Rent A Center Complaints and reviews

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Industry: Furniture and Decor
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  • 920 complaints
  • $401,653 claimed losses
  • $437 average
  • 56832 since Feb 04, 2008

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Rent A Center
Main address: 5501 Headquarters Drive 75024 Plano TX
1-800-422-8186, ,
Rent A Center reviews, Rent A Center complaints, read Rent A Center reviews, find Rent A Center reviews, Rent A Center scam reports
  • 920 complaints
  • $401,653 claimed losses
  • $437 average
Had an experience with Rent A Center?
Submit review ›
920 reviews found
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  • Apr 10
  • Huntington, West Virginia
  • Couch Rental
  • 1
  • 15

I've been paying on a couch from Rent A Center for over a year now. I have fallen behind but, always catch up. So, the manager (Dave) at this particular store in Huntington, WV is so rude. He's told my neighbours about how much I was behind, been to my work, my house, followed me to a friends house, and has called everyone and anyone. Anyways, I always get caught up with them. This time I'm... Read more

Was this review helpful? 0 0

  • Mar 27
  • Greenville, South Carolina
  • Overcharge Price
  • 1
  • 21

I purchased from the RAC in Ashley furniture store in Anderson South Carolina location. And dealing with these representatives it has been the most horrible experience ever I do not recommend you purchase from this store probably should just close down. I dealt with this representative by the name of Beth who stated that she was a supervisor. She very unprofessional rude unwilling to assist me... Read more

Was this review helpful? 0 0

  • Mar 26
  • Bellevue, Washington
  • Rent A Center Trucks
  • 4
  • 24

there was to rent a center trucks driving down my street we have small kids that play on this road the road is 8th Street in Bridge City louisiana yesterday and today if there's a way I would like for you all to look em up they need to lose their jobs if you take and consideration and think about it it's a dead end street 20 miles an hour should be driven down it if you have kids would you like... Read more

Was this review helpful? 0 0

  • Mar 24
  • Palmerton, Pennsylvania
  • Customer Service
  • 1
  • 20

On Saturday the honesdale pa store came to pick up their washer weekend I hear the one man say do you have a main water shut off. As he hands my husband the knob to the laundry area washer. Then after standing around for few minutes I asked for the 800 number to customer service I was told to call the store I did and called the one customer service rep replies after me telling him that I called... Read more

Was this review helpful? 0 2

  • Mar 12
  • El Reno, Oklahoma
  • Coach Rent
  • 3
  • 46

so im renting a couch and a tv from RAC. i was a week late on the payment and an employee came to my house, at 8 am in the fricken morning. banging on my door as if there was a killer dog after him or something. i mean seriously?! i didnt open but he came back not even two hours later again banging 0n my door. i opened and told him we would go to pay later. i obviously complained to the manager... Read more

Was this review helpful? 0 2

  • Mar 10
  • Threatening Phone Call
  • 5
  • 49

Rent a Center called my place of employment earlier today looking for one of my employees. I did not give any information and it was stated to me that they were exhausting all possible means of contacting said employee. They had been unable to reach her and wanted her to be aware if she did not return her rented bunk beds they would issue a felony warrant and a sheriff's officer would serve a... Read more

Was this review helpful? 1 1

  • Mar 04
  • Rohnert Park, California
  • New Couch
  • 2
  • 34

In october 2013 my husband and i went to the ashley furniture in rohnert park, ca. we were looking for a new couch. inside the store they have a rac center. we had originally planned to pay cash for the couch. but we didnt and i am regretting that every day since! james from rac, who i actually do like, kind of talked us into doing a program with rac. okay. we are adults. we went ahead. and now... Read more

Was this review helpful? 0 1

  • Feb 28
  • Employee Experience
  • 4
  • 61

My boyfriend works for rent a center, I ended up finding hundreds of texts back and forth between him and his manager after hours, they were actually carpooling too after rent a center tricked him into taking a job 30 mins away with a promise of a 1.20 pay raise only got.30, The manager said she would give him a ride everyday to help with the cost of gas, she would text him 3 hours before work... Read more

Was this review helpful? 1 5

  • Feb 24
  • Lease Contracts
  • 3
  • 37

Rent A Center is the absolute worst company I have encountered. They charge astronmical prices, take advantage of consumers, do not review the lease contracts with customers, and when you complain their response is simply that they cannot do anything as you have signed the agreement. They are not accredited by the BBB, big surprise there! They charge more than double of the retail value for... Read more

Was this review helpful? 0 1

  • Feb 19
  • Los Angeles, California
  • Rented Merchandise
  • 46

*** near all the complaints are due to the fact that you dead beats refuse to pay or return your rented merchandise. Listen up dead beats if you can't pay simply return the merchandise and re-rent it when you can afford to do so. Why do you expect for rent a center to wait for you to pay when you can ? Don't make your problems there problems. They tell you upfront that they do not have a grace... Read more

Was this review helpful? 4 2
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