Contact PartsGeek Customer Service
PartsGeek Phone Numbers and Emails
Toll-Free Number:
-
(800) 541-9352Orders
PartsGeek Email:
Contact Information
PartsGeek Website:
PartsGeek Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Daily: 8 am - 8 pm (EST)
Mailing Address
3900 Mechanicsville Road
Building 7, Suite 213
Doylestown, PA 18902
Fax:
How Good is PartsGeek's Customer Service?
Summary of PartsGeek Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PartsGeek?
Shipping and Delivery Question:
- “Haven't received part ordered yet”
- “Wrong order”
- “Wrong part. Need to return . I want to order correct part if available”
Return/ Replace Question:
- “Returning an item”
- “I just placed an order for a timing chain kit w/gears i didnt see the gaskets to replace tje old ones n i got the quote i said o needet the gaskets but noke eere mentioned just checking ar4 they included”
- “I need to return an item.”
Request for Information Question:
- “I spoke to your salesman and he assured me that the part matched the one I was looking for as such I should've have to lay for the return and the cost I paid for expedited shipping should be refunded as well”
- “Looking for parts that were mailed”
- “Looking for my order”
Product/ Service Question:
- “Make sure my product comes to right shipping address”
- “Need to order a part”
- “Got disconnected”
Refund Question:
- “Refund on order”
- “Refund not recived”
- “Refund”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancelling an order that hasn't been shipped.”
- “Cancel order”
Payments and Charges Question:
- “Need invoice of some purchases made”
- “Make sure payment went through”
- “Additional charges on my credit card after payment made for part and freight charges!!!!”
Staff Question:
- “I'm having a difficult time with your customer service”
- “I wanna talk to customer service please”
- “Customer service”
Cards Question:
- “Wrong credit card info”
- “Decline credit card”
- “Because you all have not put my money back on to my Visa card for the returned pars that I sent back”
Account Question:
- “Send a part back and I forgot to give you guy the tracking number”
- “They havent credited my pay pal account yet after aprox. 2 months.”
- “Cause of my account”
Website/ Application Question:
- “I just spent 360 dollars on ngk coils that your website claims still to this day that it fits my 2013 veloster turbo but it does not fit the plugs meaning it doesnt fit. They are very apparently different. Fortunately i noticed it on the 2nd one befd”
- “Need a part from your site to be shipped next day air”
- “Your site says that you shiped my parts on the 25th with FedEx , FedEx said that you only filled out a label but you didn't send it im trying to find my parts”
Employment Question:
- “Job offer possible scam from EarthLink email”
Other Question:
- “Hood struts”
- “Trying to find aftermarket oil drain plug”
- “Confused”
About
Partsgeek has been on the market since 1996. The online store was launched in 2002. Clients are offered a broad selection of new, OEM, genuine, rebuilt, and OE quality discount aftermarket parts and various accessories for cars, trucks, and SUVs from such famous brands like Accel, Weathertech, Airaid, MSD, Corsa, Magnaflow and other. The company provides replacement and performance parts to all makes and models at different prices. At the present time, the site of the company offers an inventory online catalog where one can find a complete list of products which is in assortment of the company. Orders placed online are subject to the same-day delivery. Partsgeek sells all goods with a 30 day money back or exchange guarantee.
PartsGeek is ranked 131 out of 1162 in Auto Parts and Accessories category
USA
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