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What Their Customers Are Saying
All testimonials are provided and verified by RainSoft. Verified testimonials on Pissed Consumer is a paid feature of the platform.

Great experience. My family noticed how our skin and hair feels after a shower . Before and after was eye opening .The system is a joy. I would recommend the system without question. Products are awesome as well !!!! Jeana, Arizona Read more

I am very impressed by the quality of service all the way around, I would definitely recommendthis product. Angel, California Read more

My husband and I have been extremely satisfied with Rain Soft. The drinking water is phenomenal! We see and feel a difference in our skin appearance. Our skin appears refreshed and not dry. The Go Healthy Products have been awesome in conjunction with the Rain Soft water. Our skin and hair does not feel filmy after use! This was a great choice for your home! Syeda, New Jersey Read more

RainSoft 's reply to:

We reached out to the servicing dealer and received the following response – The customer requested service in October 2014 due to the system leaking. The servicing dealer agreed to fix the leak at no charge but unfortunately the customer cancelled this appointment and never called back to reschedule. The dealer confirmed that they do sell filters to customers who want to replace them themselves,... Read more

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RainSoft 's reply to:

Upon receipt of this complaint, our servicing dealer in Fresno called and emailed Mr. Smith. Unfortunately they cannot locate the service file until they know the customer’s address. Another email was sent to Mr. Smith on January 21st in an effort to address his concerns. To date, our dealer has not been able to contact Mr. Smith and unfortunately they have not received a response from him.... Read more

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After seriously being misled by the Rainsoft salesperson, we decided to buy the Rainsoft water treatment equipment. Big mistake. First of all, we were guaranteed by the salesperson, that the only upkeep for the systems would be "a bag of salt, every couple of months". Not bad, huh? Unfortunately, that is not true. Salt every month or two, filters twice a year, a new membrane every 18 months.... Read more

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RainSoft 's reply to:

We reached out to the customer on January 8th and asked him what model system he has. We offered to send him a pdf of the manual and apologized for the inconvenience. The customer responded to us on January 9th and said he was able to solve the problem by using his computer, as he was originally trying to download the manual on his phone. If you have any questions about this post or any other... Read more

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RainSoft 's reply to:

We spoke to the authorized dealer in question and he agreed that, when he replaced the filters for the first time in March 2012, he had the wrong filters with him. He admitted this was his mistake and rectified the situation the following day. He assured us that every time he has dealt with this customer it has been a good experience and has never had any complaints from them. He has tried to... Read more

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Great experience. My family noticed how our skin and hair feels after a shower . Before and after was eye opening .The system is a joy. I would recommend the system without question. Products are awesome as well !!!! Jeana, Arizona Read more

We were promised during the sales pitch part of this whole ordeal that Clean Start is an amazing investment. We were told we wouldn't have to use detergent anymore, as it cleaned clothes eco-friendly without the use of harsh detergents. Also told, it was energy efficient since it used cold water instead of hot. We were really excited since our youngest has bad asthma and allergies, to... Read more

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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I am very impressed by the quality of service all the way around, I would definitely recommendthis product. Angel, California Read more

RainSoft 's reply to:

Upon receiving this complaint we notified our distributor in Delaware who then contacted the customer and addressed their concerns and scheduled a no charge service call. Service was performed and completed on December 29, 2015. We followed up with the dealer today to verify all service has been completed and the customer is satisfied. If you have any questions regarding this post or any other... Read more

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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

My husband and I have been extremely satisfied with Rain Soft. The drinking water is phenomenal! We see and feel a difference in our skin appearance. Our skin appears refreshed and not dry. The Go Healthy Products have been awesome in conjunction with the Rain Soft water. Our skin and hair does not feel filmy after use! This was a great choice for your home! Syeda, New Jersey Read more

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