Texas Roadhouse Complaints and reviews

Texas Roadhouse reviews, Texas Roadhouse complaints, read Texas Roadhouse reviews, find Texas Roadhouse reviews, Texas Roadhouse scam reports
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  • 30 complaints
  • $456 claimed losses
  • $15 average
  • 2611 since Jun 24, 2008

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Texas Roadhouse
Main address: 6040 Dutchman’s Lane 40205 Louisville KY
1 (800) TEX ROAD, ,
Texas Roadhouse reviews, Texas Roadhouse complaints, read Texas Roadhouse reviews, find Texas Roadhouse reviews, Texas Roadhouse scam reports
  • 30 complaints
  • $456 claimed losses
  • $15 average
Had an experience with Texas Roadhouse?
Submit review ›
30 reviews found
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  • Mar 23
  • Boise, Idaho
  • Limited Menu
  • 2
  • 22

Just today me, my husband and Brother-in-laws went to Texas Roadhouse in meridian for lunch. I am a vegetarian so I knew I was going to have a limited menu. I asked our server which didn't give her name and took about 10 minutes after we sat to attend us, if their chili had meat in it since it was under their "veggie" items. She told me no. So I went with that, after my first *** I knew I it... Read more

Was this review helpful? 1 3

  • Mar 11
  • Plymouth Meeting, Pennsylvania
  • Ex Employee Experience
  • 3
  • 28

I went into work today after yesterdays shift..the manager have been having a bad day for a couple days and taking it out on employees..so i sat down and told me they had to let me go because the dressing wasnt made right when i didnt make the dressing they used..they show favortism and its clear as day..i know how to make the dressing and all..they will also only hire whites to work in the front... Read more

Was this review helpful? 0 3

  • Feb 19
  • North Providence, Rhode Island
  • Poor Management
  • 1
  • 25

I had the worst management in the entire world! My main manager was a two faced ***. They definitely have their favorites. They move people up not based on seniority or skill, but by favoritism. Not to mention behind the scenes! The silverware is gross, it can go on the floor and they will just pick it up and roll it again! People who work open to close as hosts or bus boys should be able to have... Read more

Was this review helpful? 0 0

  • Jan 28
  • Reno, Nevada
  • Restaurant Service
  • 1
  • 47

My boyfriend and I went to Texas Roadhouse in Reno, nv for the first time a couple of weeks ago. We ordered a few drinks while waiting for our dinners. When our dinners came out I ordered a side of corn and my boyfriend got green beans. Everything was delicious up to this point. As my boyfriend scooped a *** of his green beans he looks down and sees a shiny object in the green beans. We look... Read more

Was this review helpful? 2 3

  • Dec 01, 2013
  • Cleanliness
  • 6
  • 62

My husband and I went to Texas roadhouse for dinner. We were seated and when he unwrapped his silverware it was dirty. He asked for different silverware. The next set was even dirty. He went to the manager. My husband asked him if he knew what Hepatitis C was and the manager replied no. The manager told him that they soak the silverware in baking soda before they was it and run it through... Read more

Was this review helpful? 0 3

  • Nov 02, 2013
  • Service Customer
  • 5
  • 72

On my Birthday 11/01/13 my husband and two kids went to Texas Roadhouse and we have never been there it was our first time we always wanted to go, I called to see what's the wait time I was told 5 to 15 min I got there in less then 5min since its right around the corner from my house walked in I was told 15 to 30 min wait so I told her to put me down and she said she cant spell my name she will... Read more

Was this review helpful? 0 3

  • Sep 21, 2013
  • Indianapolis, Indiana
  • Unhelpful Staff
  • 4
  • 80

I visited texas road house in indianapolis pn shadland....i left your restraunt after dinner i realized when i made itto the light i left my wallet on my tablei came right back in and your employees showed no concern to help me find it they said if someone finds it theyll call me...smh i left it on my table after paying for dinner...about 1030 pm they call meand tell me they found my wallet under... Read more

Was this review helpful? 0 9

  • Sep 15, 2013
  • Gastonia, North Carolina
  • Meal Order
  • 51

I ordered a $21.99 bone in Ribeye, rare, a baked potato and green beans. the steak came out full of gristle and marble and was tough as nails. After 2 bites, I put it aside and asked for a check. The check came out with a 20% tip on it(I tip well). I paid the check and left. This was my first time ever at the Texas Roadhouse, I will never go back. I'm 73 years old and I go out to dinner Every... Read more

Was this review helpful? 1 4

  • Aug 14, 2013
  • Alexandria, Louisiana
  • Steak
  • 1
  • 73

I go to Texas Roadhouse every Wednesday with my son and usually one other day during the week. The manager John has always been nice tonight my steak was burnt and usually is great med. rare is always ordered, well after asking for another one 30 minutes later the steak came and a young man came out and asked was it under cooked over cooked, I told him burnt it was to be rare he states here is... Read more

Was this review helpful? 0 4

  • Aug 11, 2013
  • Wake Forest, North Carolina
  • Hostess
  • 4
  • 69

Started out with 15 people for a 5:00pm seating, found out shortly after 5:00 that we only had 7 people, the Hostess(es) were notified of that immediately. In the mean time, other parties with more than 7 persons (as many as 11) were seated ahead of us, we were kept on the 15 people list. One hour later and two 20-25 minute delays later, we were seated in a booth for 6 with a chair at the... Read more

Was this review helpful? 0 9
 
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