dresser
  • 33

I purchased a Dresser from the Dump and when it arrive it had a smell. I figure it would go away because it was new. Less than a year later, I continue smell the odor so I contacted the DUMP. I asked them to have an employee come over and take a look, they stated no, I told them I would pay for the service. She told me they would contact the manufactuer who made the dresser and return call to me.... Read more

Was this review helpful? 2 1

  • Jul 28, 2013
  • Latex Mattress
  • 24

I bought a mattress at the dump, salesman sold me a mattress cover. Mattress delivered one week later, mattress cover wasn't what I expected when on mattress. Took cover back next day, wouldn't allow return even a store credit. The cover cost $50.00, on line I could have gotten it cheaper. Once a sale is made they don't care. I am just glad I wasn't stuck like the other people on this site. I... Read more

Was this review helpful? 0 0

  • Jul 25, 2013
  • Dallas, Texas
  • Sofa Set
  • 34

We bought a sofa set for $3,000 at the Irving, TX 'The Dump'. After getting it home we notice feathers flying all over our living room. When you sit down the small feathers poke through to your skin. It is embarrassing to have guests sit on it. My daughter calls it the "chicken coop" and the decorative pillows that came with it had fringe around the edges which has all come loose, hangs down... Read more

Was this review helpful? 1 0

  • Jun 05, 2013
  • Hampton, Virginia
  • Sleeper Sofa
  • 49

We purchased a sleeper sofa and everything was going good, until the delivery (3rd Party) The drives stated they would not deliver to upstairs unless I signed a waiver. The reason being is that the also stated we are going to touch the walls. These are supposed to be professionals during their job. I refused to let them create holes in my walls and I pay for the holes. NO WAY!!! We had just... Read more

Was this review helpful? 0 0

  • May 10, 2013
  • Sewell, New Jersey
  • Milieu Park Bedroom Set
  • 35

We purchaes a bedroom set at the Dump. It look very nice but after about a month, the laminate started to crack and peel. They sent a technician out and he suad that the furniture needs to be replaced. It has been a nightmare dealing with them ever since. it is going on 5 months and they still do not have this resolved. They told us they woudl send us replacement drawers and offer a $230... Read more

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  • Mar 19, 2013
  • Houston, Texas
  • 40

I bought an area rug. I'm 99% sure that the salesman said I had 30 days to return it. I should have read the contract. You have 5 days to make a return. I bought the carpet on Saturday. The dump (what an appriate name!) Is only open Friday, Saturday & Sunday. So if I wanted to return it, then I'd have to do it the next day. But I thought I had 30 days to make the return. So I now have... Read more

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