PeopleSmart Complaints and Reviews

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PeopleSmart
Main address: P.O. Box 391146 68139 Omaha NE
1-888-813-0008, , http://www.peoplesmart.com/?_act=contactus
  • 337 issues resolved
  • 5 testimonials
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Testimonial

  • May 04, 2013
  • Internet
  • People Search
  • 51

PeopleSmart has been my most efficient tracing service in helping restore family links for the American Red Cross/ICRC for those who have been separated by either Armed or Political Conflict! PeopleSmart’s outstanding customer service has consistently and successfully assisted me in my very cherished work with the Red Cross! -International Services Caseworker for the American Red Cross Read more

Testimonial

  • Apr 26, 2013
  • Internet
  • People Search
  • 33

PeopleSmart offers what we all really want: the location of a specific person. It has meant so much to me to be able to locate somebody who is precious to me. Thank you, thank you, thank you. Read more

Testimonial

  • Mar 18, 2013
  • Internet
  • People Search
  • 35

PeopleSmart locates so much wonderful information. I was able to protect myself and my daughter using PeopleSmart. Thank You. Read more

  • Aug 28
  • Internet
  • Birmingham, Alabama
  • Subscription Cancellation
  • 3

Dear Mr. Garrett, I apologize for any inconvenience caused with respect to this matter. Unfortunately, I am unable to locate an active membership for you. We do see your membership was cancelled upon your request on 8/1/2014 however, based upon the information submitted in your inquiry, I am able to provide some insight in regards to your concerns about the results of your searches. The change... Read more

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  • Aug 11
  • Internet
  • Unauthorized Charges
  • 24

Dear Michele, Thank you for your recent correspondence to PissedConsumer.com dated 8/11/14. Your concerns were forwarded to PeopleSmart.com for review and response. I apologize for any inconvenience caused with respect to this matter. Unfortunately, I am unable to locate an account for you; however, I want to help you get your membership canceled so it does not bill again and address any... Read more

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  • Aug 08
  • Social Networks
  • Background Check
  • 13

Dear Ms. Costley, Thank you for your recent correspondence to PissedConsumer.com dated 8/8/2014. Your concerns were forwarded to PeopleSmart.com for review and response. I apologize for any inconvenience caused with respect to this matter. We value you as our customer and want to make your experience with PeopleSmart a positive one. As such, we issued two refunds for the amounts of $19.95 which... Read more

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  • Aug 04
  • Internet
  • Bank Account Charges
  • 10

Dear Ms. Nist, Thank you for your recent correspondence to PissedConsumer.com dated August 4, 2014. Your concerns were forwarded to PeopleSmart.com for review and response. I apologize for any inconvenience caused with respect to this matter. We value you as our customer and want to make your experience with PeopleSmart a positive one. As such, we canceled your membership on July 25, 2014 and... Read more

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  • Aug 03
  • Internet
  • Monthly Membeship Charges
  • 19

Dear Mr. Veronelli, Thank you for your recent correspondence to PissedConsumer.com dated August 3, 2014. Your concerns were forwarded to PeopleSmart.com for review and response. I apologize for any inconvenience caused with respect to this matter. We value you as our customer and want to make your experience with PeopleSmart a positive one. As such, we have canceled your membership and issued a... Read more

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  • Jul 28
  • Internet
  • Free Trial Charges
  • 10

Dear Mr. Veronelli, Thank you for your recent correspondence to PissedConsumer.com dated August 3, 2014. Your concerns were forwarded to PeopleSmart.com for review and response. I apologize for any inconvenience caused with respect to this matter. We value you as our customer and want to make your experience with PeopleSmart a positive one. As such, we have canceled your membership and issued a... Read more

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  • Jul 21
  • Internet
  • Account Cancellation
  • 30

Dear Mr. Thomas, Thank you for contacting PeopleSmart.com. I apologize for the difficulty that you were having with the cancellation of your free trial. In looking at your account I can confirm that we were contacted on 7/21/2014 and your trial has been cancelled. The only charge that you should see was for a $0.49 Contact Report. I have also removed your e-mail address from receiving any future... Read more

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  • Jul 18
  • Internet
  • Bakersfield, California
  • People Information Look Up
  • 23

Dear Mr. Rafeik, Thank you for your recent correspondence to PissedConsumer.com dated July 19, 2014. Your concerns were forwarded to PeopleSmart.com for review and response. I apologize for any inconvenience caused with respect to this matter. We value you as our customer and want to make your experience with PeopleSmart a positive one. We were contacted on July 18, 2014 and a refund of $19.95... Read more

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  • Jul 16
  • Internet
  • Augusta, Georgia
  • Trial Cancellation
  • 12

Dear Mr. Reid, Thank you for contacting PeopleSmart.com. I want apologize for the confusion that you had with cancelling your membership. Our records indicate that you had signed up for a 7-Day trial membership to IdentitySmart on 7/15/2014. We were contacted on 7/16/2014 and the trial was cancelled. You will not be charged for a membership fee. If there is any other way we can assist you, you... Read more

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  • Jul 11
  • Internet
  • Denver, Colorado
  • Subscription
  • 13

Dear Ms. Montgomery, Thank you for your recent correspondence to PissedConsumer.com dated July 11, 2014. Your concerns were forwarded to PeopleSmart.com for review and response. I apologize for any inconvenience caused with respect to this matter. Our records indicate we were contacted on July 9, 2014, July 10, 2014, and July 11, 2014 in regards to this matter. As such, we have canceled your... Read more

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