Shell Complaints and reviews

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  • 44 complaints
  • $2,439 claimed losses
  • $55 average
  • 909 since Jun 14, 2008

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Shell
Main address: P.O. Box 2463 77252 Houston TX
888-GO-SHELL (888-467-4355), 800.281.2824, , ShellCustomerCare@shell.com
Shell reviews, Shell complaints, read Shell reviews, find Shell reviews, Shell scam reports
  • 44 complaints
  • $2,439 claimed losses
  • $55 average
Had an experience with Shell?
Submit review ›
44 reviews found
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  • Apr 14
  • Houston, Texas
  • Commercials
  • 2

I have been filling up with Shell gas at a new Shell station in Corrigan, 75939 since it has opened. To have to listen to that loud music / endorsements about some unmarried mother who has had a child and is finally going to marry the daddy makes me mad and insults me. Please give me the option to MUTE all these advertisements and unwanted commercials more about how happy they will be when they... Read more

Was this review helpful? 0 0

  • Feb 28
  • Shell Gas Station
  • 2
  • 17

I've applied for spell at the shell gas station, ran by enabi. They did a back ground check that I allowed them to do. This back ground check asked if I had any miss ddemeanors and felonies. I know I have mis demeanors bit I don't have any felonies. I chose not to expose my past on my mis ddemeanors. This company took almost 2 weeks to dig deep in my past to find these things that Ive put... Read more

Was this review helpful? 0 5

  • Feb 19
  • Goose Creek, South Carolina
  • Unfriendly Customer Service
  • 5

Horribly ,unfriendly customer service. Cashed or owner who know what position person name : Kamran. The most unpleasant person meet for a long long long long time. He's manner cross a category of bin a racist. Only coming to this location because it's on my way to work ( Will not go there ever again even if the gas for free giving away !!!) I purchase carwash with my gas make it little cheeper.... Read more

Was this review helpful? 0 1

  • Jan 20
  • Kavala, Makedonia Thraki
  • Hyundai Automobile
  • 1
  • 6

καλησπερα.ειναι χρονια που ειμαι πελατης σας,και πολλες φορες ετυχε να βαλω βενζινη απο την Δραμα,(shell).και στην Δραμα,οταν βαζω βενζινη,ισχυουν και τα δωρα.ομως στην Καβαλα δεν δινουνε τα δωρα που εχετε στις προσφορες.τωρα τελευταια ειχατε με 40 ltr ενα συλεκτικο αμαξακι δωρο,το οποιο στην Δραμα μας το δωσανε ενω στην Καβαλα ζητησανε να το πληρωσουμε.αν το λεγανε απο την αρχη αυτο,δεν θα εβαζα... Read more

Was this review helpful? 0 1

  • Jan 10
  • Regina, Saskatchewan
  • Store Wifi
  • 5
  • 27

i came to shell and there was no wifi in the store.. i am a university student and my wifi data was finished so i tried to use wifi bt there wasnt any wifi in store...and i really need to read that before going at the place.and i heard that there is no wifi all shells in Canada, which made me more pissed because the most popular and busy gas station and international gas station is shell.. so... Read more

Was this review helpful? 0 3

  • Dec 14, 2013
  • Schuylkill Haven, Pennsylvania
  • Gas Station And Store
  • 1
  • 12

SHELL SERVICE STATION-FOOD MART: 5408 FM 1960 EAST, HUMBLE, TX 77346. For convenience, I visit this facility often. For some time it has degraded from not having printing paper for receipts. I had thought it was malfunctioning pumps for a while but after trying all pumps, systemic. Trash cans would be overflowing on occasion to being a constant. Never any paper product in the dispensers. ... Read more

Was this review helpful? 0 1

  • Dec 03, 2013
  • Rude Customer Service
  • 6
  • 20

The owner of a Shell Station located at 9210 CINCINNATI COLUMBUS RD, PISGAH, OHIO, refused to honor my $1.00 coupon because he said he cannot accept coupons printed off a personal printer. I explained it was on online coupon - but he said he would not accept it. I then took the coupon from him and said I would shop elsewhere. He then followed me out of his store screaming and cussing at me. He... Read more

Was this review helpful? 0 2

  • Dec 02, 2013
  • Dallas, Texas
  • Gas
  • 2
  • 26

I Was Pumping My Gas When I Started To Smell It I Turned To Look At It And Noticed A Hole On The Rubber Part Where The Nozzel Is,, It Had Spilled On My Car.. It Was About To Finish So I Let It.. I Went Inside To Tell The Man Who Works There.. I Said "Theres A Hole In The Rubber Part Of The Nozzel And It Spilled On My Car",,He Told Me ""Ppl Come Here Stoned And Pull It Out To Soon"",, I Said "No,... Read more

Was this review helpful? 0 0

  • Dec 02, 2013
  • Austin, Texas
  • Pump
  • 3
  • 24

I went to the Shell Station at 1316 West Braker Lane, Austin, Texas 78758 at 3:22 p.m., and used pump number 8 and pressed the automatic pump lever on to fill up my 2007 CRV that allows for 13 gallons of gas which usually fills up at about $45.00 dollars. I went inside to buy a soda and another customer asked me if that was my CRV because there was gas overflowing and all over the ground. ... Read more

Was this review helpful? 0 0

  • Oct 01, 2013
  • Gas And Service
  • 18

I am writing in regards to a horrible experience I had at a local Shell Gas station on Touhy Road in Skokie, IL on Saturday 9/28/13. My first attempt to put gas in the car was unsuccessful as nothing came out and the pump printed out a receipt for $0. This was frustrating as I had to go through all the options again and retry. This time it went through however when I was trying to stop the pump... Read more

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