Sears Auto Center Complaints and reviews

Sears Auto Center reviews, Sears Auto Center complaints, read Sears Auto Center reviews, find Sears Auto Center reviews, Sears Auto Center scam reports
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  • 113 complaints
  • $52,715 claimed losses
  • $467 average
  • 7673 since May 06, 2008

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Sears Auto Center
Main address: 3333 Beverly Rd 60179 Hoffman Estates IL
1-800-349-4358, , international@customerservice.sears.com
Sears Auto Center reviews, Sears Auto Center complaints, read Sears Auto Center reviews, find Sears Auto Center reviews, Sears Auto Center scam reports
  • 113 complaints
  • $52,715 claimed losses
  • $467 average
Had an experience with Sears Auto Center?
Submit review ›
  • 3
110 reviews found
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  • Apr 10
  • Elizabeth, New Jersey
  • Oil Change Coupon
  • 1
  • 9

I received a coupon for a 19.99 oil change at Sears. It said that there would be an additional charge if the car required more than 5 quarts. Also said there would be a $3.50 shop fees charge. When I was about to pay the bill, I noticed that there was an additional charge because they said the car (2007 Lexus ES350) calls for a special oil filter. I explained that the coupon didn't say anything... Read more

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  • Mar 15
  • Pawtucket, Rhode Island
  • Brakes Repair
  • 1
  • 12

I needed my brakes fixed today and a caliber. I was quoted 350 dollars. After they took everything apart they increased my price to 650. Added on so many other things that I didn't ask for. No work was started yet do to the price Increase. So I asked if I could have my car back to go to the bank. They wouldn't allow it. They said they don't want to put it back together to take it apart again.... Read more

Was this review helpful? 0 0

  • Feb 26
  • New York City, New York
  • Service Cost
  • 1
  • 15

My work order form in the initial statement said $58.12 for labor and in the revised statement it says $62.68. I'm in Sears Auto in Islen NJ rt. 1. Apparently labor changes based on your purchase of road hazard. What does buying road hazard insurance have to do with the guy installing the tire? Does he have a magic spell that are put on the tires to prevent nails and pot holes? I hate the extra... Read more

Was this review helpful? 0 1

  • Feb 08
  • Basic Oil Change
  • 36
Sears Auto Center - Poor workmanship causing other problems

So we take one of our cars in for a basic oil change. Then they say it needs some new breaks, tires, and spark plugs. Okay, the car was about due I must admit. Usually, I would rather take my car to either Bill Clark Automotive or AWS Automotive for anything like breaks or something more complex, but the car was already at Sears. They do the work, we pick up the car and leave. The check engine... Read more

Was this review helpful? 0 0

Premium

  • Feb 06
  • Powell, Wyoming
  • Auto Tires
  • 1
  • 27

On Aug. 24,2013 I purchased 2 p225/75r16 tires from the Casper, Wyoming Sears store. I had no trouble or warning lights afterward. On Nov. 11, 2013 I purchased 2 p225/75r16 tires from Skyline Motors in Rawlins, Wyoming. Shortly thereafter the tire preasure warning light came on and on Dec. 25, 2013 I was traveling to Ft. Collins, Colo. and heard a high pitched whine and then suddenly it... Read more

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  • Feb 01
  • Orlando, Florida
  • Low Beam Headlight Bulb
  • 1
  • 25

I stopped at Sears Automotive in Altamonte Springs, FL off of Highway 436 and was informed it would take 45 minutes to put a low beam headlight bulb in my Toyota. The cost will be $44.00 and a few cents, I have my copy of the charge.... and labor was $30.00. I have a copy of the price. After 45 minutes, I watched as the hood was up and no one working on the vehicle. When questioned the Sears... Read more

Was this review helpful? 1 1

  • Dec 27, 2013
  • Shreveport, Louisiana
  • Tires
  • 1
  • 25

I brought 4 tires at sears so I get them rotated for free--I took my car in dec 2013 I was in at 10:24 am and did not get out until 1:55 pm I was on my way out of town and the tire sensor light started blinking --I checked air pressure on all tires and spare tire and all pressure was good. it seems when sears rotated my tires they deprogrammed the sensor and it had to be reprogrammed and cost... Read more

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  • Dec 12, 2013
  • Sears Battery Waranty
  • 4
  • 31

I bought a P-3 Group 75 Diehard Platinum from Sears in April 2010. It went bad and Sears admits it. But they discontinued carrying this size and have no replacement. The warranty says they will replace it free in this time period. They will refund my money, but it is no longer enough to get a new AGM battery in the same size from the supplier that makes them for Sears, there is at least $66... Read more

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  • Nov 29, 2013
  • Baltimore, Maryland
  • Power Steering Pump
  • 26

Had I known then, what I know now, I would have never taken my vehicle to Sears Automotive located in Glen Burnie, Maryland at Marley Station. What was explained as a 2 hr job to replace my steering power pump turned into a holiday disaster. After waiting 5 hrs, I was informed that the repair could not be completed due to the fact that Sears ordered a faulty part and told to return for my vehicle... Read more

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  • Nov 19, 2013
  • Tire Repair
  • 2
  • 38

Had original tire torn on main road in Saratoga Springs, NY. Had no jack so waited 90 minutes to get spare installed. Next morning spare tire was low so went to Sears Auto in Wilton, NY. They took my car in then told me it will be about 2 1/2 hours car would be ready. I told him that's not possible it wouldn't take 2 1/2 hours to repair a tire, his response was first come first serve. It took 2... Read more

Was this review helpful? 0 4
 
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