Shop NBC Complaints and reviews

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  • 126 complaints
  • $33,723 claimed losses
  • $268 average
  • 10538 since Nov 22, 2007

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Shop NBC
Main address: 6740 Shady Oak Rd 55344 Eden Prairie MN
18006765523, , customerservice@shopnbc.com
Shop NBC reviews, Shop NBC complaints, read Shop NBC reviews, find Shop NBC reviews, Shop NBC scam reports
  • 126 complaints
  • $33,723 claimed losses
  • $268 average
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126 reviews found
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  • 2 days ago
  • Order Cancellation
  • 5

Today I received a email stating that one of my orders were cancelled and I was shocked I have ordered 20+ items since Christmas using value pay. I have always been approved and 95 percent the time I pay off my value pays early I only had two items that I did not pay off early because honestly I just like having the option of the monthly payment. When I received the email I called them and I was... Read more

Was this review helpful? 0 0

  • Feb 24
  • Jacksonville, North Carolina
  • Collection Call
  • 6

I rec'd a call from a collection agency saying That my credit card was declined and my Payment was 5 days past due....5 days late and turned Over for collections without so much as a phone call to me. I did get a letter last friday and called them that day To say my new card had just been replaced With a new number and gave it to them For the payment. They informed me that I would have to call... Read more

Was this review helpful? 0 0

  • Dec 26, 2013
  • Houston, Texas
  • Customer Service
  • 10

Ordered several watches for guaranteed delivery by Christmas. One item was not the quality of photo. Other item never delivered and could not reach customer service. I was put on hold and no one ever answered. Tried to reach UPS and they could not respond even with the tracking information. As of this morning, I have still not received the other watch which was a gift for my 82 year old... Read more

Was this review helpful? 0 0

  • Dec 21, 2013
  • Claim Filing
  • 14

Wish I had seen this site before I made my first purchase. I ordered a tablet as a Christmas gift for my daughter. The package was to be sent to her home. UPS "said" they delivered it; the comment from the driver was "say woman at door". The package in question was NOT delivered. I called SHOP NBC to file a claim; I couldn't reach the claims department, my claim was taken by a (I use the... Read more

Was this review helpful? 0 0

  • Nov 12, 2013
  • Product Return
  • 19

SHOPNBC WAS SO UNPROFESSIONAL AND RUDE AND THEY SEEM MORE ABOUT THE MONEY THAN THE SERVICE AND THEIR CUSTOMERS.I RETURNED ITEM HAD RECEIPT BUT THEY SAID THAT WAS NOT ENOUGH.ITEM WAS DEFECTIVE THEY HASSELED ME OVER THE SHIPPING COST .SAID THEY NEVER RECEIVED THE ITEM.THEY ARE VERY CHEAP AND UNETHICAL.WILL NEVER DO BUSINESS WITH AGAIN.HOLD THEM ACCOUNTABLE AND IF THEY LOSE THEIR CUSTOMERS THEY MAY... Read more

Was this review helpful? 0 0

  • Sep 12, 2013
  • Mobile, Alabama
  • Tablet Pc
  • 2
  • 60

I placed an order for a $99 tablet and the first payment was placed with my debit card. It went through. It was due on 9/11/13. I did not receive it. When I called CSR, I was informed the order had been cancelled. No one knew why. After three calls and four people, I was told that I did not meet their credit criteria. What was amazing to me is that I was never told that when they do value... Read more

Was this review helpful? 3 3

  • Jul 29, 2013
  • Atlanta, Georgia
  • Mitsubishi Tv
  • 44

I purchased a 65” Mitsubishi TV on 4/9/11. It was a special that came with 1 year manufacturers warranty plus 2 years extended warranty that was to take over after first year that covered parts and labor. The deal also included a blueray player, hdmi cable and 2 pair of 3D glasses with batteries. I separately purchased a wifi dongle from the same show. The TV quit on 7/24/13 so I called Mitsu.... Read more

Was this review helpful? 0 0

  • Jul 27, 2013
  • Chillicothe, Ohio
  • Necklace
  • 49

I purchased two necklaces at the same time and they charged me separate shipping on each of them. They had the nerve to ship them in the same package and charge me $11.98 which it clearly did not cost. Necklaces are junk, to send them back will cost me another $6.99. I am looking at my invoice for a number and I see this: This product contains chemicals known to the State of California to cause... Read more

Was this review helpful? 1 6

  • Jul 24, 2013
  • Fountain Valley, California
  • Customer Service
  • 24

To get through their customer service line you need the last 4 digits of your credit card #; even before you have a 4 digit pin #! Impossible to get through. Worst service of any shopping club. I've been trying for 3 days, did receive a call yesterday but was give the same phone # for customer service which is 800-676 5523 which is the same recording asking for the same info. TERRIBLE... Read more

Was this review helpful? 1 0

  • Jul 23, 2013
  • Electronic Products
  • 36

Worst customer service ever...ding but electronic products online if they must be shipped from a 3rd party vendor. A $109 tablet return has created a nightmare... Not working and no one seems to be able to tell me when this can be fixed, or a new one can be sent..don't but the d2 , can't stress it enough! I tried up reach the company numerous times by email. Shopnbc can't take it back because of... Read more

Was this review helpful? 1 0
 
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