Office Max Complaints and reviews

Office Max reviews, Office Max complaints, read Office Max reviews, find Office Max reviews, Office Max scam reports
Incorrect company
description?
Suggest changes
Industry: Shopping
Office Max social reviews and reports. Join community by posting your own comments or complaints.
  • 99 complaints
  • $37,973 claimed losses
  • $384 average
  • 6935 since Feb 02, 2008

Please try to contact   Office Max Customer Service  directly prior to posting any complaints on this site.

Had an experience with Office Max?  Submit review ›
Office Max
Main address: Attention: Direct Mailing Lists 60563 Naperville IL
1-800.283-7674, ,
Office Max reviews, Office Max complaints, read Office Max reviews, find Office Max reviews, Office Max scam reports
  • 99 complaints
  • $37,973 claimed losses
  • $384 average
Had an experience with Office Max?
Submit review ›
99 reviews found
Show first:

  • Feb 08
  • Deland, Florida
  • Service Warranty
  • 9

Last year, after my printer broke down with only 8 months use, I purchased a 2 year service warranty for the new printer. That was in June of 2013. I was told that if it broke down, I was to bring it back to the store and they would replace it on the spot. It is very important that I do not go even one day without a printer, as it is vital to my job. Without the printer, I don't make money. ... Read more

Was this review helpful? 0 0

  • Feb 07
  • Massillon, Ohio
  • Return Policy
  • 2
  • 9

I shop at Office Max for my business because its close and everytime i have a horrible experience - I bought a desk it came in 2 pieces - well came home and seen its not gonna work for where i wanted to fit it (never took the desk out of my truck) maybe 15 minutes after buying i took back and they charged me not one but 2 stocking fees so i bought a 400 dollar desk and took it back and didnt even... Read more

Was this review helpful? 0 0

  • Jan 30
  • Portland, Oregon
  • Dell Inspirion
  • 3
  • 13

I went to buy a Dell Inspirion which was advertised in the Sunday ad dated 1/26/14. I was in on a Monday and was told they didn't have any in stock. I asked the girl to check the Gresham location and she said they didn't have any either. Without another word to me she took my ad and talked to another store employee who then told me they hadn't had those in over 2 months! No Oregon locations had... Read more

Was this review helpful? 1 0

  • Jan 18
  • Fargo, North Dakota
  • Online Furniture
  • 6

Dec 14th purchased a chair, it was out of stock so "thought it was being shipped to the store", was told in 3 days. Made 3 attempt s to find chair after 10 days, CS called and said opps they have made 3 attempts to deliver to my home??? Liars, because Dec 26th delivery guy drives up. Oh sorry it was in my van for a few days. Mind you it was supposed to be shipped to the store in the first... Read more

Was this review helpful? 0 0

  • Jan 17
  • Order Tracking
  • 9

Ordering from OfficeMax online has by far been the WORST experience I have ever encountered. When trying to track my order only the only information visible to me is "Shipped - No tracking # available." I called on a Monday and was told my items would arrive that day. When I called on Tuesday they said they would reach out to their warehouse and file a claim regarding my missing packages. I asked... Read more

Was this review helpful? 0 0

  • Jan 17
  • Dr Dre Beats
  • 8

Purchased gift 12/3 for Christmas. one week prior, received email the product no longer available. had a replacement and shipped replacement although it was slightly different. Item broke. called 12/31 to return. Put in return and no one showed up. called 1/3 to complain."supervisor" extremely rude and advised they have no control of their warehouse, their vendors, their thirdparties and I could... Read more

Was this review helpful? 0 0

  • Jan 02
  • Pittsburgh, Pennsylvania
  • Bad Customer Service
  • 6

Ordered HP Desktop from OM website. Prior to purchase studied Key Specifications and Technical Details on OM website. All listed a 2TB hard drive. Picked up product at store and checked HP carton label. Label lists 1TB hard drive. Complained at store. Not their problem SKU matches order. Carried product to my office where seal on carton remains unbroken. Called Customer Service. They "cannot see... Read more

Was this review helpful? 0 0

  • Dec 28, 2013
  • Aurora, Colorado
  • Returns Policy
  • 1
  • 15

Office Max had a sale on a Nikon camera on Dec. 2, 2013. After searching 5 locations who were sold out, I found a store that had (1) left. I purchased it as a Christmas present for my office manager. Christmas day, she was happy about receiving the camera but wanted to know if she could exchange it for one that used AA batteries instead of the rechargeable unit. I Bought her the one that she... Read more

Was this review helpful? 0 0

  • Dec 27, 2013
  • False Advertising
  • 14

I ordered a Sauder Lake Point L shaped desk on December 13th, 2013 in the Flagstaff, AZ store. They had the desk on the floor display but none in stock and they recommended that I order the item in store and said that the shipping would be free and it would only take 1 - 3 days. I thought, that's a pretty good deal and it will be at my door before Christmas. So I ordered it at the register and... Read more

Was this review helpful? 1 0

  • Dec 12, 2013
  • Monitor
  • 13

I ordered a Monitor on Nov. 30th, showing it was in stock at time of purchase. Was given a delivery date of Dec. 9th. When the day came and went I called and was told it was back ordered and they would be available for delivery on Dec. 12th. I checked my order and there was no shipping order shown on the 12th so I called customer service again. I was AGAIN it was on back order... except this... Read more

Was this review helpful? 1 0
 
×
You are reading about Office Max.
Filing a new complaint about
×