Regional Acceptance Complaints and Reports

Regional Acceptance reviews, Regional Acceptance complaints, read Regional Acceptance reviews, find Regional Acceptance reviews, Regional Acceptance scam reports
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  • 116 complaints
  • $202,827 claimed losses
  • $1,749 average
  • 11861 since Aug 28, 2007

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Regional Acceptance
Main address: 1420-B E. Firetower Road 27858 Greenville NC
(866) 644-7687, (877) 722-7299, 1-866-644-768, (888) 761-8685, customersupportservices@regacc.com
Regional Acceptance reviews, Regional Acceptance complaints, read Regional Acceptance reviews, find Regional Acceptance reviews, Regional Acceptance scam reports
  • 116 complaints
  • $202,827 claimed losses
  • $1,749 average
Had an experience with Regional Acceptance?
Submit review ›
116 reviews found
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  • Apr 24, 2013
  • New York City, New York
  • Car
  • 127

Regional Acceptance withheld information from its borrowers on their monthly statements for many years. They have recently changed their statements to reflect the amount due as well as the 20 day payoff and daily interest calculated. These new statements not only show you the last payment made, but the amount applied to the principal and interest, which is great! However, most of this information... Read more

Was this review helpful? 1 0

  • Apr 05, 2013
  • Akron, Ohio
  • Auto Loan
  • 1
  • 174

I've had my car loan through them and it's been nothing but trouble dealing with them. The customer service is the WORST i've ever encountered in my life. They hang up on you,(which I guess they're are "allowed to" and refuse to let you speak to a supervisor!! I work in customer service and and this is just UNCALLED FOR!! Then after you speak to a supervisor they don't listen to anything!! Never... Read more

Was this review helpful? 1 8

  • Apr 04, 2013
  • Graham, North Carolina
  • Auto Loan
  • 125

Look the bottom line is if anyone person other than a bank or other financial institution loaned money at the rates they do and also resorted to the same practices they seem to go by that person would be investigated and arrested, however for some strange reason banks are an "exception" to all rules (I.e. Bank of America and the recent housing market scams who ended up not only getting away with... Read more

Was this review helpful? 2 0

  • Mar 18, 2013
  • Loans And Refinance
  • 134

well, i got a small loan and i wrote them a check to pay it right, so i knew i had the money in the bank so i was not worried about it. next thing you know they call my best friend and my parents to get in touch with me, i am like you got my number why did you not call me. so i came in from a dr. appointment and my moma told me that they called and i am like they did not call me. so we called... Read more

Was this review helpful? 0 5

  • Mar 11, 2013
  • Business Practices
  • 3
  • 151

My husband and I had a car financed through this company, I lack maybe one year from having this car paid off. I got sick and was off work plus my son was graduating high school. Well the reps would call being rude. Now they are trying to charge us more for the car than what we were buying it for and/or what was owed at the time they repoed. They have jacked the payout amount, i know the sold the... Read more

Was this review helpful? 2 5

  • Feb 12, 2013
  • Walnut Creek, California
  • Auto Loan Pay Off
  • 1
  • 151

We've had an RAC loan on our car for over a year now and have made every single payment. A few payments have been late but EVERY ONE has been paid. RAC is calling me now trying to say that the last two payments haven't been received. WELL, THEY LEFT MY BANK ACCOUNT FOR SURE!!! A rep today told me if I sen bank transaction statements they MIGHT POSSIBLY credit my account for the payments THEY... Read more

Was this review helpful? 0 1

  • Feb 12, 2013
  • Houston, Texas
  • Payment Confirmation
  • 147

Ms.Sammie has allow my ex-husband to confirm a payment without being on my checking account this is the second time.We are in court and will be brought out with my lawyer.She was not allowing this call to be recorded or for me to speak with a manager, she got loud and would not listen . She ask me who did I think she was. My thought was not a professional.She kept stating I sent you a cancel... Read more

Was this review helpful? 0 0

  • Jan 30, 2013
  • Payment Processing
  • 182

I recently refinanced my loan with NFCU. They released a check to me that I sent priority overnight to Regional. I made sure to contact them before hand for the mailing address for payoffs. I was given a PO Box address. The check was mailed and signed for the following day. After a week, they allege no receipt of payment. Meanwhile, they are eating up the overage that was due to me... Read more

Was this review helpful? 2 11

  • Jan 07, 2013
  • Auto Lease
  • 217

this company handles finances from car dealerships that jack up prices present false documents and have your % so unreal its unmanageable after paying every month on time over two use won't refinance which is what the car dealerships says they would do. I am so upside down I'm turning the car in. The car dealership is so scandalous they are being investigated by the state, this company should... Read more

Was this review helpful? 4 10

  • Jan 05, 2013
  • 2007 Ford Focus
  • 285

I had bought my 2007 ford focus in raleigh nc and it was financed thru regional acceptance,I always made my payments on time til my hours got cut at work in 2011 so my paychecks were not enough to pay for my car payment.it took 2 paychecks to pay my car payment.I would always call and give them a notice about when I would dend my payment off..well I got sick(july 5,2012) I was diagnosed with... Read more

Was this review helpful? 1 17
 
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