Office Depot Complaints and reviews

Office Depot reviews, Office Depot complaints, read Office Depot reviews, find Office Depot reviews, Office Depot scam reports
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Industry: Laptops and Tablets
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  • 135 complaints
  • $18,562 claimed losses
  • $137 average
  • 7965 since Jan 03, 2008

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Office Depot
Main address: 6600 North Military Trail 33496 Boca Raton Florida
1-800-GO-DEPOT (1-800-463-3768), 1-800-685-5010, http://www.officedepot.com/customerservice/customerServiceDisplay.do
Office Depot reviews, Office Depot complaints, read Office Depot reviews, find Office Depot reviews, Office Depot scam reports
  • 135 complaints
  • $18,562 claimed losses
  • $137 average
Had an experience with Office Depot?
Submit review ›
135 reviews found
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  • Jan 16
  • Webster, Texas
  • Customer Treatment
  • 21

Walked in and asked if I could have something faxed and the employee said I could.so I waited in the line and another employee helped me and faxed over my papers.So then I got the total of my faxes.And a third employee rang up my purchase of my faxes.my husband then proceeded to ask why so much and the employee asked the previous employee did u not tell them how much it was to fax something. And... Read more

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  • Jan 16
  • Chicago, Illinois
  • Tablet
  • 22

I purchased a tablet from office depot and not only is it a bad tablet, but the battery is horrible. I purchased an extended warranty from them for $50.00 and now that I want to put it to use, they are telling me that they won't repair it. I have to mail in my tablet and they will mail me a gift card, but not of the full purchase price and I have to spend buy something else from their store. ... Read more

Was this review helpful? 0 0

  • Jan 07
  • New Orleans, Louisiana
  • Delivery Accuracy
  • 18

I PLACED AN ORDER ON TUESDAY, BECAUSE OF THE WEATHER CONDITIONS, THEY COULDNT DELIVER ON THURSDAY AS IT WAS SCHEDULED, I UNDERSTOOD, I WAS HOPPING TO HAVE MY DELIVERY ON FRIDAY, THAT DIDNT HAPPENED, I CALLED THEM ON SATURDAY AND ASK WHY I COULDNT GET AN EMAIL INFORMING THIS SO I CAN MAKE ARRAIGMENTS, I HAVE AN OFFICE TO RUN AND I DEPEND ON THEM, THEY TOLD ME THAT THEY MIGHT BE ABLE TO DELIVER ON... Read more

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  • Dec 25, 2013
  • Baton Rouge, Louisiana
  • Print Center
  • 20

Recently seen Office Depot started doing same day pickups in store only for select items. Office Depot workmanship have always been great so I picked them over the competitors. I ordered two photo books and one canvas print that were specifically same day pickup items. These same day pickup items stated it can be done in one hour or sometimes up to three hours due to production time. I made sure... Read more

Was this review helpful? 1 0

  • Dec 02, 2013
  • Customer Service
  • 2
  • 24

Today was the second time I have tried to use a business check and had it declined. Why? I am told it is based on the advise from TeleCheck. Really? I call TeleCheck to ask them why and they say because they show no any similar activity on the account in six months. So? I work for a non-profit and we keep our expenses Dow. And do t purchase supplies often. I have to pay for the supplies with... Read more

Was this review helpful? 0 1

  • Nov 26, 2013
  • Customer Service
  • 30

Let me tell you the store manager Vince shouldn't be manager. I signed up for a store credit card online and was approved a few days prior. I made a purchase same day without a problem when it was time to purchase something else a few days later I couldn't make a 2nd purchase online because my account was on hold. After speaking to customer service they said I have to go into the store to show... Read more

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  • Sep 24, 2013
  • Weston, Florida
  • Logitech Mouse Keyboard Combo
  • 41

I had to replace a mouse/keyboard combo. I found they gave me a broken one at home; so, my wife went back again. They treated my wife like a lier who replace the new one with a broken one. She explained what happened, but they do not listen and kept saying that we replace the new one with old one and cheating. I was so upset. I went there by myself. I tried to be gentle and explained what... Read more

Was this review helpful? 0 2

  • Sep 17, 2013
  • New Port Richey, Florida
  • Employees
  • 31

Last night I called local New Port Richey, Florida store phone number 3 times. My calls were answered in the Phillipines, Philadelphia,and never went to the local store even though it was 6:30 pm and the store was open. Today, At 1:00 pm, I went into the store. One employee was working the Printing Center with 6 customers. It took her 20 minutes to wait on me. My business took 5 minutes. At 1:30,... Read more

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  • Aug 22, 2013
  • Memorex For Mac
  • 34

Went to buy CDs for my computer but wasn't sure if I needed DVD or CD. My "advisor" said DVD. Did not work for my Mac. They only had one brand - memorex which does not get good reviews. Not recommended for Macs. Before I could return the item I misplaced the receipt. Office Depot would only give me $10 gift card for a $17 sale although I had my PayPal information with me. I was told they... Read more

Was this review helpful? 0 3

  • Aug 05, 2013
  • Employees
  • 49

DO NOT USE THIS FACILITY. They are the most inept employees I have ever dealt with. We ordered Company checks on 7/24/13 and was told by the printing desk employee that the checks would have to be picked up at their store and they would call and let us know when they came in. On 8/1 we called their store and was told that the checks were in fact being shipped to our home address and would be... Read more

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