Tax Defense Network Complaints and reviews

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Industry: Tax services
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  • 27 complaints
  • $30,400 claimed losses
  • $1,126 average
  • 6673 since Jun 29, 2010

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Tax Defense Network
Main address: 13901 Sutton Park Drive South 32224 Jacksonville Florida
877-856-5118, 888-983-7046, , ClientCare@taxdefensenetwork.com
Tax Defense Network reviews, Tax Defense Network complaints, read Tax Defense Network reviews, find Tax Defense Network reviews, Tax Defense Network scam reports
  • 27 complaints
  • $30,400 claimed losses
  • $1,126 average
Had an experience with Tax Defense Network?
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27 reviews found
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  • Apr 17
  • Meridianville, Alabama
  • Terrible Customer Service
  • 2

I have been making installment payments to which Iam almost paid. Have not heard a word from my "specialist" after many e mails and phone calls. The IRS is still contacting me.....thought that was what I hired them for! At this point would not recommend to anyone. Iam also filing a complaint with the BBB. Of course the first time you speak to Jason he is very personable. Believe me after that it... Read more

Was this review helpful? 0 0

  • Mar 12
  • Customer Service
  • 11

I had my initial conversation with Jason at the beginning of March. He sounded very reassuring and spelled out what they would do for me. Remove two liens on two properties and negotiate a settlement with the IRS that would work with my budget. I am paying them in installments. My second installment is due in a couple of days. My major beef with the company is that the responses to my... Read more

Was this review helpful? 0 0

  • Oct 15, 2013
  • Bangor, Maine
  • Tax Services
  • 3
  • 90

I am truly a pissed consumer after dealing with tax defense network. They did a terrible job handling my case with the irs, lied to me about what was going on, would not return my calls and frankly did not care what happened, at all. They had to lie because they were billing me for bogus services that never happened. On one phone call the rep I was talking to pretended to be an attorney to... Read more

Was this review helpful? 1 1

  • Oct 14, 2013
  • Tax Services
  • 4
  • 121

tax defense network never contacted the irs on my behalf a complete screw up they blamed on "a rogue employ who is no longer with the company"... ..it took almost two weeks of constant phone calls and emails before they finally admitted they didnt know what was going on and they had messed up. They promised to refund the 3900 dollars I had already paid....That was 8 weeks ago...nothing, not a... Read more

Was this review helpful? 1 0

  • Oct 14, 2013
  • Deceptive Advertising
  • 3
  • 153

Tax defense network is being investigate by the florida attorney general for there deceptive practices online and with customers. They have been taking money and not providing the services they promised as well as using deceptive marketing campaigns. The brothers that run the company have already been through a investigation like this and are banned from working in other industries, soon they... Read more

Was this review helpful? 4 6

  • Oct 11, 2013
  • Tax Debt Scam
  • 3
  • 102

Tax defense sales rep told me a bunch of lies to get me to sign with them about 30 days later and $1000.00 dollars they told me what I already knew that's after the 15 day money back guarantee had run out . And I found out that the sales rep had lied to me to get me to sign . Now they want another 4000.00 dollars to do what they were hired to do get me a settlement with the IRS . I've tried... Read more

Was this review helpful? 0 0

  • Jun 15, 2013
  • Tax Service
  • 158

About 3 years ago I contracted with Tax Defense Network to get me caught up with back taxes. I paid in full and up front. I was told, after a few months that all was good and I was back on track. I think they were all on "CRACK". The next year I filed, expecting a return as I did this year. When nothing came I contacted the IRS to find out why the delay? To my amazement, not only did they... Read more

Was this review helpful? 2 0

  • Apr 22, 2013
  • Refund Policy
  • 2
  • 226

My first interaction with this company was very pleasant and the customer service representative initially presented as sensitive to my individualized needs and concerns; however, that soon changed. Sadly to say, I did not thoroughly research this company prior to doing business with them and I came across several controversial affiliations within this company. I was initially told that... Read more

Was this review helpful? 6 0

  • Feb 26, 2013
  • Tax Help
  • 2
  • 251

This company is an absolute mess! They state that workers are properly credentialed but this is not the case! They falsified documentation and are extremely overpriced. For any individual who has a problem with this company please contact the Better Business Bureau in Jacksonville, FL. Also, contact the attorney generals office in Florida. It's going to take the efforts of everyone... Read more

Was this review helpful? 3 10

  • Feb 02, 2013
  • Tax Help
  • 2
  • 245

“After speaking with Lee Singleton again, my issue was resolved quickly. When I wrote my original review, I was angry and spoke too soon. After I spoke with Lee and he explained what happened with my case, I realized that Tax Defense Network hadn't dropped the ball like I previously thought. I want to retract my original review as it is not an accurate representation of the company, Lee, or the... Read more

Was this review helpful? 0 11
 
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