Santander Consumer Complaints and reviews

Santander Consumer reviews, Santander Consumer complaints, read Santander Consumer reviews, find Santander Consumer reviews, Santander Consumer scam reports
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  • 673 complaints
  • $1,601,361 claimed losses
  • $2,379 average
  • 47000 since Sep 10, 2008

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Santander Consumer
Main address: Avda. de Cantanbria, s/n, Edificio 4 Norte-Dehesa 28660 Madrid Spain
, , https://secure.santander.com/formularios/Corporativo/contacto_en.jsp
Santander Consumer reviews, Santander Consumer complaints, read Santander Consumer reviews, find Santander Consumer reviews, Santander Consumer scam reports
  • 673 complaints
  • $1,601,361 claimed losses
  • $2,379 average
Had an experience with Santander Consumer?
Submit review ›
  • 2
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673 reviews found
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  • Apr 19
  • Los Angeles, California
  • Customer Service
  • 1
  • 11

It's been several weeks since I paid my car off, but haven't received a title or lien of release. I have called them numerous times, but every time, they just say that they have sent it out, but that was weeks ago. A couple of representatives told me that I needed to go to the DMV because I live in an electronic state, while a couple more tell me that they send out the title themselves. Well,... Read more

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  • Mar 26
  • Costly Mistake
  • 33

My husband wrote out a check for six hundred dollars. When it was cashed, Santander debited our account for six THOUSAND dollars, and started piling on overdraft fees of $35 for all other items which couldn't go through as a result of their mistake. When I called, I spoke to someone who was able to look online at the image of the check and agreed that the account was debited the wrong amount. She... Read more

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  • Mar 26
  • Waco, Tx
  • Auto Loan
  • 50

I went on line and filed for an auto loan. A finance company named Chrysler Capital which is licensed by Santander consumer USA approved me for an auto loan. They told me I could go to allen samuels east texas dodge and find the car I wanted. So I did and made the worst mistake of my life. We signed documents that were not completed because we had gotten frustrated and left. On a 20,500.00 dollar... Read more

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  • Mar 14
  • Providence, Rhode Island
  • Loan Problems
  • 2
  • 46

I have contacted the Bank my mail, email, phone and in person and I never can get a person that wants to help me resolve a loan problem. I get all different answers to the same question & still I can't get my loan to be reviewed to get a small increase to the total amount. They approved the loan for $6K in Nov 2013 and my CREDIT SCORE was good. I applied to get the increase and they said I no... Read more

Was this review helpful? 4 0

  • Mar 07
  • Moncks Corner, South Carolina
  • Car Loans
  • 51

And still show only a reduction of $2000 on a $14,000 loan why because I was late after losing my job and changing pay days miss a few payment but work out arrangement still in the hole big time. get call everyday after I send in payment with late fees every month for the last 3 years. There should be something that can be done in these case. This is a rip off and it's suppose to be legal, I... Read more

Was this review helpful? 1 0

  • Mar 04
  • Washington, District Of Columbia
  • Bad Customer Service
  • 33

I feel the way Santander Bank and how they post their transactions, is intentional for consumer to be charged the $35 fee. The customer service line is horrible and the bank really just does not care about their customers. They are not a community friendly bank not matter how they try to sell you that. When I went into the bank to open the account, they made sure to tell me that they are trying... Read more

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  • Feb 26
  • Phoenix, Arizona
  • Loan Account
  • 1
  • 73

I actually refinanced with Santander for a lower interest rate. My original loan amount that they financed was $15657 and my payments are $376. I've never been late with them, although i did do a rate reduction to $300 for 6 months while I got back on my feet after a job loss. So anyway, I'm was checking out my account and see that my account balance is $15742? Hmmmm?, That's not right. So I... Read more

Was this review helpful? 2 0

  • Feb 25
  • Sturgis, Michigan
  • Auto Loan
  • 2
  • 48

We bought a car in 2007, we were set up for 72 months, we did have 8 payments put to the back of the loan but now we have made over 90 payments and they are saying we still owe 4500.00. there is NO WAY!!! I am going to pay for a Lawyer I have had it. This company must be stopped. We the people need to figure out what to do, not right that a company can screw hard-working people like that. What a... Read more

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  • Feb 19
  • Vehicle Reposession
  • 58

Several months ago I got behind on payments and Santander repossed my vehicle. I called the next day and was told if I paid a certain amount I would be completely caught up and no payment would be due for another month. I used all the money I had to pay the amount and get the vehicle back. Two days later, Santander called and said a payment was due. I told them what I had been told by their... Read more

Was this review helpful? 2 1

  • Feb 17
  • Auto Loan
  • 1
  • 62

I am only four months away from paying off my vehicle, that i purchased in 2007. Paying $405.38 monthly. They tell me, my payoff is May 23,2014, but my payoff amount is $9633.00. That does not add up. Customer Serv. explains that each month I am late, it is an extra intrest rate that adds on the loan..WTH... My contract does not say that if you are late, there will be additional intrest rate.... Read more

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