Contact Schwans Customer Service
Schwans Phone Numbers and Emails
Toll-Free Number:
-
(888) 724-9267Toll Free
Legal:
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(866) 996-1550Toll Free
Schwans Email:
Contact Information
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Thursday: 8 am - 10 pm CT
Friday: 8 am - 7 pm CT
Saturday: 11 am - 7 pm CT
Sunday: 11 am - 10 pm CT
How Good is Schwans's Customer Service?
Summary of Schwans Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Schwans?
Shipping and Delivery Question:
- “Delivery delivery”
- “Delivery options”
- “Order wasn't delivered”
Product/ Service Question:
- “Can't make a withdrawal”
- “For food service delivery”
- “I ordered food they did not stop by”
Request for Information Question:
- “About my order”
- “Questions about delivery and payment upon delivery options”
- “Need to talk to a person”
Payments and Charges Question:
- “Because your company charged my uncles card 700$ witb out his permission so i would like for someone to call me asap”
- “To see if they still accept EBT for payment”
- “I was charged on my cc and i dont have any food”
Employment Question:
- “W2's”
- “Jobs”
- “About jobs”
Account Question:
- “Blocked from Yelloh app”
- “I have been blocked from your app and website”
- “Problem with account”
Activation/ Cancellation Question:
- “Cancel my appointment”
- “Need to cancel order”
- “I have a renewed credit card to report for your records”
Staff Question:
- “Your customer service is terrible or should I say nonexistent?”
- “Horrible service and customer service”
- “Missed service”
Cards Question:
- “To see if you sell gift certificates or cards”
- “Need to write check today. Card was compromised yesterday”
- “They are not taking money instead of credit card”
Return/ Replace Question:
- “To change my delivery address”
- “Return food”
- “Returns”
Website/ Application Question:
- “Like the place in order online”
- “Problem with site & order”
- “Application status”
Refund Question:
- “Still need refund”
- “Supposed to get refund for fish not delivered”
Other Question:
- “Want their trucks to quit turning around in our driveway”
- “Do they accept ebt”
- “Trying to find a truck in my town”
About
The Schwan Food Company is a privately held company. The company was founded in 1952 by Martin Schwan as an ice cream home delivery. Schwan Food Company is headquartered in Marshall, Minnesota. The Schwan Food Company specializes in production, marketing and distribution of more than four hundred kinds of frozen foods. Schwan Food Company sells its products in more than fifty countries all over the world. Schwan's has several corporate divisions that include Schwan's Home Service, Global Consumer Brands, Global Food Service, and Global Supply Chain. The first division provides food directly to home.
Schwans is ranked 30 out of 378 in Food Delivery category
USA
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