Ooshirts Complaints and reviews

Ooshirts reviews, Ooshirts complaints, read Ooshirts reviews, find Ooshirts reviews, Ooshirts scam reports
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Industry: Footwear and Clothing
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  • 58 complaints
  • $11,360 claimed losses
  • $196 average
  • 3023 since Mar 18, 2011

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Ooshirts
Main address: 64 Shattuck Square #285 94704 Berkeley CA
866-660-8667, (510) 984 4679, , help@ooshirts.com
Ooshirts reviews, Ooshirts complaints, read Ooshirts reviews, find Ooshirts reviews, Ooshirts scam reports
  • 58 complaints
  • $11,360 claimed losses
  • $196 average
Had an experience with Ooshirts?
Submit review ›
58 reviews found
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  • 21 hours ago
  • Tshirts

Placed an order for T-Shirts. Was told by their online "live chat" person that the logo I uploaded would be fine. Turns out it wasn't. Placed dozens and dozens of calls to the Toll Free number ooshirts.com has on their website only to be hung up on 100% of the time or to go to a voicemail which no one seems to monitor. The live chat experience was terrible on all occasions. I've just never... Read more

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  • Apr 13
  • Fort Walton Beach, Florida
  • Horrible Customer Service
  • 9

I made the mistake of thinking that this time would be different but here I sit on April 12th with a 'guaranteed' delivery date of April 10th. The order still on the printing press. No call or e-mail to explain the delay. This is the 3rd (and last) time I have placed an order with this company and every time the order has been late. Very unsatisfactory customer service. I would look elsewhere if... Read more

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  • Apr 09
  • Washington, District Of Columbia
  • Non Responsive Service
  • 9

Ordered customer tshirts. Was emailed order is on hold due to logo size and address confirmation needed. I re-emailed a better logo but tried calling the 866-660-8667 number but NO ONE answers. I went to the chat and random people answer but disappear. One rep did call me, we went over my order corrections and she seemed to take care of things. She was supposed to email me links to check and... Read more

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  • Feb 19
  • Los Angeles, California
  • T Shirts
  • 3
  • 21

Here is the message sent to their claims process. They have only offered a coupon and I want a refund. I have filed a complaint with the BBB also. These guys DO NOT stand behind their product or the customer's experience. Hello, I had received my shipment last week and noticed an extreme issue with the black shirts (order #*****). After the shirts were washed in Tap-cold water and hang-dried, we... Read more

Was this review helpful? 1 0

  • Feb 13
  • Stained Shirts
  • 22
Ooshirts - Many shirts were stained, not printed correctly.

I placed an order for dozens of shirts ($1000+) and when they arrived 2 of them were just missing. About 15 or so were either not printed correctly or had stains on the shirts. The shirts aren't packed in anything, just tossed in a dirty cardboard box. I complained and they agreed to re-send SOME of the bad shirts (but not all). When they did, one of the re-prints was bad again (it got sticky... Read more

Was this review helpful? 1 0

  • Feb 07
  • Expedited Shipping
  • 1
  • 29

I own a small clothing company and have used ooshirts for every order. Until recently I have had great luck with them. However, my last 3 orders have been a terrible experience and I am completely done using them. Two orders were late by over a week even though I paid for expedited shipping. My last order which I placed 8 days ago is still "on hold". I get two automated messages a day... Read more

Was this review helpful? 1 0

  • Feb 07
  • Round Rock, Texas
  • School History Club Shirts
  • 24

I ordered shirts for my school history club, the price sounded great for our limited budget. I placed the order, paid the total, then waited. And waited, and waited... I finally get an email saying the graphic I chose won't work and to submit a larger one. I did this within the next couple of days and thought the problem was solved. I keep getting automated calls saying there is a problem. I try... Read more

Was this review helpful? 0 0

  • Feb 04
  • Los Angeles, California
  • Shirts
  • 1
  • 15

AGREED .. HORRIBLE SERVICE.. DO NOT USE.. OR YOU WILL LOSE YOUR MONEY.. USE SOMEONE LOCAL.. TRY COSTCO.. TERRIBLE TERRIBLE TERRIBLE THEY SUCK LOGO WAS TOO BIG LOGO WAS IN THE WRONG POSITION SUBMITTED A CLAIM .. NEVER CALLED BACK PHONE ALWAYS ON HOLD MUSIC ONLY 1 REP ANSWERING CALLS CAN NOT GET A HOLD OF ANYONE ELSE bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad... Read more

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  • Jan 16
  • Poor Customer Service
  • 16

This company did less than acceptable work for my company shirts. The missed letters, they folded shirts too soon, so when we unfolded them they had creases in the screen print! We chose this company because they advertised "satisfaction guaranteed" or money back... Trust me, they do not accept complaints. Instead they try to reason with you, blame you, talk over you, then pass you around. I will... Read more

Was this review helpful? 3 0

  • Jan 02
  • Horrible Customer Service
  • 19

I placed an order while they were closed with 4 different types of shirts and the same design. The state that you can combine orders but I had trouble doing that using their web tools. They were closed so I could not ask anyone there. I went ahead and placed 4 separate orders and then sent them an email telling them to just combine the orders on their end and issue me a refund for the quantity... Read more

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