Safelite Auto Glass Complaints and reviews

Safelite Auto Glass reviews, Safelite Auto Glass complaints, read Safelite Auto Glass reviews, find Safelite Auto Glass reviews, Safelite Auto Glass scam reports
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  • 347 complaints
  • $75,834 claimed losses
  • $219 average
  • 31739 since Mar 22, 2008

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Safelite Auto Glass
Main address: 2400 Farmers Drive 43235 Columbus OH
800-835-2257, , http://www.safelite.com/form.jsp
Safelite Auto Glass reviews, Safelite Auto Glass complaints, read Safelite Auto Glass reviews, find Safelite Auto Glass reviews, Safelite Auto Glass scam reports
  • 347 complaints
  • $75,834 claimed losses
  • $219 average
Had an experience with Safelite Auto Glass?
Submit review ›
347 reviews found
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  • 2 days ago
  • Janesville, Wisconsin
  • Windshield Crack
  • 4

Had a rock hit my windshield and it put a small chip in it, no big deal, went to Safelite to get it filled in and they ended up cracking my windshield!! Now, I get to pay out of pocket! They wouldn't even give me a discount either! On top of it they acted like it was my fault that they cracked my windshield. I could've went to autozone and did it myself for way less money and less hassle! I'll... Read more

Was this review helpful? 0 1

  • Apr 14
  • Woodbridge, Virginia
  • Windshield Cracks Repair
  • 1
  • 15

I took my car in with a nick the size of a dime the day after it happened. They turned it into a 6" long crack and said that now I have to buy an entire new windshield!! How is that even possible? They are supposed to know how to repair cracks. Either they don't know what they're doing or they did it on purpose so that I would have to buy a new windshield. I personally believe they did it on... Read more

Was this review helpful? 1 1

  • Apr 12
  • Providence, Rhode Island
  • Repair Service
  • 20

Had a rock hit my windshield on the highway. Called safelite to repair. They came out made the tiny chip worse, and then increased the crack. When I called the next day they told me I'd have to pay another $300 for a full windshield because they couldn't fix it once they put in the resin. Major ripoff. They should stand behind their product. I've had several window chips repaired over the years,... Read more

Was this review helpful? 1 0

  • Apr 09
  • Tampa, Florida
  • Glass Repair
  • 17

Safelite in my opinion made my car much worse; crack was less than dime size to start. They supposedly fixed it. The technician, which kept postponing the date and time of the service to be performed, said there would be no more problem. Less than two weeks later crack has doubled is size. Now I have to file another claims on my insurance. When I called Safelite; they stated they would not re... Read more

Was this review helpful? 0 0

  • Apr 03
  • North Richland Hills, Texas
  • Windshield Damage
  • 5
  • 27

I took my vehicle in to have a tiny chip repaired. They cracked my windshield and immediately offered me a discounted one - that in itself is an admission of guilt. This comes across as unethical to me. Bait and switch type scam? You crack my window and then try to sell me a new one? They refuse to replace it at no cost to me. If it was done correctly, I would not be on this site! I have... Read more

Was this review helpful? 1 1

  • Apr 02
  • Camden, New Jersey
  • Auto Glass Repair
  • 1
  • 25

Just two weeks after Satellite Auto Glass of Cherry Hill, NJ replaced my windshield, another 'stress' crack appeared and after 5 days waiting for a tech to come and look at it, I was told it cracked from something 'hitting' it. But the crack was on the 'inside' not the 'outside'. When I showed him this he said something on the inside must had impacted the glass, maybe a book? Well since it's a... Read more

Was this review helpful? 1 1

  • Apr 01
  • Flagstaff, Arizona
  • Incomplete Job
  • 1
  • 26

I took my car to Safelite Auto glass in Flagstaff Arizona. After driving away I had noticed that my windshield wiper hose was still disconnected and the drivers side plastic framing to my window was missing. Took the car back to tell them and they said it would be a while until the dealer could get the part. went to my dealer, they said they can have the part in 2 days and no work order was... Read more

Was this review helpful? 0 0

  • Mar 28
  • Phoenix, Arizona
  • Insurance Glass Replacement
  • 33

i am an auto glass company owner, i met a customer filed a claim. the replacement was approved at no cost the customer. i got a ref# for billing. i purchased the glass and installed the glass the same day. 2 days later a safelite employee called the customer and said he was up for a random inspection. they are now refusing to pay for the insurance replacement. american family is the insurance... Read more

Was this review helpful? 1 1

  • Mar 25
  • Atlanta, Georgia
  • Car Window Fix
  • 1
  • 26

Safelight fixed my window when I was in jail through my wife didnt even seal it water Got into my *** shifter now my cars s light is blinking and i wont even shift these lieces of *** are gonna.get a.lawsuit asap... Someones supposed to.comw.cck.if.friday but heres The.thing I.work 60 miles away and my wifes in.the army so.how and I.supposed to.get to work and I wantedto.ask.the.ladh ... Read more

Was this review helpful? 0 1

  • Mar 12
  • Seattle, Washington
  • Auto Repair
  • 23

I had a windshield replaced in November. The tech was late and took nearly 3 hours, twice as long as he said it would. When I got in my car I noticed my rear view mirror was broken, it jiggled and the cover was stuck on with a wad of black adhesive. When I got out and took the tape off I saw that the trim piece around the windshield had been bent and was dented. I went into the location near my... Read more

Was this review helpful? 1 1
 
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