Safelink Wireless Complaints and reviews

Safelink Wireless reviews, Safelink Wireless complaints, read Safelink Wireless reviews, find Safelink Wireless reviews, Safelink Wireless scam reports
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  • 151 complaints
  • $3,637 claimed losses
  • $24 average
  • 13592 since Nov 03, 2009

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Safelink Wireless
Main address: Attention: Executive Resolution Department 33178 Miami FL
1-800-977-3768, 1-800-378-1684, , http://www.tracfone.com/contact.jsp?task=contact
Safelink Wireless reviews, Safelink Wireless complaints, read Safelink Wireless reviews, find Safelink Wireless reviews, Safelink Wireless scam reports
  • 151 complaints
  • $3,637 claimed losses
  • $24 average
Had an experience with Safelink Wireless?
Submit review ›
151 reviews found
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  • Apr 02
  • Clinton, Tennessee
  • Service Renewal
  • 1
  • 5

I have been on safelink since 2010 and they took me off program said I had another government landline, which I had and now dont ,for about 2 years since I had lifeline. now they without warning after saying I didnt need to renew, took me off and I have tried to get them to send me 3 applications to renew and still they say they sent but they havent. just bought new tracfone and dont want to get... Read more

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  • Mar 10
  • Richwood, West Virginia
  • Free Phones
  • 7

We'll I have apply several times for safelink but still will not let the app go threw that is why I sending this complaint.so I would really like if u would help me get a cell phone I need one my husband has copd and needs to have a phone when he is out so if he has a flair up he would be able to call me I would sure hope that someone will help me and him because we really need it and I go online... Read more

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  • Feb 14
  • Clarksville, Tennessee
  • Replacement Phone
  • 6

I lost my safelink phone with abot 230 minutes left on it. Called safelink and reported next day. Told me it would be 4-7 days to get. replacement phone. Took 11 days. When I activaated it, they only gave me 10 minutes. Said they couldn't give me more minutes. Told them to give minutes left on lost phone that were not used and they know exactly how many were left. They would not be giving... Read more

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  • Jan 23
  • Raleigh, North Carolina
  • Background Hissing
  • 9

First of all: I am NOT a customer of "SafeLink Wireless" they call several times a week sometimes daily and if I answer I get a recording (sometimes) ... and sometimes no one is there just background hissing ... if they leave a message it states in part "your phone will not work properly for the next week w/o this programming update" ... Again I am NOT a "SafeLink Wireless" customer ... This is... Read more

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  • Jan 03
  • Service Problems
  • 4
  • 17

I have tried working with Safelink Wireless for the past three weeks and gotten nothing but more problems and still do not have service. First, on December 12th I had no service and after a day of trying to contact them, attempting their suggested fixes, I had to endure the interrogation of personal information that is usually not given over the phone, but I did, since I had already provided it... Read more

Was this review helpful? 1 0

  • Dec 30, 2013
  • Austin, Texas
  • Safelink Wireless
  • 3
  • 21

I have had SafeLink at my present address for about 1 year and when it came time to recertify they say that according to there computer and post office that my address does not exist, it even denise it on the web site. I find this funny since they have sent the phone to my address, they have sent mail to this address, but according to them my apt has up and moved to a swamp, and they require me... Read more

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  • Dec 18, 2013
  • Las Vegas, Nevada
  • Free Obama Cell Phone
  • 1
  • 18

its have been over about 3 weeks still no phone 15885174 I.D oh i also sent in back with that statement you had me to send back to you when will i get this free obama cell phone or did you give it to somebody else. i think i should call the obama center and tell them something is not right with this company or do i need to ge a 200 signature of other people who have not got their phone either.... Read more

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  • Nov 18, 2013
  • Plymouth Meeting, Pennsylvania
  • Phone Service
  • 2
  • 22

My mins nt on phone nd them cant gt add airtime to phone my number is 7043407248 i nd my mins for use of emergency please add thanks have called all numbers tht yall give off to report and still no mins on my phone i dnt need to renew information already updated it in october so eht is the oroblem with my phone today is 18th day of november and by the time i gt my mins it will be time for more... Read more

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  • Oct 14, 2013
  • Cancellation Of Service
  • 25

Last September 2012 I reported my Safelink wireless phone stolen. I was mailed out a new phone and given a new number. I received an email telling me I needed to verify for the new year. I went to Safelink website to verify and was told there was an error. I called the company to clear up the matter. I was told to ignore the email. This month, October 2013, I did not receive my minutes. I called... Read more

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  • Oct 08, 2013
  • Customer Service
  • 20

Spoke with customer service and she heard me very well, when I mention I was having a problem with the phone, the battery would not hold a charge, she did not understand what I was saying, I repeated the question four to five time, louder each time, So I asked for her supervisor, which she heard very clearly, after a lot of pushing I finally got the Supervisor, The Supervisor could not help me as... Read more

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