Once Upon a Child Complaints and reviews

Once Upon a Child reviews, Once Upon a Child complaints, read Once Upon a Child reviews, find Once Upon a Child reviews, Once Upon a Child scam reports
Industry: Kids' Stores
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  • 20 complaints
  • $692 claimed losses
  • $35 average
  • 3996 since Oct 06, 2008

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Once Upon a Child
Main address: 605 Highway 169 N, Suite 400 55441 Minneapolis MN
(763)520-8500, , operations@ouac.com
Once Upon a Child reviews, Once Upon a Child complaints, read Once Upon a Child reviews, find Once Upon a Child reviews, Once Upon a Child scam reports
  • 20 complaints
  • $692 claimed losses
  • $35 average
Had an experience with Once Upon a Child?
Submit review ›
20 reviews found
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  • Apr 07
  • El Paso, Texas
  • Children Clothing
  • 7
  • 12

Do not sell clothes here. I brought in 60 pieces of clothes, more than half of them were brand new never worn. They bought 23 pieces of clothes for 19$!!!! I had to take the money in order to buy bigger clothes for my daughter. Was going to exchange but they didn't have 9mo girl size, and what they did have in that size were nasty, and destroyed. I'm not paying 4$ for pjs that have been worn more... Read more

Was this review helpful? 0 0

  • Feb 26
  • Location Facility
  • 13

This place is dark, dank and dreary with merchandise to match. To top it off there is a pungent musty odor that permeates through the store but it wasn’t until looking through the cramped aisles and spotting a cockroach scurrying around that my decision to never return to this location was cemented. It’s a real shame since consignment and thrift stores can in fact provide a clean, green,... Read more

Was this review helpful? 0 0

  • Jan 17
  • Virginia Beach, Virginia
  • Children Clothing
  • 9
  • 42

I went into the Virginia Beach, VA location today for the first time. I was greeted with an unenthusiastic "Can I help you?" and a very annoyed look. I explained I had never been there but wanted to get a quote for the items I brought in to sell. These items included brand new Kenneth Cole, Pediped and Stride Rite shoes and very gently used Gymboree, Carters, Gap, Old Navy, Children's Place,... Read more

Was this review helpful? 0 0

  • Jan 14
  • Rockville, Maryland
  • Manager Behavior
  • 11
  • 103

I could hear prior to checking out I had so much stuff purchasing over 50 items someone telling my daughter she's 3 yelling at her get off that toy and get off right now. I mean right now. I told the clerk excuse me an looked to my right a young employee screaming at my little girl. I told her the way she was speaking to my daughter was unacceptable and I asked her not to. Then as I'm leaving... Read more

Was this review helpful? 0 6

  • Nov 16, 2013
  • Fredericksburg, Virginia
  • Children Clothing
  • 2
  • 92

Took several items to the Fredericksburg, VA store today (November 15, 2013) to sell. I explained to the young lady behind the counter that this was my first time ever being in the store, and I wasn't sure of the process. She said that they would look over my items and decide what they could sell and offer me a price. After about 30 mintues another lady said that they had accepted my items and... Read more

Was this review helpful? 1 6

  • Nov 03, 2013
  • 125

They staff is VERY rude. I took seven totes in and they acted like I was bothering them I live thirty miles from the E Washington St store they said it was going to be three hours I went back after three hours only to be told they my stuff was not seasonal EVERYTHING in there was fall and winter and I washed EVERYTHING before I took it. REALLY!!! 7 totes and they manage to buy 2 of their little... Read more

Was this review helpful? 1 3

  • Sep 01, 2013
  • Colorado Springs, Colorado
  • Jumparoo
  • 2
  • 155

DO NOT BUY OR SELL TO THIS COMPANY....This place is a *** JOKE!!!! They were going to buy my jumparoo but told me I had to take the cover off the seat & wash it cause it was stained which it wasn't! Take it home & wash it & the next day I'm displaced from my home because of a mold issue & was not able to return or go inside for 4 weeks. I called to let you guys know what was going... Read more

Was this review helpful? 1 7

  • Aug 21, 2013
  • Childrens Clothing
  • 2
  • 325

These people are thiefs!!!! BEWARE! I went on Monday to see if I'd be able to trade in some clothes and get enough so I'd be able to purchase nice clothes for a funeral that my son and I had to go to that night and have extra left over in store credit. We brought in three huge bags of clothes and a brand new bike helmet too. I had never sold anything to them before. I was told by the... Read more

Was this review helpful? 4 0

  • Aug 13, 2013
  • Dublin, Ohio
  • Newborn Clothing
  • 243

I took in brand name clothing for a newborn baby boy. Over $200 worth of name brand items. The staff was unbelievably rude! After having to wait 1 hour with a newborn and a 6 year old, in their store for them to look at my items which seemed to be an inconvenience to them, lol i was offered only $12.80. Lady was very rude when I laughed & told her no thanks I'll sell myself and get way more.... Read more

Was this review helpful? 1 0

  • Aug 08, 2013
  • Youngstown, Ohio
  • Kid Gentle Used Clothing
  • 4
  • 247

I took in a baby einstein exersaucer that was purchased at Christmas time this year. It is $100 brand new. My little one barely used it. Then a friend of mine gave me a baby jumper that she barely used too. I took them in for a little money and they said that I needed to clean them up more. That the batteries needed replaced after it took them not the 10 minutes they told me to wait but 40... Read more

Was this review helpful? 1 8
 
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