Sony Complaints and reviews

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  • 285 complaints
  • $279,767 claimed losses
  • $982 average
  • 7316 since Nov 05, 2007

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Sony
Main address: 1 Sony Drive, MD 1E4 07656 Park Ridge New Jersey
1-239-768-7547 (U.S. only), 1-239-768-7676, , http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=CONTACT
Sony reviews, Sony complaints, read Sony reviews, find Sony reviews, Sony scam reports
  • 285 complaints
  • $279,767 claimed losses
  • $982 average
Had an experience with Sony?
Submit review ›
285 reviews found
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  • Apr 19
  • Mumbai, Maharashtra
  • Poor Customer Service
  • 2

Date :- 17th April 2014 RESPECTED SIR/MADAM, I would like to bring to your notice that I had purchased a sony xperia C from the TOP 10 dealer M/S Variety Telecom shop located in the vicinity of lower parel. The phone bearing the IMEI number 356534054988835 was purchased on the date 28th October 2014 under... Read more

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  • Mar 28
  • Knoxville, Tennessee
  • Psn Cards
  • 5

I purchased twp psn 20 dollar cards for my son for his birthday from kmart. When i tried to redeem the cards it stated that the pins had already been redeemed. When i contacted psn about getting some new codes they stated was unable to provide me with new ones and that if kmart couldnt replace them i was out my money. I have purchased 3 systems with them and numerous games and headsets and... Read more

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  • Mar 24
  • Delhi, Delhi
  • Faulty Panels
  • 2

It seems there is tendency now for SONY TV’s to become dysfunctional after a period of 1 or 2 years. I had purchased a Sony Bravia LCD TV model no KLV EX300 3 years ago in India (product made in Malaysia). Last year in August the screen display went away recovering after a few hours by itself but showing up a line mark on the display. Now there is a slight shadow when TV is first switched on, but... Read more

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  • Mar 23
  • Nashville, Tennessee
  • Sony Es Product
  • 9

I was unfortunate enough to have to submit a Sony ES product for service AFTER seven years, and since I paid $5,000.00 for it, I obviously wanted to keep it, no such luck, no repair, and no parts. I visited my local Best Buy and was very interested in the beautiful Sony large screen 4K set, thousands of dollars. This is the level of television you don't need to replace for 10-15 years, but it's... Read more

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  • Mar 17
  • New Kensington, Pennsylvania
  • Warranty Honor
  • 10

Sony DSC-WX300/B 18.2 MP Digital Camera with 20x Optical Image Stabilized Zoom and 3-Inch LCD (Black) (Electronics) Bought this camera about 6 months ago, worked great, then one day shutter started making a clicking sound and would not focus. Still had a warranty, sent to Sony for repair, and they would not honor the warranty and tried to charge me $230 for repairs. I only paid $250 for the... Read more

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  • Mar 10
  • Sony Vaio
  • 1
  • 14

Purchased an $800.00 Sony Vaio E series with touch screen and Windows 8 in March 2013. Laptop started shutting itself off beginning of March 2014 and I sent the unit in for repair, barely missing warranty date. Customer service and repair techs were already rude and burdensome in addition to the $700.00 repair cost estimate. I asked them to just send the machine back as the laptop was actually... Read more

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  • Mar 07
  • Boca Raton, Florida
  • Sony Vaio
  • 9

February 24, 2014 Case # e59509656 I bought a Sony Vaio Tap 11 Tablet online from BestBuy.com for the cost of $1,165.99 on October 20, 2013. On the 28th of December, after working with it, I left it charging all night. I woke up the next morning and saw the tablet was very hot and the screen was cracked. I called Sony support and they told me that the repair center will pick up my Tablet. It was... Read more

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  • Feb 10
  • New York City, New York
  • Camera Repair
  • 5

I HATE SONY. I paid over $1000 for a camera NEX6L/B. Within the first few months it didn't work and was repaired..Who knows why, they said there was something wrong with the lens. Then it starts acting up again less than a year. I send it to Texas and they tell me water damage. ***! That camera has hardly been used, it has never been anywhere near water. It's just a piece of junk and they want... Read more

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  • Feb 07
  • Missoula, Montana
  • Sony Tv
  • 1
  • 19
Sony will not offer 6 months free Netflix offer

I purchased a Sony R520A TV at Costco a week ago. Next to the TV's there was a little stand with tear away sheets offering 6 months free Netflix and Hulu+. I tried to follow the directions to activate the offer and nothing worked. I called Costco's concierge service and they were unable to help so they conferenced in a Sony rep and we spent over an hour on the phone with Sony trying to... Read more

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  • Jan 29
  • Cheyenne, Wyoming
  • Blu Ray Player
  • 1
  • 9

I own 2 Blu-Ray players from sont one 11 months old one 2 months old. the 11 month old wont play any Blu_ray printed after Dec of last year. You cant even play a Sony Blu-ray movie in the player. Customer service just tells you will have to wait for a firm update. So anyone with an older Blu-ray player has a big paperweight. It plays dvd and older blurays fine, but not a single blu-ray from... Read more

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