Perfumania
Perfumania Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Perfumania has 2.2 star rating based on 36 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Delivery was supposed to be free, Sales associate who helped me, Coupon code.
Cons: Counterfeit product, Fake product, Poor service.Recent recommendations regarding this business are as follows: "Its definitely authentic", "Previous yes not now or this store theere is something shady going on", "Perfumania needs a valid phone number for online shoppers".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Perfumania has 2.2 star rating based on 36 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Delivery was supposed to be free, Sales associate who helped me, Coupon code.
Cons: Counterfeit product, Fake product, Poor service.Recent recommendations regarding this business are as follows: "Its definitely authentic", "Previous yes not now or this store theere is something shady going on", "Perfumania needs a valid phone number for online shoppers".
Most users want Perfumania to offer a solution to their issues.
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Very pleasant experience
I dont know what all of these negative reviews are about i went there for the first time yesterday and i had a lot of reservations about this place the man working claimed he was the owner and he made me feel very comfortable and explained everything out to me. Ive been wearing versace bright crystals for years now and he let me smell it and it was authentic and he even let me take the bottle out of the box before i made my purchase AND he told me i was welcome to take the bottle to macys and other department stores to compare BEFORE i bought.
It wasnt necessary because ive been wearing it for almost 10 years and i know authentic from non authentic.
I was able to purchase 2 bottles for almost what i pay for one in stores. I will definitely be back.
User's recommendation: Its definitely authentic
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot received merchandise
- Delivery was supposed to be free
Preferred solution: Deliver product or service ordered
!!!HR
My dear friends!
I just retired from Wyndham vacation ownership company! Work almost 20 years!
Multimillion producer, become legend in company!
But I love passionately perfume ! I have my collection!
Just drop to store, fill out paperwork! Was hired same day! Start working!
Something went wrong!
What????
1)store has no culture, nothing significant that would make different !
2) in such small group there is no harmony, no understanding each other - only intrigue ,gossip ! But worsest part - all this come from Paula !!!
3) I fill that she simply privatized that store! On my second day she just humiliate me in front of costumer!
She interfering sales process , taking over, try to sale more and that turn into very bad scene with 80 years old coupe! She blow my BOGO sale, and they left store with forgotten credit card!
P.S.
Paula pressure employees with long carriers, and number of production! She fills that she is not replaceable ! Very sad!!! Poore thing !
That store can produce twice more than they do now!!!! That just food for thots!!!!
Good luck to you my friends!
Let me know if I can be helpful to you!!!! Levon Matossian!!!!!
They are watered down or fake at ellington fla
- Sales associate who helped me
- Fake product
Preferred solution: Full refund
User's recommendation: Previous yes not now or this store theere is something shady going on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn perfume
- Poor service
Preferred solution: Let the company propose a solution
User's recommendation: Perfumania needs a valid phone number for online shoppers
Cheated out of my hard earned $$$$$.
In Stock.....oh wait, we'll cancel your order
Preferred solution: Deliver product or service ordered
I am very upset cant speak with a representative still
Horrible, fake!!
First Colony Mall Location
Fake products
Never Again!
I was visiting Vegas and coming from Canada. I placed a order online and had it delivered to the store out the outlet mall.
Received conformation from UPS it was delivered and went to the store to pick it up when I arrived. She told me absolutely nothing has been delivered. I called customer services and she checked into and said the person name that signed for it does not work there. Suggest I walk around the mall as ask if anyone else at another store may have it!
ARE YOU KIDDING ME! I work in customer service if I said that I would be unemployed! After several weeks with them saying not sure what they can do and me being in Canada they did finally credit my credit Card IT WAS RIDICULOUS what I went through. One person was helpful during this whole ordeal and the worst was ANNA.
The helpful person was JOSIE FELICIANO, she was aware of the situation because they did call her to see if she received it.
She was AMAZINGLY HELPFUL. Hate Perfumania but would go back to her and her alone for any purchases.
Preferred solution: Deliver product or service ordered
Cheap and shallow service
Fake item
Fake fake
Customer Service
About
Perfumania, Inc. is an American chain of fragrance stores. The company was founded in 1998. The company specializes in the sale of designer fragrances, bath products, body products, skin products, cosmetics, different gift sets and accessories. This fragrance retailer provides the latest fragrances and the fragrances, which are hard to find. Perfumania offers the fragrances of such brands as Armani, Gucci, Hugo Boss, Bvlgari, Escada, Estee Lauder, Adidas, Dior, Chanel, Baryshnokov, Moschino, Carolina Herrera, Celin Dion and so much more. The company offers a number of benefits, discounts and rebates.
Perfumania is the leading fragrance retailer in the United States.
Perfumania is ranked 282 out of 1753 in Cosmetics and Personal Care category
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