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I was publicly humiliated by the Manager and another employee today at the Snap Fitness in Hayward, WI. I placed a wet training vest down on a chair next to the cubbys at the entrance of the gym.

My attention was caught by a loud "Excuse Me''!, when I looked I didn't see anyone so I walked over to the desk. The Snap employee standing next to the owner in a condescending tone of voice asked me if the vest belonged to me, which she knows to belong to the gym. I said no, it belongs to the gym. She then said, well can you put it back wherever you found it.

I said where do you want me to put it? She then rudely said " Put it where people can find it when there looking for it ". I said ok, and put the vest in an adjacent room, 15 ft. from where I originally put it.

I was extremely embarrassed as there were close to 10 people in the vicinity and they were all staring at me. I placed the vest on a chair right at the front entrance which was extremely visible and could not be missed by anyone coming into the gym. I was publicly humiliated. I felt disrespected and belittled.

I have been a paying member of this gym for almost 7 years now. I am extremely upset and wish to have a written letter of apology from both the manager and the other employee involved for how I was treated so poorly. They should be reprimanded. I am not the first party to have issues with the new staff at the Hayward, WI.

Snap Fitness either. They're customer service and treatment of gym members is shameful. Something needs to be done.

Please contact me at your earliest convenience to discuss this matter further. I will be more than happy to answer any questions you may have.

Location: Hayward, Wisconsin

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Guest

Well that's the problem, people like you never put anything back.it doesn't matter if you can see it. Put it in the right spot so people know exactly where to find it. I'm glad the staff said something to you.i wish more people would embarass you people.

Guest

You need to toughen up quite a bit if you were humiliated by that. The world ain't all sunshine and rainbows.

If this incident scared you this badly, I don't know how you make it through life. Good luck

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