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State Farm Insurance - State Farm Website Non-Functional Technology for Prospective Customers

Company State Farm Insurance
Product / Service Security Proof
Location Las Vegas, Nevada
Category Property Insurance
Views 21
Monetary Loss
$100
 

State Farm's website asked questions me for security proof when I tried to set up auto pay that were about properties/autos I owned over 13 years ago, and they wanted the exact sales price (for example) of a condo that I purchased.Given that the IRS doesn't require that info to be kept past 7 years, I no longer had it.

But, I looked it up on the Country Recorder's site. Too bad! The price I had from the EXACT country record didn't match State Farm's records, etc. So, basically, I've been a customer for over a year, and I can't set up to pay my bills online, because State Farm's info is WRONG.

I work 8-5 M-F, which is the only time my agent is in. Thereby, this is not functional for me.

If State Farm can't keep up with the needs of consumers in a time when technology has to work and be relevant, then I'm guessing they are going the way of the dinosaur.Total waste of time for people that have a busy life---can't recommend them. 3049c70

 
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Feb 01  from Moultrie, Georgia
State Farm has 24 hour service, 7 days a week, 365 days a year. Call your agent's office anytime and press the button to talk to a rep. It's quite simple. Also, the info they have is DIRECTLY from your credit reports. It's those reports that may have your info wrong, not State Farm.
Reply to Jake
 

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