Roto Rooter Complaints and reviews

Roto Rooter reviews, Roto Rooter complaints, read Roto Rooter reviews, find Roto Rooter reviews, Roto Rooter scam reports
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  • 245 complaints
  • $103,658 claimed losses
  • $423 average
  • 18139 since Aug 07, 2008

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Roto Rooter
Main address: 2500 Chemed Center 45202-4726 Cincinnati Ohio
513-762-6690,800-ROTO-911, 800-768-6911, , http://www.rotorooter.com/contactus/
Roto Rooter reviews, Roto Rooter complaints, read Roto Rooter reviews, find Roto Rooter reviews, Roto Rooter scam reports
  • 245 complaints
  • $103,658 claimed losses
  • $423 average
Had an experience with Roto Rooter?
Submit review ›
245 reviews found
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  • Apr 13
  • San Jose, California
  • Leaking Pipe
  • 10

Tech came in to fix a blockage in the main pipe. Leak was near the water heater. He fixes the problem and got $400 after he leaves I realize my hot water didn't work anymore which was working perfectly fine before he came. Call for someone to come out again 2 guys come separate days and don't fix my hot water. So that's no hot water for 2 days. I call to talk to a supervisor you have to wait up... Read more

Was this review helpful? 1 0

  • Mar 29
  • Tucson, Arizona
  • Positive Experience
  • 5

I had a clogged sewer pipe in my yard so the whole house backed up. I called for service had a great response time less than an hour. They unclogged my sewer in no time and had a video inspection. I could see the root stubs in the clay pipe. I am considering having it relined. I got a bottle of drain maintainer to keep my pipes clean. They made recommendations to prevent more clogs in the... Read more

Was this review helpful? 2 0

  • Mar 20
  • Sanford, North Carolina
  • Home Repair Service
  • 17

I heard a serious leak under my house. After waiting 3 days for Roto Rooter I was told by the repairman that there was no leak and the crawlspace was dry. I knew this was impossoble because I heard water leaking into standing water. He insisted there was no leak. I paid the service charge. I called them again about the leak and requested they send someone that day( they advertise 24/7 emergency... Read more

Was this review helpful? 0 2

  • Feb 24
  • Fairborn, Ohio
  • Basement Clog
  • 2
  • 25

Well they are as good as their word. I had a clog in the basement and it wouldn't drain. So 4 day and 3 visits by Roto Rooter got me 3 opinions of what needed to be done, a worse clog and in using my washing machine as a testing item, a broken agitators. So I spoke with Richard Anderson their local Manager(937-496-3980) EXT (25225) and was told, "You weren't charged were you?" Not after the... Read more

Was this review helpful? 0 0

  • Feb 22
  • San Antonio, Texas
  • Clogs Fix
  • 2
  • 24

On, 2/20/2014 in SA TX, a tech was called for a toilet, sink and tub that were clogged. Tech cleaned main drain outside, but did not enter home to check if clogs had need fixed. He did not clean his mess. I called R.R. Back to let them know my shower was still clogged. A tech 1325 Kasan came out and cleared clogged shower. He was professional and cleaned after his mess. Although I was pleased... Read more

Was this review helpful? 0 1

  • Feb 19
  • Honolulu, Hawaii
  • Employee Harassment
  • 26

I did business in Hawaii on Oahu with roto rooter and one of there head guy sexual harassed me and the when I went to the head boss john and all three of us had a sit down and the man admitted to what he did the head boss didn't punish him at all. Instead he left him on and gave him more like a high five and praise to him. So I emailed the head boss john and ask what was the punishment because... Read more

Was this review helpful? 0 1

  • Feb 04
  • Elmwood Park, New Jersey
  • After Sale Service
  • 35

Call Rotor Rooter for a toilet clog,I was quoted up to $295.00 Ok,So i left and went back to work and left my wife there with my credit card.When this person they sent stopped complaining about his boss he proceeded to unclog the toiled.My wife called me 45 minutes later and said the bill was $659.00,I told her not to pay but is was too late she gave him the credit card card info already,He also... Read more

Was this review helpful? 1 0

  • Jan 19
  • East Meadow, New York
  • Sewer Cleaning Services
  • 61

Had roto rooter come to my home in their SWAT truck .Guy steps out of the truck say"You havibng street work done on your block? Yes.well ill bet you I know your problem with out going any further !"YOU HAVE A BROKEN SEWER LINE" holy CHIT what do i do now ? Well...........Ill have to find out where its broken, with my "super douper televised Roto Rooter cable" knife !Then what ? Well if im right... Read more

Was this review helpful? 0 0

  • Jan 11
  • Cincinnati, Ohio
  • 24

Don't use RotoRooter, do yourself a favor. Called at 8:30 am this morning, was told someone could be out between 11 and 2. No one showed. Calls to and from customer service resulted in statements that 'a technician is not available yet' and 'I don't have any eta'. They could not even tell me how many customers were before me. It's now 6:08 and still no one. I cancelled and have called a... Read more

Was this review helpful? 0 0

  • Jan 06
  • Theft
  • 36

We had roto rooter in to clear the clogged toilet pipe 10/31/2013. I had just returned home from being in the hospital for 2 days. I have a shelf in my bathroom that I always put my wedding rings and watch on. I am on home oxygen and when I received my portable oxygen to go out, I discovered my wedding rings were missing. My husband searched every corner of the bathroom. I kept my rings and watch... Read more

Was this review helpful? 0 2
 
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