PNC Mortgage Complaints and reviews

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  • 85 complaints
  • $200,993 claimed losses
  • $2,365 average
  • 7474 since Feb 09, 2011

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PNC Mortgage
Main address: PO Box 96066 15226 Pittsburgh PA
1-800-822-5626, ,
PNC Mortgage reviews, PNC Mortgage complaints, read PNC Mortgage reviews, find PNC Mortgage reviews, PNC Mortgage scam reports
  • 85 complaints
  • $200,993 claimed losses
  • $2,365 average
Had an experience with PNC Mortgage?
Submit review ›
85 reviews found
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  • Nov 08, 2013
  • Pnc Home Mortage Loan
  • 24

In 2010 my Fiance had brain surgery,He had no Insurance and has been a small owner operator land-lever for 25 years , due to brain surgery a month in the hospital, and approx 7 months of rehab then finely released to work 5 hour days,and now on soc disability. prior to this his credit score was 850, during the hardship we missed 2 payments with PNC and was sending them a check to cover our... Read more

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  • Nov 05, 2013
  • Durango, Colorado
  • Rude Customer Service
  • 1
  • 28

Since that time, I have dealt with incompetent, liars, and rude employees at PNC. Their employees do not know what they are talking about, and the managers are ultimately the most *** of all. I implore anyone to use ANY OTHER mortgage company. PNC doesn't care about their customers. I will go to extremes to cost them business. DO NOT USE this mortgage company by any means. I have... Read more

Was this review helpful? 3 0

  • Aug 16, 2013
  • Heloc Loan
  • 30

Had a HELOC with National City and PNC took it over. I knew my time period was running low and still owed about $52k. They claimed to have offered me refi/govt mod info by cert. mail and i never received it or the ticket that is supposed to be left on my door by the USPS. They "claim" it was returned to them and couldnt offer it to me because the promo time period had expired, and i should call... Read more

Was this review helpful? 1 0

  • Aug 15, 2013
  • Cleveland, Ohio
  • Mortgage Refinance
  • 55

My wife and I back in February 2013 went to PNC Mortgage to refi the existing mortgage on our home. Since this time we have been on an absolute train ride of insanity. The underwriting process is SLOW SLOW SLOW; requesting a laundry list of items to be faxed, refaxed and faxed again. Just as we're in the home stretch to close, between May - June no one at PNC could figure out to clean a title... Read more

Was this review helpful? 3 0

  • Jul 29, 2013
  • Aguanga, California
  • 54

PNC has failed us over and over. Starting in 2009 with a modification denial, then telling us that they could not help us until we were at least 60 days delinquent. We became delinquent...and they denied us assistance again. We were forced to file chapter13 bankruptcy in order to keep our home.(We were part of the Foreclosure Review, and PNC was found guilty of fraudulent foreclosure practices.)... Read more

Was this review helpful? 0 4

  • Jul 23, 2013
  • Seattle, Washington
  • Insurnace Information
  • 3
  • 46

I received a notice from PNC threatening to take out an insurance policy at my expense if I didn't assist them in obtaining my insurance information. This information had previously been provided by me and my insurance agency. I was given a web site to provide the requested information. When I logged into the site all of the information they needed was already entered. These incompetents can’t... Read more

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  • Jul 19, 2013
  • Pittsburgh, Pennsylvania
  • Customer Service
  • 1
  • 39

Tried to get an e-mail address to send them my tax bill. They do not have any e-mail addresses to use to send this info to them, so I have to spend money to mail it to them. My mortgage was just bought by them. The prior mortgage holder was always helpful and friendly, and was glad to get tax bills by e-mail. I even tried to get to a supervisor to complain, and they "could not locate" a... Read more

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  • Jul 01, 2013
  • Pnc Mortgage
  • 31

Same story, different storm. I have over $26, 000 in PNC's hands after Hurricane Sandy. I have submitted everything and paid for the renovations out of pocket. They were supposed to overnight the check last week after I called the President of PNC Financials office but they couldn't even do that right. They "accidentally" mailed the check through the post office. Six days later, no check. And... Read more

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  • Jun 28, 2013
  • East Greenville, Pennsylvania
  • Mortgage Company
  • 1
  • 52

PNC Mortgage falsifies their records. When I filled out the financial forms for a modification they continued to send them back to me as incomplete because I had no long term debt. No credit card debt, no loans besides my mortgage and no car payment. Only my monthly operating expenses. They noted in their internal files that I had failed to complete the financials !!! NOT TRUE they falsified... Read more

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  • Jun 19, 2013
  • Mortgage And Banking
  • 73

their customer service is non existent, rude , no authority to do anything but ask questions, no attempt to work out problem that they caused , harassing phone calls 4-5 times a day at work, home , cell. when asked not to call said we'll keep calling until you pay, but i did not owe anything. sent inspector out who told tenant and neighbor house was being foreclosed when it was not. never... Read more

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