One Spirit Book Club Complaints and reviews

One Spirit Book Club reviews, One Spirit Book Club complaints, read One Spirit Book Club reviews, find One Spirit Book Club reviews, One Spirit Book Club scam reports
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  • 23 complaints
  • $628 claimed losses
  • $27 average
  • 681 since Apr 01, 2008

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One Spirit Book Club
Main address: Member Service Center 61866-6400 Rantoul IL
, , http://www.onespirit.com/pages/nm/help/nm_negOpHelpContactForm.jsp
One Spirit Book Club reviews, One Spirit Book Club complaints, read One Spirit Book Club reviews, find One Spirit Book Club reviews, One Spirit Book Club scam reports
  • 23 complaints
  • $628 claimed losses
  • $27 average
Had an experience with One Spirit Book Club?
Submit review ›
23 reviews found
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  • Feb 04
  • Books
  • 2

I tried ordering a couple of books in November, it is now February, and I still haven't gotten my books. It started when my shipping zip code got entered wrong and the books got returned to them. I messaged the company to let them know the error, they said it would be fixed and my order would be re-shipped, but it just sat on my account saying "pending". After a month and being busy with the... Read more

Was this review helpful? 0 0

  • Jan 16
  • Membership Cancellation
  • 2

One Spirit is horrible. Number one phone lines are useless. They send out a cancelled order and when asked to send out prepaided return postage, on three different occasions nothing ever was sent out to give unwanted books back. Cancelled membership but they kept adding late fees for unwanted books. Finally I have sent books back to the Editor in chief and a letter stating that if they didn't... Read more

Was this review helpful? 3 0

  • Jan 14
  • Membership Cancellation
  • 3

I have two One Spirit Book Club accounts. I completed my membership requirements long ago. I still receive monthly offers which I deny online. In November I received a shipment from One Spirit that was unwanted. I called customer service. I was sent a mailing label to return the books. I returned them over a month ago yet my account has not been credited for the shipment that was... Read more

Was this review helpful? 1 0

  • Sep 26, 2013
  • Credit Card Cancellation
  • 8

Promised to convert account to billing...broken. Promised to remove credit card, broken and we canceled the card. Repeated attempts for a live call, then chat, then phone calls failed. Emails are a joke. Cannot believe what used to be a good company is now raping customers left and right. Atleast there is this site that provides info so to others will not fall victim.Cannot believe what used to... Read more

Was this review helpful? 0 0

  • Aug 18, 2013
  • Hartford, Connecticut
  • Book Club Customer Service
  • 9

I cannot believe how AWFUL this company is with all the complaints that they have and still do absolutely nothing to correct or really make the customer happy...Your customer service is the worst ever!!!!!!!!!!! Numerous calls, only to be told your call is important to us,please stay on the line.First call during work hours= big mistake 14 minutes on hold,second call 11 minutes...then try from... Read more

Was this review helpful? 2 0

  • Apr 18, 2013
  • Newark, New Jersey
  • Credit Card Charging
  • 1
  • 14

i refused to pay for something i didn't order and now they (one spirit book club )has appeared on my credit report as a delinquent account.what a scam i will never deal with them again buyer beware.so now i have to deal with the hassle. of dealing with the credit reporting agencies . and i don't need one hundred words to express how i feel about this company and the ... Read more

Was this review helpful? 1 0

  • Dec 09, 2012
  • State College, Pennsylvania
  • Membership Cancellation
  • 71

I have tried to cancel my membership in this club to no avail; the books continue coming. The e-mail provider also started marking the communications from them as spam because they came all the time. At first, I just said "okay, I'll let it slide this one time", but but then they kept sending me more and more books... Right now they have charged my credit card $283 for books after I... Read more

Was this review helpful? 4 0

  • Nov 02, 2011
  • Greenville, South Carolina
  • Membership Obligation
  • 2
  • 45

I agree with the perosn before me.... Stay away. They real you in telling you you are under no obligation to buy anything else. Then after 2 years, if you haven't bought anything else they charge your credit card because they say you didn't complete your obligation with them. Hmmmm... talk about a rip off. They will never again get my business. Beside, I can find anything that they offer... Read more

Was this review helpful? 1 1

  • Sep 07, 2011
  • Miami, Florida
  • Book Club Commitment
  • 41

Against my better judgment I accepted a One Spirit Book Club offer. They sent me several books for a small price and I agreed to buy 4 more, over a period of time. Well, time got away and I didn't keep my commitment. Recently they sent me a notice stating I had to pay $81.64 but I could choose 4 books from a catalog, which they would ship. I went to the website, followed those... Read more

Was this review helpful? 0 0

  • Apr 26, 2011
  • Staunton, Virginia
  • Membership Obligation
  • 1
  • 36

I have joined and quit and joined One Spirit book club several times. My tip is to order all your books online on the day you join and then cancel your membership online as soon as the books arrive. Usually they have a special half price on the first book you need to buy, and then you just buy the two others or however many it is so that you can fulfill your obligatation. I learned to do this... Read more

Was this review helpful? 1 0
 
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