Rite Aid Complaints and reviews

Rite Aid reviews, Rite Aid complaints, read Rite Aid reviews, find Rite Aid reviews, Rite Aid scam reports
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Industry: Drug Stores and Drugs
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  • 220 complaints
  • $12,680 claimed losses
  • $58 average
  • 18323 since Jun 12, 2008

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Rite Aid
Main address: P.O. Box 3165 17105 Harrisburg PA
1-800-748-3243, 1-888-213-9920, , http://www.riteaid.com/contact_us/contact_customer_service.jsf
Rite Aid reviews, Rite Aid complaints, read Rite Aid reviews, find Rite Aid reviews, Rite Aid scam reports
  • 220 complaints
  • $12,680 claimed losses
  • $58 average
Had an experience with Rite Aid?
Submit review ›
220 reviews found
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  • Apr 03
  • Washington, District Of Columbia
  • Insulin Refill
  • 17

I have been trying to work with Rite Aid for about a year now with horrible results. Unfortunately I have no choice as to the Pharmacy I use since this is part of the Tricare/US Family plan. I use the mail order that is supposed to be available to us and all is well right up to the point of anything to do with my insulin. First they shipped it by US Mail in the summer with no cold pack. The... Read more

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  • Mar 27
  • Chattanooga, Tennessee
  • Load To Card Promo
  • 12

I purchased well over $30 in P & G products on a load to card promo. They never loaded it to my card. When I called back they made me jump all kinds of hoops, call the store - dig for the receipt number, call them back = They processed it and was told me I would receive it in ten days. I never did. I transferred my prescriptions out of their store and haven't went back. Now, I am on the... Read more

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  • Mar 26
  • Mckinleyville, California
  • Lost Prescription
  • 14

I have gone through the health center on campus at my college since I began attending. Before graduating, I asked my doctor to give me a written prescription for my 3 medications to last me until I start grad school the following fall when I'm a student again. I dropped the prescriptions off at the pharmacy and told the technician they weren't urgent. She said "Ok. Next week then?" I replied... Read more

Was this review helpful? 0 0

  • Mar 24
  • Alexandria, Virginia
  • Shopping Order
  • 1
  • 15

The oder at the Bradlee Shopping Rite Aid is enough to make one sick. Is it possible that someone does not know where the toilet is located, or doesn't know what a toilet is? I have been in there a couple of times and could't stay long enough to make a purchase. I hope your customers don't think it's just a Rite Aid thing..... Rite Aid has several stores in this area, I usually shop at the... Read more

Was this review helpful? 0 0

  • Mar 21
  • Seattle, Washington
  • Manager Behavior
  • 20
  • 56

WOW! What can i say? usually i will not let anyone bring me to their dirty level. I'd had trouble with an pre paid paypal mastercard i bought earlier in the day. (that's another story in it's self! I was advised to visit rite aid and purchase a money pack- paypal with the master card that was finally activated after 9 hours, so that i could add the funds to an existing paypal account. I enter the... Read more

Was this review helpful? 1 5

  • Mar 20
  • Useless Workers
  • 1
  • 21

most of the workers are useless and have no idea what there doing, especially about the photos asdf asdf asd fasdf sdf f f f f f f ff f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f f Read more

Was this review helpful? 0 3

  • Feb 19
  • Schenectady, New York
  • Wrong Insurance
  • 1
  • 22

The pharmacist billed my old insurance company and my new insurance does not work with RITE AID. After I called the R.A. pharmacist to tell them of new insurance and being assured they worked with them, I brought down my new ins. card to be put in the system. I called in my prescription this morning and was told it's not covered. The pharmacist had no answer or reason and could only ask me the... Read more

Was this review helpful? 0 0

  • Feb 11
  • East Hartford, Connecticut
  • Hostile Work Environment
  • 42

While waiting to pick up my RX, employees and customers were subjected to a gentleman hosting a company conference call. (speaker phone) This RM? DM? in my opinion bordered on a hostile work environment with his harassment of the store staff. You could see how his cruel words had a direct influence on the employee morale. Corporate America has gone too far, when will the American worker be... Read more

Was this review helpful? 0 1

  • Feb 05
  • Damaged Items Replace
  • 29

Rite Aid is AWESOME! They listened to my complaints and recommendations and actually changed the packaging on their latex gloves per my recommendations/complaints. That must have caused quite an inconvenience and expense to them, and they could have ignored me but they DID NOT! SO HURRAY FOR RITE AID!!! They have also always been courteous and refunds and replacements are fast and without hassle.... Read more

Was this review helpful? 1 0

  • Feb 01
  • Philadelphia, Pennsylvania
  • Pill Rejection
  • 7
  • 82

I just can’t believe the ignorance of a supposed to be professional. I will be praying for you… It infuriates that people just judge others instead of trying to understand. I went to Rite aid and i ask for rejection pill and the Pharmacist said no. So on that note i pulled 26 Prescriptions out of Rite aid and moved them to CVS where they want out of there way to get me my medication. Rite Aid ... Read more

Was this review helpful? 0 6
 
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