SiriusXM Satellite Radio Complaints and reviews

SiriusXM Satellite Radio reviews, SiriusXM Satellite Radio complaints, read SiriusXM Satellite Radio reviews, find SiriusXM Satellite Radio reviews, SiriusXM Satellite Radio scam reports
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  • 249 complaints
  • $18,513 claimed losses
  • $74 average
  • 19681 since Apr 24, 2008

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SiriusXM Satellite Radio
Main address: P.O. Box 33174 48232 Detroit MI
1-866-528-7474, 212 584-5353,
SiriusXM Satellite Radio reviews, SiriusXM Satellite Radio complaints, read SiriusXM Satellite Radio reviews, find SiriusXM Satellite Radio reviews, SiriusXM Satellite Radio scam reports
  • 249 complaints
  • $18,513 claimed losses
  • $74 average
Had an experience with SiriusXM Satellite Radio?
Submit review ›
249 reviews found
Show first:

  • Apr 16
  • Mailing
  • 2

For the last several years we've been receiving mail from SiriusXM for one of their subscribers. I know they have the guy's address because he pays via Discover. Highly aggravating. I just have to hope this man doesn't get in trouble - I'd hate to have a no-knock warrant served here! More to the point, I hope he doesn't use this address to get credit. Not really a one hundred word situation... Read more

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  • Apr 15
  • San Diego, California
  • Online Radio Service
  • 1
  • 9

If you sign up for Sirius XM radio, it won't take long for you to regret it. You can sign up online, but you have to cancel via phone. There is no email or online option to cancel, seriously. The music stations have horrible chatty DJ's, repetitive music, and endless Sirius channel promotions aka commercials. Sign up for Pandora or another online radio service instead. If you call customer... Read more

Was this review helpful? 3 0

  • Mar 25
  • Cancellation Process
  • 2
  • 20

Sirius is a nasty company that has shady business practices. I had them in a 2012 car that I leased. They automatically renewed the service in December with out my permission. I spent 2 hours on the phone with them. They refunded my money back to me. I made them remove my card from the account after the refund processed. They gave me two free months for the inconvenience. I told both... Read more

Was this review helpful? 3 0

  • Mar 20
  • Unauthorized Charge
  • 19

I reviewed my checking account balance on-line yesterday (3/19/2013) and found a debit of $97.69 by Sirus FM Radio. I did not authorize or request a renewal of their services. I called customer service and they stated I requested the renewel. I explained I did not, as I paid the $30.00 for the radio late last year and I CERTAINILY WOULD NOT PAY $97.00 FOR A RADIO STATION. They said they would... Read more

Was this review helpful? 1 2

  • Jan 11
  • Des Moines, Iowa
  • 2
  • 39

I used the number provided on their website to cancel. It gave several automated options - press #3 to cancel or say cancel. I said cancel and automated voice said it didn't understand, I pressed 3 - still automated voice didn't understand my choice - I even tried pressing 0. Finally, I am screaming CANCEL (while at work) and voice said it couldn't understand me and goodbye. Thankfully, I had... Read more

Was this review helpful? 1 1

  • Jan 09
  • St. Albans, Vermont
  • Radio Service
  • 1
  • 31

We both have factory installed radios in our cars - mine was perfectly fine - until one day it didn't work - we would call and they would "refresh" the signal and miraculously it would work for another day or so. Next round of no service - again - called - and a few more rounds of the same thing. Finally, we cancelled my service because we were sick of not having a reliable service. Couple of... Read more

Was this review helpful? 1 0

  • Dec 30, 2013
  • Somerset, Pennsylvania
  • Telephone Customer Support
  • 1
  • 26

Too many gimmicks, 6 months for 25.00 is ok. But try and cancel, !,, run around on phone, hang ups! This company is run like a bunch of kids. How about a simple on line account where i can start and stop service at my convenience? Too much to ask? Im done. I know a lot of people with same feeling toward this company. Would be a nice service if you didn't have to deal with a bunch of non speaking... Read more

Was this review helpful? 1 0

  • Dec 13, 2013
  • Fredericksburg, Virginia
  • Customer Service
  • 1
  • 28

If you like to meet and interact with exotic call center employees, this is a "rare" opportunity. While I was billed for 13 dollars in december, I was told that I owed 188 dollars. They apparently don't consolidate bills as they sent a phantom bill I never received. The call center employee ( Ken 254 RBH ) had no explanation for this and only after interrogation revealed that his name was not... Read more

Was this review helpful? 2 0

  • Dec 11, 2013
  • Troy, Michigan
  • Unauthorized Charges
  • 41

I just sent this letter to their board of directors outlining my issues: I am not the type of person to complain about a company to the directors, but I am so mad and upset with your company that I felt compelled to do so. I have never been treated so unprofessionally by a company in my entire 31 years on this earth. I have had money taken from my account by your company that they were not... Read more

Was this review helpful? 4 0

  • Dec 10, 2013
  • Sirius Xm Radio
  • 1
  • 30

In August 2011 I received a statement from SirusXM with a 3 year period for services for $388.69 on my 2010 Hyundai Santa Fe. I contacted the Call Listener Care number and sent a check for $386.69 for 3 year service 07/11 to 07/14. In Dec 2013 I called because the service was not working on the 2010 Santa Fe. I talked to the manager because I could not understand the rep and he said a female... Read more

Was this review helpful? 0 0
 
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