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Bank of America sold my mortgage to this HORRIBLE company. I have been with them two months and both months they didn't process my payment until it was late.

The first time I mailed my payment a month in advance. Once the last day of my grace period came the check still hadn't cleared my bank. I called and they said they never got it. I stopped payment on the check and paid over the phone.

10 days later they tried to cash my check and of course it was declined due to the stop payment. Now the same thing is happening this month. I mailed my payment 2/27/14 and they are still saying they don't have it. These people should be shut down.

I think they are holding payments trying to make people pay late fees. Worse company EVER!!!

Location: Houma, Louisiana

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Guest

Yes this will be my second payment and they are very snobby

Guest

Just setup automatic payment through their website. This will resolve all issues.

Many of these lenders are crooks. Plus they have information on their pennymac website how to identify crooks. Talk about pot calling the kettle black! I had the same issue to begin with when the loan was transferred and then setup auto pay.

The sad thing is that you think you started with a good bank and borrow money and then they sell your loan left and right to these crooks and there's nothing you can do. I'm sure the DAs office has tons of complaints, but the system doesn't have any time to handle these kind of crooks.

Guest

They are doing the same to me. The United States needs to get involved to shut the company down before it ruins a lot of American lives. God please save us from this company.

Guest

You might try setting up an auto pay from your checkin account. I think your bank will do this for you.

I don't know if they have a fee for it but it would be worth it.

Your bank makes the payment, so then, the computers do it and how can they refute that?

Guest

I had the same problem with them last month . I'm thinking about contacting the Florida State Attorney's office ..

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