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First Complaint:

The fitness clubs are franchises (who are unavailable to contact) and the Planet Fitness website does not provide any way to contact "Corporate" for complaints. There is no method to contact them at all.

Second Complaint:

As just another measure to save money (and reduce services), the chain of health clubs appears to have converted their television reception to satelite and reduced the channel deversity they broadcast to its members). This is especially troubling in the Philadelphia market where three of our pro teams (Phillies, Flyers and Sixers) are not broadcast on cable. Therefore, our sports have been replaced with "Discovery" and "Home & Garden" channels.

Location: Philadelphia, Pennsylvania

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