Straight Talk Wireless Complaints and reviews

Straight Talk Wireless reviews, Straight Talk Wireless complaints, read Straight Talk Wireless reviews, find Straight Talk Wireless reviews, Straight Talk Wireless scam reports
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  • 499 complaints
  • $98,289 claimed losses
  • $197 average
  • 53007 since Mar 16, 2010

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Straight Talk Wireless
Main address: Attention: Executive Resolution Department 33178 Miami FL
1-877-430-CELL (2355), , custsrv@straighttalk.com
Straight Talk Wireless reviews, Straight Talk Wireless complaints, read Straight Talk Wireless reviews, find Straight Talk Wireless reviews, Straight Talk Wireless scam reports
  • 499 complaints
  • $98,289 claimed losses
  • $197 average
Had an experience with Straight Talk Wireless?
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499 reviews found
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  • 1 day ago
  • Leeds, Alabama
  • Lg Showtime Phone

I bought the lg showtime phone when it first came out..paid over $300 for it about 3 months after using it the phone would ring an the screen would be blank I couldn't answer it.. I called straight talk, they sent me another phone,,, 2 weeks after I received the phone, the same thing happened, I got a call and the phone was blank black screen and I couldn't answer...the company no longer sells... Read more

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  • 1 day ago
  • Monroe, Michigan
  • Bad Customer Service
  • 5

Bought a $45 service card for my Straight Talk phone at Wal-Mart. Went to scratch off my PIN on the back of the card and the numbers blurred and rubbed out, making about 1/3 of the PIN illegible. To get this fixed, they want me to fax them info on my phone, the receipt of purchase, and a picture of the card to them, and wait 72 hours, thus shutting off my phone in the meantime. This effectively... Read more

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  • Apr 11
  • San Francisco, California
  • Straight Talk Phones
  • 2
  • 16

I bought 2 Straight Talk phones with service plans and tried to activate the first phone. Straight Talk was not able to even give me a number on either phone or activate them! I have spoken to Supervisors and Tech until it showed on their end I have a working phone. I try to call out and get a CA-11 code and no working phone. They WERE able to charge my checking SEVERAL times including for FREE... Read more

Was this review helpful? 0 1

  • Apr 05
  • Washington, Pennsylvania
  • Straight Talk Cell Service
  • 1
  • 10

My phone was cracked, wouldnt charge and I got it wet. I had an extra Straight Talk phone so I called and wanted a number transfer. The next morning the phone still had Error Code 67 and 16. I called them for 3 days. They told me everything from take the battery out, turn the phone off and on, Update PRL, Update Profile, and ##72786#. They even had the nerve to tell me to drive to a... Read more

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  • Apr 04
  • Daytona Beach, Florida
  • Calling Plan
  • 13

I have been having ongoing issues with my phone not letting me text photos (I have a motorola atrix hd), however, this time I am mad because Straighttalk took my money for an int'l calling plan I can't use, and they refuse to refund my money!! I purchased a unlimited int'l. calling plan that cost $64, and after buying it, it won't let me make the one call I needed to make to Jamaica becuz... Read more

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  • Apr 04
  • Phenix City, Alabama
  • Phone Service Plan
  • 1
  • 22

i bought a phone and service plan card at Walmart went to the parking lot to activate the phone from my friends phone went threw the process then entered the pin# off the card i had just bought and was told to enter anouther pin# because the one i entered had already been applied to anouther phone. So i contacted StraightTalk on their website and chatted with a represenative who refused to... Read more

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  • Mar 28
  • Slidell, Louisiana
  • Phone Activation
  • 13

Got my new phone 3/22. Had already been with ST and got a new ST phone. I've spent about 15 hours on the phone trying to get phone number moved to the new phone and I can't get anybody to help me. I'm told there is an error in the system, it should take 24-48 hours to correct. It's been over 120 hours and I'm still getting calls on my old phone and texts on the new phone. Then they had the... Read more

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  • Mar 26
  • Replacement Phone
  • 10

Sent my phone back that would not charge was told it was still under warranty. They received my phone 3/17/14 was told I would get my replacement phone in 3 to 5 days well today is 3/26 and still no phone. Every time I call to find out were my replacement phone is I get a different story and still don't know what is going on with it. I use to think straight talk was the best way to go but now I... Read more

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  • Mar 19
  • Kingsport, Tennessee
  • Horrible Customer Service
  • 11

My phone is only 9 months old and the battery dies in 3-4 hrs. This is unacceptable. I called LG because the phone is still under warranty. They said the battery is covered; however, LG makes this phone specifically for ST and that ST services the warranty. LG said I had to call ST to get a new battery. I called ST and was told that they'd send me a new phone -- not just a battery. The... Read more

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  • Mar 19
  • St. Paul, Minnesota
  • Service Plan
  • 10

Signed up for Straight Talk at Walmart and to port my T-Mobile number over. Chose a Straight Talk packaged Samsung Gallexy S4 and the first months $45 service plan. The Walmart employee was on the phone with ST for over an hour attempting to get the phone activated. Since his shift was over he handed the phone to me and left. I was told by ST that the SIM card was the problem and that they would... Read more

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