Skylight Visa Complaints and reviews

Skylight Visa reviews, Skylight Visa complaints, read Skylight Visa reviews, find Skylight Visa reviews, Skylight Visa scam reports
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  • 11 complaints
  • $12,250 claimed losses
  • $1,114 average
  • 1671 since Apr 13, 2011
Had an experience with Skylight Visa?  Submit review ›
Skylight Visa
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Skylight Visa reviews, Skylight Visa complaints, read Skylight Visa reviews, find Skylight Visa reviews, Skylight Visa scam reports
  • 11 complaints
  • $12,250 claimed losses
  • $1,114 average
Had an experience with Skylight Visa?
Submit review ›
11 reviews found
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  • Mar 06
  • Saint Louis, Missouri
  • Skylight Prepaid Visa
  • 8

I just got my Skylight Paycard Visa from my current employer. I had never used one before so I read all the material about fees associated with the card. I used their Surcharge Free ATM finder to find an ATM. It suggest I go to US BANK. I went to US BANK to withdraw money so that I could put into my checking account at my bank since I pay my bills that way automatically. Since it was my first... Read more

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  • Feb 14
  • Atlanta, Georgia
  • Skylight Prepaid Visa
  • 7

My son started a new job (he's 17) they use Skylight cards to pay their employees. My son has had this card for almost 2 months and has never been able to withdrawl at a back or atm. Everytime we go they say the card is declined. Call the number wait forever and the give us a *** reference number to fax a copy of the card his drivers license an social sec. card. Which I dont like faxing! Ever!... Read more

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  • Jan 05
  • Skylight Prepaid Visa
  • 1
  • 13

I have had Skylight for a number of years. It was offered to me by my employer and minus a few bumps in the road I have had really no complaints. Even when I could access an account through a "regular" bank I chose to stay with Skylight, even "promoting its perks" to my fellow employees. Christmas Eve I had a 44 minute most frustrating phone call with a customer service rep and then a manager... Read more

Was this review helpful? 2 0

  • Dec 11, 2013
  • Philadelphia, Pennsylvania
  • Debit Cards
  • 1
  • 23

Ok so I've been a Skylight card holder since 2004, and have witnessed several changes in that period of time. These last changes that occurred in Nov. 2013 are the worst. They have changed the amount you can withdraw at an ATM to 300.00 per transaction which then makes you pay an additional transaction fee if you need more money at one time. I receive my goverment benefit check on a direct... Read more

Was this review helpful? 1 0

  • Nov 14, 2013
  • Phoenix, Arizona
  • Skylight Prepaid Visa
  • 1
  • 35

I lost my skylight visa card, so I called to have it canceled. When I asked when a new replacement card would arrive they told me "Their system is getting an update" and didn't know when that would be. Being that currently that is the only place I have my money I called the next day to ask the same question or if I could transfer funds to my girlfriends account or If they can send me a moneygram... Read more

Was this review helpful? 2 0

  • Nov 08, 2013
  • Madisonville, Kentucky
  • Prepaid Debit Card
  • 2
  • 41

I have had this card for a month and my girlfriend has had hers for a year. The past 3 months, anytime a withdrawal is made at a so-called surcharge free atm we are still charged a fee of $1.50. Calling customer service is daunting, with connect times to a live person taking 30-45 minutes. If you happen to get a live person, you'll find yourself talking to La'Shonda or some other ethnic... Read more

Was this review helpful? 2 2

  • Nov 03, 2013
  • Prepaid Debit Card
  • 29

I had my wallet stolen from my place of employment. I have the skylight card because I get my check a day early with it. I immediately called skylight and reported it. The woman who helped me was nothing short of amazing. She walked me through the entire tedious process of how to file a claim and was extremely patient when I asked multiple questions. She was extremely helpful during a stressful... Read more

Was this review helpful? 1 0

  • Aug 07, 2013
  • Prepaid Debit Card
  • 51

I had the worst experience ever with skylight. My paycheck goes through them too... :( thank goodness it is only for my first paycheck. I had I problem using the check that they sent with the card and skylight customer service instead of helping , gave me all these reasons why I was at fault and I am to blame. It was an fraustrating and exhausting experience talking to them, and they do not even... Read more

Was this review helpful? 1 0

  • Jun 13, 2013
  • Houston, Texas
  • Prepaid Debit Card
  • 73

I have 800$ in my account and my card is being denied, my gas tank is empty so we stopped on the way to dinner and my card was denied. The 1800# says call cant be completed at this time. I am starving and cant even afford to get to work tomorrow. The fees you get charged for using atms, including ones they say will be free are ridiculous. I am unable to sign in online and cannot reach anyone by... Read more

Was this review helpful? 2 0

  • Jan 29, 2013
  • 119

OK so well i got my Sky light visa one card from my job instead of getting a pay check and it wont let me use the *** card for an online payment for my xbox. its *** me off BECAUSE it says you CAN use it for online payment. it keeps saying the cards not authorized when its been activated.. i have money with them. and idk what to do. i need some help with this its really really frustrating and i... Read more

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