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At 8:00 o' clock a couple of large trucks and 7 or 8 men arrived and started work. The trees had to be trimmed by climbing the trees because they were not accessible by power equipment. The team lead by Ryan worked quickly and carefully finishing the trimming and cleaning up all of the debris in one hour. Ryan checked with us to make sure that what we wanted was completed. Joesph Klarici Read more

They showed up on time, with a large crew. They were quite fast in their work, but not sloppy. They knew what they were doing. When I discussed the work with them, they were courteous and professional. After the work was complete, I thought it looked great. However a few days later I noticed a large branch that was missed that still hung over the yard. I called them about it and they came back out in a timely fashion to take care of it.... Read more

Rick's crew did a great job. The estimator met with us and was very thorough. The job was scheduled promptly and they showed up on schedule. The work day was very hot but they pushed through with only the briefest breaks. Access to the trees was a challenge.. The skill each member of the crew used was extremely impressive. They reached what they could with a large bucket truck. The rest was with ropes, climbing and just hard work. They also did... Read more

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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

At 8:00 o' clock a couple of large trucks and 7 or 8 men arrived and started work. The trees had to be trimmed by climbing the trees because they were not accessible by power equipment. The team lead by Ryan worked quickly and carefully finishing the trimming and cleaning up all of the debris in one hour. Ryan checked with us to make sure that what we wanted was completed. Joesph Klarici Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

They showed up on time, with a large crew. They were quite fast in their work, but not sloppy. They knew what they were doing. When I discussed the work with them, they were courteous and professional. After the work was complete, I thought it looked great. However a few days later I noticed a large branch that was missed that still hung over the yard. I called them about it and they came back out in a timely fashion to take care of it.... Read more

Rick is an outstanding business man. His loyalty to his crew and his business shows in his success. It is hysterical to read what some people conjure up to bring down others because of their own lack of self fulfillment. Although it is tragic to hear the loss in a field employee Rick does all he can to ensure great quality equipment and mitigate risk in a dangerous job. Rick is definitely piving the dream in Hawaii and it is well deserved. This... Read more

Was this review helpful? 2 0

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Rick's crew did a great job. The estimator met with us and was very thorough. The job was scheduled promptly and they showed up on schedule. The work day was very hot but they pushed through with only the briefest breaks. Access to the trees was a challenge.. The skill each member of the crew used was extremely impressive. They reached what they could with a large bucket truck. The rest was with ropes, climbing and just hard work. They also did... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Service could not have been better. The estimator arrived promptly, gave a written bid on the spot, and marked the trees. The office called to schedule the job the next day. The 6-man team arrived promptly on the scheduled day and worked quickly but carefully. They are so good at what they do that it's a pleasure to watch. I had asked to have the hardwoods sawn into 18-inch pieces for firewood. They did that, and even left them stacked for us!... Read more

Ricks Tree Service 's reply to:

Mr. Sanchez worked for our company for many years. He was a hard and dedicated worker that never had anything but nice things to say to me as the owner. It was a most unfortunate situation that happened to him and we miss him dearly. To set the record straight, we, the company paid for his funeral expenses, and also covered the expenses of flying his body back to his wife. She was very appreciative and I am sure she would be heart broken if she... Read more

Was this review helpful? 14 45
Ricks Tree Service 's reply to:

In response to the comments listed, we have not one but two certified arborists on staff. It is public information and can be verified at www.ISA.org. These claims are obviously by a competitor as there is no mention of our company doing any work for the poster. It is also interesting the the poster is listed as anonymous. The claims are unsubstainiated. Since when are we being investigated for anything, and if so, how did you find out months... Read more

Was this review helpful? 13 24

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

"On two occasions this year, I have had to contact your company for tree service.I would like to take this opportunity to thank you for your prompt, courteous, and professional response.Both times I was given an appointment time that was kept and I was given a rapid and reasonable estimate.Several crews were involved, and in each case, the crew chief was attentive and courteous.Thank you for your outstanding service and hope you will pass on to... Read more

Ricks Tree Service 's reply to:

I believe this gentleman has the wrong company. I do not believe that we have spoke to him in the past. I would remember such an inncident, and would have surely never acted in that manor. I did try to reach out to this poster but received no response in regards to this comment. Read more

Was this review helpful? 5 21

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

"Your people did a great job!They were at the job site when they said they would be there and they had the right equipment and manpower to do the work quickly and professionally.The office staff and John were quick to respond for COI's and pricing. I am pleased with the job and happy that I choose Rick's.I am in the insurance business and am often approached by clients for a contact for different trades including tree service.I will definitely... Read more

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