Schwans Complaints and reviews

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  • 115 complaints
  • $103,770 claimed losses
  • $902 average
  • 17446 since Jan 22, 2008

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Schwans
Main address: C/O Customer Service 56258 Marshall MN
1-888-SCHWANS, , https://www.schwans.com/secure/customerService/contactUs.aspx
Schwans reviews, Schwans complaints, read Schwans reviews, find Schwans reviews, Schwans scam reports
  • 115 complaints
  • $103,770 claimed losses
  • $902 average
Had an experience with Schwans?
Submit review ›
115 reviews found
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  • Apr 16
  • Millville, New Jersey
  • Other Product
  • 12

OK, here is a basic education to consumers. First, yes our products are sold at grocery stores under other brand names. However, they are not the same high quality products sold via the home sales trucks. Second, if your Schwans man stops and you aren't home, of course he will stop back a second or third time....he is a salesman!! If you don't need anything, call him and tell him as he should... Read more

Was this review helpful? 1 0

  • Apr 16
  • Schwans Home Service
  • 2
  • 18

As a soon to leave rsr with schwans home service I feel there is a strong need for union representation. My 3.5 years at schwans was life time lost. How that being said, with the recent change in pay, I find it horrific that a company can do anything that takes from those that give up their lives for a job like this. So, what is the feelings out there about organizing a union? They can't fire... Read more

Was this review helpful? 1 0

  • Mar 26
  • Scottsdale, Arizona
  • Schwans Fish
  • 2
  • 19

Schwan's used to be so good. Wow, what a change!! I bought some Alaskan Salmon from Schwan's & found out it was processed in CHINA!!! The Schwan's customer rep on the phone told me they catch it in Alaska, freeze it, take it to CHINA, partially thaw it, cut it & pump moisture in it & then REFREEZE!!! I thawed the salmon & it was mushy in my fingers! No wonder they say to cook from... Read more

Was this review helpful? 1 0

  • Mar 18
  • Bennett, Colorado
  • Delivery Date Change
  • 2
  • 27

For years we have had the same delivery driver and scheduled our personal lives so we could be home at the time of delivery. Now our date has been changed to we know not when and so has our driver. There is more than one house at this location and not all have access to internet. Apparently if you can't order online they don't want your business. They are not interested in their customers and... Read more

Was this review helpful? 1 0

  • Feb 03
  • Minneapolis, Minnesota
  • Order Delivery
  • 2
  • 42

I have been a schwans customer for years. I relocated to a different area and decided to start service with schwans again. This was 3 years ago. Over the years o have periodically tried to track down the local rep. I finally tracked down the rep 2 years ago and asked if he time to swing by my house. I was informed he was to busy but to place an order online and he would be happy to deliver. This... Read more

Was this review helpful? 2 0

  • Jan 23
  • Germantown, Maryland
  • Delivery Person
  • 1
  • 119

I ordered from schwans many years ago and loved the products. A couple years ago due to a serious illness I ordered again because I was too sick to run around a grocery store. The delivery person knew how sick I was and continually attempted to press me for sex. I called the company many times and they promised to replace the delivery person. That happened once or twice and right back to the... Read more

Was this review helpful? 2 5

  • Jan 07
  • Bad Customer Service
  • 10
  • 95

I placed an order (I am a new customer -- or was) in November and was told it would be delivered December 9th. 1 hour before it was to be delivered I received a recorded call stating no delivery will be made and now it would be the 23rd. I called customer service and they could not tell me why. After many transfers, I was told Schwans had no employees to drive the delivery trucks. Then why are... Read more

Was this review helpful? 5 0

  • Dec 19, 2013
  • Orlando, Florida
  • Management Service
  • 75

the poor service delivery person had an personal emergency and could not make a normal scheduled appointment, NO PROBLEM. My issue is and recorded by schwans receptionist is; I called 6 different times and was told he would be here, Come on it's the holidays and I wanted my regular order approx. $70.00-100.00, plus the additional specials and extra coupon savings, after totalling what I would... Read more

Was this review helpful? 1 0

  • Dec 13, 2013
  • Englewood, Colorado
  • Schwans Charges
  • 2
  • 72

We live 5miles out side the city limit schwans charges us city tax even though is illegal I am sure they keep the money as the taxes for state county and city all have to be listed and calculated separately. I have ask them to stop charging the city tax a couple times... Would quit buying from them but wife won't let me. do nott need a hundred words to say what I just said if you can not... Read more

Was this review helpful? 2 2

  • Dec 04, 2013
  • Denver, Colorado
  • Service
  • 3
  • 74

I'm not sure if I just keep missing my delivery or what, but it's been awhile since I have seen my Schwans Man. However, today I was visited by a substitute, named Cole. Cole was very kind and explained how hard Schwans was working to take care of their loyal customers. He talked with my husband and I and made us laugh, actually he made our day! We wish he could be our regular guy, but we do love... Read more

Was this review helpful? 5 3
 
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