Stoneberry Complaints and reviews

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  • 14 complaints
  • $174 claimed losses
  • $12 average
  • 502 since Dec 20, 2012

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Stoneberry
Main address:
1-800-704-5480, , service@stoneberry.com
Stoneberry reviews, Stoneberry complaints, read Stoneberry reviews, find Stoneberry reviews, Stoneberry scam reports
  • 14 complaints
  • $174 claimed losses
  • $12 average
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14 reviews found
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In December I received a catalogue saying I was approved for $100. I bought a watch for a friend, with no problem. This month I ordered a bird bath for the amount I have paid into my acct. My amt due and payments would stay the same. I never missed a payment, was never late. In fact I paid more than the minimum each time. I was turned down. Was I approved or wasn't I? Why was I approved in... Read more

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I received an e-mail from Stoneberry for retro kitchen appliances- including a hot dog steamer and a snow cone maker which I attempted to order and did order.I today got two e-mails saying they were out of stock of both items and yet they advertised these products. I do know that the FTC has gone after retailers advertising items which are out of stock. They lost a customer. lease do not do... Read more

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I ordered a mixer from Stoneberry in November, total for item and shipping was about $75. I was told at the time that my credit had been approved for $100. I made two minimum payments and then paid the balance off to zero. I then attempted to order another item, for 99.99 and forgot about the shipping charge. My account showed that they were sending out a letter requesting a deposit on the item.... Read more

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Call it stupidity or whatever, I ordered two items online the other day out of boredom mostly though the items seemed good. I received a order confirmation that evening, pending a credit check. Next day I recieve a call from customer service, they stated they wanted some information about me before placing my order. I was asked about length at employment, credit references - i provided this info... Read more

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I will never order from here again. I ordered the cat tree lounger in early December 2013. I finally received it in March 2014. Opened the box and no instructions on how to put it together and no hardware (screws) to put it together. I called them that same day and explained this. The first woman I explained the situation too sighed and said, "I guess it's my fault, I am being blamed for... Read more

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Y do I keep getting bothered I pd my account off way back in Dec.and still getting letters and phone calls.this needs to be taken care of soon as possible.im tired of it,and don't need to talk to any rude people.i don't treat my customers mean. The first payment was made in Oct.the total of the bill was 111.64. Ck1109. Payment 20.00.was made.then the total was 91.64.so I made a payment of... Read more

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My account has been paid off along time ago .i everything wrote down.and sent them what I had wrote down.they keep sending me letters and calls telling me I owe them .money.this needs to be looked into soon as possible,and taken care of.im tired of this.thankyou. The total was 111.64 I pd 20.00 ckeck 1109 oct9,2013. So I owed 91.64 I pd 35.00 ck 1051 11-13-14.. then I owed 56.64 so I pd 56.64... Read more

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I would never do business with this company again because of the discrimination and disrespectful behavior from your employees and supervisors Miss Jessica supervisor at your company should be fired for the way she talked to me on the phone and the way she allow other employees to speak to me I informed her that I would make complaints and she told me plain simple she didn't give a *** and told... Read more

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First the charged me $20.00 more than the advertised price. When I called and complained they looked and agreed with me and said they would adjust the price accordingly. They still ended up charging me $10.00 more than the catalog price. So I started making my payments. I was late once and they charged me over $10.00 late fee on a $53.00 bill. Now, it may be that everything they did was... Read more

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Turns out Stoneberry requires a DEPOSIT before order is even shipped - you are NOT really pre-approved. I do not have poor credit and this requirement astonished me, especially as they did not notify me immediately, but rather sent a letter via SNAIL mail - what kind of company spends money on postage nowadays when an email would suffice? I would never send money in advance to a company I have... Read more

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