Pella Windows Complaints and reviews

Pella Windows reviews, Pella Windows complaints, read Pella Windows reviews, find Pella Windows reviews, Pella Windows scam reports
Incorrect company
description?
Suggest changes
Industry: Building Products
Pella Windows social reviews and reports. Join community by posting your own comments or complaints.
  • 54 complaints
  • $258,929 claimed losses
  • $4,795 average
  • 8733 since Nov 28, 2009

Please try to contact   Pella Windows Customer Service  directly prior to posting any complaints on this site.

Had an experience with Pella Windows?  Submit review ›
Pella Windows
Main address: Customer Service Department 50219 Pella Iowa
1-800-288-7281, 1-866-809-9460, , http://www.pella.com/about-us/contact-us/default.aspx
Pella Windows reviews, Pella Windows complaints, read Pella Windows reviews, find Pella Windows reviews, Pella Windows scam reports
  • 54 complaints
  • $258,929 claimed losses
  • $4,795 average
Had an experience with Pella Windows?
Submit review ›
54 reviews found
Show first:

  • Jan 07
  • Newark, New Jersey
  • Pella Window
  • 1
  • 29

We bought 22 Pella Windows in 2009 and 2011; Boy what a mistake! Each winter we have water or frost (depending on the outside temperature) on the inside of our windows - on the bottom of the window sill and in the middle of the double hung by the latch. We called the company and they state it is because the humidity in the home is too high, but they would be willing to send a tech out for... Read more

Was this review helpful? 0 0

  • Jan 06
  • Des Moines, Iowa
  • Pella Windows
  • 50

Our home was built approximately 15 years ago and we have Pella windows. The windows are drafty and are rotting. I've contacted Pella and they want money to come look at the windows. The crank out windows do not even shut unless someone is one the other side pushing against the window. The windows that are too high to reach on the outside are never opened. The screw that connects the arm... Read more

Was this review helpful? 0 0

  • Dec 21, 2013
  • Shelby, Michigan
  • Home Windows
  • 40

I built my house in 2005 and I have 43 windows I our home. The problems started before the paint was dry. The window over the my front door fogged the first week we moved in. I had to fight to get them to come out. Then they wanted to me to pay for the painting of the new trim around the window. For the last 8 years I have had nothing but problems. They don't even call back. If you're... Read more

Was this review helpful? 0 0

  • Dec 04, 2013
  • Pella Sunroom Windows
  • 51

We contacted the local Pella Window store in 2007 in an attempt to resolve the issues we were having with our Pella sun room. We were told by Pella that that was a bad system and they no longer make it and due to the fact that it was out of warranty there was nothing they could do...It is going to cost us thousands to have the sunroom ripped off and redone...It has leaked and rooted the wood... Read more

Was this review helpful? 0 0

  • Dec 03, 2013
  • Fort Wayne, Indiana
  • Poor Quality Windows
  • 1
  • 64
Pella Windows - Rotted Sash

Windows installed in 1998 (Architect series), condensation has destroyed sashes on most.. Pella wants $200 to come out and even inspect the windows, another $250 per hour to replace damaged sash.. Fast on the sales, slow on service and even worse on problems with products.. A company that is destined to ruin because of producing just plain lousy engineering... And we wonder why China gets our... Read more

Was this review helpful? 1 0

  • Nov 24, 2013
  • Springfield, Missouri
  • Pella Windows
  • 2
  • 64

I bought 33 new Pella windows for my house recently from Lowes in Springfield, Mo. I have condensation on the inside the windows, not between the panels. I have complained & have been told it's humidity & nothing is being done about it. I am not impressed with my PELLA Windows at all !!!! What can I do? Is it the caulking or the windows are faulty? Water is all over the windows in... Read more

Was this review helpful? 0 1

  • Sep 29, 2013
  • Lemont, Illinois
  • Pella Windows Products
  • 64

6 year old custom built house aprox 45 pella windows, casement type all are rotting,leaking, and moldy. Sounds like Pella windows are not known for quality. I wonder how much it will cost to fix/ replace all of these. They are not the series in the class action lawsuit, yet. It will be my luck that they will be after I have already replaced all of them, but I'm confident that Pella will foot... Read more

Was this review helpful? 1 0

  • Sep 26, 2013
  • Window Repair
  • 2
  • 59

I called Pella to get a replacement slim shade and she said they don't make these anymore. We bought these in 1988 I asked if they could sell me the ladder cord and I would restring myself. She said they don't have the ladder string. The only thing I can do is replace the inside glass and put in the new shades that have a lever that goes up and down. Our windows have a round turner at the bottom... Read more

Was this review helpful? 0 0

  • Sep 19, 2013
  • Philadelphia, Pennsylvania
  • Pella Windows Products
  • 3
  • 101
Pella Windows - Windows rotten from top to bottom

Thank you for sending Bob Gibson, a Pella representative to my residence. Per Bob, the lower windows that he inspected are separating. At my residence, there are 12 openings with 79 windows. I was informed that 13 of 27 lower windows would need to be replaced and the windows would be sent to me to install. However, the upper and center windows were not inspected. To determine the extent of the... Read more

Was this review helpful? 0 0

  • Aug 07, 2013
  • Xenia, Ohio
  • Pella Windows
  • 1
  • 80

Had an estimate 2 years ago, decided to use another company. Since that time we get 2 flyers a months from Pella for replacement windows. I have called the number each time and tried to have flyers cancelled, each time I was told it would be done. Now 2 years later and still receiving flyer I was informed Linda at Pella in Dayton Ohio I was rude and if I didn't want want the junk mail to just... Read more

Was this review helpful? 1 3
 
×
You are reading about Pella Windows.
Filing a new complaint about
×