Planet Fitness Complaints and reviews

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  • 456 complaints
  • $37,641 claimed losses
  • $83 average
  • 91461 since Aug 15, 2008

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Planet Fitness
Main address: 26 Fox Run Road 03801 Newington NH
603-750-0001, , info@planetfitness.com
Planet Fitness reviews, Planet Fitness complaints, read Planet Fitness reviews, find Planet Fitness reviews, Planet Fitness scam reports
  • 456 complaints
  • $37,641 claimed losses
  • $83 average
Had an experience with Planet Fitness?
Submit review ›
456 reviews found
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  • 9 hours ago
  • Lexington, Kentucky
  • 3
  • 7

The weekday over night check in person tells me that I'm not allow to talk to him because he gets in trouble yet there are other women/men who just stand around and can talk to him for a while. I just think that's a discrimination. If one person is not allow to talk to an employee then everyone else should follow the same rule. Then again I'm not the one who comes out of the tanning bed with... Read more

Was this review helpful? 0 4

  • Apr 07
  • Mexico, Missouri
  • Gym Employees
  • 2
  • 31

THEY WANT MY MONEY THEN LEAVE ME THE F**K ALONE OR KISS MY A**. NOT INTERESTED IN THEIR OPINION OR MARKETING CAMPAIGN. IN THIS WORLD OF COMPRESSED TIME AND STAYING FIT FOR PERSONAL REASONS. I AM NOT INTERESTED IN UNDERPAID, UNEDUCATED TEENAGE NEOPHYTES SPOUTING CORPORATE PROFITABILITY RESPONSIBILITY TO ME. IT IS WHAT IT IS. A LOW END GENERIC GYM WITH MEMBERS WHOM WORKED OUT ONCE IN THEIR LIFE AND... Read more

Was this review helpful? 1 6

  • Mar 27
  • Madison, Alabama
  • Positive Feedback
  • 1
  • 60

I enjoy my local planet fitness location, as well as look forward to going to workout everyday, due the friendly environment and staff, that's always eager to answer any questions that I may have and assist me in anyway possible they are good team players in an great environment, I would highly recommend anyone to obtain a membership with planet fitness from my experience. I absolutely love the... Read more

Was this review helpful? 0 1

  • Mar 24
  • Wichita, Kansas
  • Member Discrimination
  • 3
  • 102

Today I went to Normandy planet fitness in Wichita Kansas to work out with my son whom is 13 years of age. I checked in and then the general manager came running and to me asking if this boy was going to work out with me. I said yes of course he is going to work out with me he's my son. She said, " ppft she would need legal documentation and proof that he is my son before she would allow him to... Read more

Was this review helpful? 2 2

  • Mar 21
  • Lakemont, Pennsylvania
  • Judgement Free Zone
  • 10
  • 166

I myself don't grunt, or slam weights, or act like a screaming monster in gyms as well, i simply go 3 days a week to help with my stress, and it does wonders. Which is why I've continued for 3 years or so. Over those 3 years, relieving your anger, stress, and anxiety in the gym really toned my body. But that doesn't make me a meat head. I guess according to Planet Fitness, it does. --That one... Read more

Was this review helpful? 4 1

  • Mar 20
  • El Paso, Texas
  • Tattoo Display Prohibition
  • 9
  • 110

I just wanted to express my diqust with this company and how hippocritical it is. Planet Fitness is supposedly a judgement free zone yet they make thier employees cover up any visible tattoos as if its a disgrace or not professional (An employee that works there with flames on his arm was made to cover his entire arm/understood if they are offensive -but dont tell me flames are offensive). I have... Read more

Was this review helpful? 1 1

  • Mar 08
  • Saint Paul, Minnesota
  • Unlimited Personal Training
  • 2
  • 119

I am a little angry that I got had by the Planet Fitness flier stating unlimited Personal Training. Tell me I'm wrong, but isn't personal training one on one with a certified instructor. This club has no personal training. Plus the Build Your Own Program is laughable and a waste of time. I gave up a club I'd been with for several years to join this one and have regretted the decision every... Read more

Was this review helpful? 0 0

  • Feb 27
  • Naples, Florida
  • Equipment Condition
  • 1
  • 62

The stationary bikes are almost never all working at once, and the owner claims that they will be replaced but this never happens. When bikes are broken it takes weeks and sometimes longer to get them repaired. They are old and need to be replaced. The people on the site are sympathetic and have reported the situation many times to management to no avail. I have written a comment to the home... Read more

Was this review helpful? 0 0

  • Feb 25
  • Columbus, Ohio
  • Customer Service
  • 4
  • 119

This has happened to me twice before today, those 2 times I went up to check where I was on the list and it all worked out. Today I sign in for tanning and make sure someone knows I did, as always. The funny thing about today is 2 of the staff were standing right in front of the sign in sheet, making their own list that they follow, as one employee was training another on how to keep up with it... Read more

Was this review helpful? 0 0

  • Feb 22
  • Saint Clair Shores, Michigan
  • Outside Shoe Policy
  • 4
  • 209

I belong to PF and believe that I get I great deal at $20 a month! I have never had any issues with the staff, but also know that you get what you pay for... $10/$20 a month is cheap!! I have belonged to other gyms over the years, and people who complain about the annual membership fee make me laugh! That fee helps cover the cost of keeping the equipment in good working order, and to buy new... Read more

Was this review helpful? 0 5
 
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