SUNJOY Industries Complaints and reviews

SUNJOY Industries reviews, SUNJOY Industries complaints, read SUNJOY Industries reviews, find SUNJOY Industries reviews, SUNJOY Industries scam reports
Incorrect company
description?
Suggest changes
Industry: Furniture and Decor
SUNJOY Industries social reviews and reports. Join community by posting your own comments or complaints.
  • 19 complaints
  • $7,105 claimed losses
  • $374 average
  • 1479 since May 28, 2011

Please try to contact   SUNJOY Industries Customer Service  directly prior to posting any complaints on this site.

Had an experience with SUNJOY Industries?  Submit review ›
SUNJOY Industries
Main address: 619 Slack Street 43952 Steubenville Ohio
(866) 578-6569, (740) 284-5150, http://www.sunjoydirect.com/Support/Support.html
SUNJOY Industries reviews, SUNJOY Industries complaints, read SUNJOY Industries reviews, find SUNJOY Industries reviews, SUNJOY Industries scam reports
  • 19 complaints
  • $7,105 claimed losses
  • $374 average
Had an experience with SUNJOY Industries?
Submit review ›
19 reviews found
Show first:

We bought 10x12 canopy mid Feb installed March 1. Canopy ripped Sept 4. Was told 6 month warranty though Target told me 12. But out of the goodness of their heart they replaced. Had it up by end of Sept. Feb 13 it ripped again. Was told 3 month warranty on replacement canopy. Did offer free shipping. so basically I have to get rid of my canopy because it looks like every 5-6 months it... Read more

Was this review helpful? 0 0

  • Nov 13, 2013
  • Grill Gazebo
  • 1
  • 18

Model # L_GZ238PST-11G, put together first of April and noticed in late Sept that four attaching points of canopy had worn through causing sag in main canopy.. Believe that these corners should have been reinforced in manufacturing.9 where point "D" attaches to points A 1-2-3 and 4. as per included diagram. This means only5 or 6 months pof use and large canopy will probably not last. much... Read more

Was this review helpful? 0 0

  • Jul 20, 2013
  • Cranberry, Pennsylvania
  • Gazebo
  • 1
  • 11

WE ARE USING THE GAZEBO AS A COVERING FOR OUR WOODEN DECK. WHEN IT RAINS WATER COMES IN THE BRASS HOLES AND FLOODS OUR DECK AND OUR CUSHIONS (I REALIZE THE HOLES ARE FOR POLES HOWEVER WE DO NOT HAVE POLES.) WE WOULD REALLY LIKE TO ENJOY OUR GAZEBO WHEN IT IS RAINING THAT IS WHY WE PUT IT ON OUR DECK. WE WOULD LIKE TO KNOW IF ANYTHING CAN BE DONE TO SOLVE THIS SITUATION. WHENEVER WE PUT IT UP WE... Read more

Was this review helpful? 1 0

  • Jun 28, 2013
  • Waterloo, Iowa
  • 10 By 10 Gazebo
  • 28

i bought mine for $150 at menards ,set it up just as the instructions told me and 24 hr's later it was snapped laying on it's side and now from the bars snapping i have rip's in my cloth..what a rip off,but they got there money thats all they care about. there just lucky that my grand kids or anybody wasn't in it at that time....DO NOT PURCHES FROM THIS COMPANY is what im telling people every... Read more

Was this review helpful? 1 0

  • Jun 28, 2013
  • 10 X 10 Opp Gazebo
  • 3
  • 61
SUNJOY Industries - 10' x 10' Sunjoy Gazebo lasts 3 days?!?!?

I see people complaining about their gazebo lasting only a year or 18 months and I don't get it. We put ours up last Sunday and two days later there was a mild thunderstorm and it did not just break it - it destroyed it! Two metal beams were snapped cleanly in half, the plastic corner connectors actually sheared. I e-mailed their support line and the response was a very clear and obvious... Read more

Was this review helpful? 3 14

  • Jun 24, 2013
  • New York City, New York
  • Gazebo
  • 43

I have had my gazebo for 13 months 8 months all the canvas was stored inside. when I went to put it up the following summer the stitching, the zippers ,and the canvas began to come apart. after only 5 months of use. I would never purchase their products again. not only that when I emailed them I got nowhere that company was not willing to help at all. shame on them I spent over $700.00. I will be... Read more

Was this review helpful? 2 4

I bought a gazebo 2 years ago from BJ's and loved it as it provided shade in a very sunny backyard. Unfortunately the sun took its toll on the canvas and it ripped during spring re-assembly. I had no qualms ordering a replacement and searched the Sunjoy website by model number for the correct style. No match was found so I naively ordered what looked to be a match from the pictures. Huge... Read more

Was this review helpful? 1 0

The workmanship on the garden scape gazebo is of very poor quality, I bought a gazebo at Target a year ago,style # l-GZ071-pst-3.well so far 3 welds have broken on the framing causing the wind to tear the canopy cover,This has caused me to buy 2 new canopy covers plus pay to have the frame welded where they broke.So buyer beware when you buy Gazebo... As a tip you could tie down the cover with a... Read more

Was this review helpful? 1 0

  • Jun 02, 2013
  • Grand Bay, Alabama
  • Gazebos
  • 48

I have there gazebo that sells for about $1500.00. the directions are very bad not enough detail. I have called them many times, emailed them many times, emailed Sams Club called sams club. No one cares. They have the money and that is the end of it for them. The person that I did talked to at Sunjoy told me he did not get paid to fix my problem, like it was not his job and he is the only one I... Read more

Was this review helpful? 1 0

  • May 07, 2013
  • Bristol, Virginia
  • Porch And Patio
  • 4
  • 96

To whom it may concern, but to be honest with you after dealing with you company I get the impression it wont concern anyone! On 3/2/13 me and my wife purchased your Chateau 9pc dining set-table from Sam's Club in Bristol Va. We certainly didn't purchase it because it was the cheapest, in fact it was by far the most expensive set we had shopped, we purchased it because it seemed on the... Read more

Was this review helpful? 15 0
 
×
You are reading about SUNJOY Industries.
Filing a new complaint about
×