Contact Nordstrom Customer Service
Nordstrom Phone Numbers and Emails
Toll-Free Number:
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(888) 282-6060United States
Customer Service:
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(800) 723-2889Beauty Stylists
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(877) 794-5304Canada
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(877) 543-7463Designer Specialists
Nordstrom Emails:
Contact Information
Nordstrom Website:
Nordstrom Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours (ET):
Monday - Friday: 10:00am - 8:30pm
Saturday - Sunday: 10:30am - 6:30pm
How Good is Nordstrom's Customer Service?
Summary of Nordstrom Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Nordstrom?
Shipping and Delivery Question:
- “Received wrong order”
- “Never received package”
- “Wrong item”
Payments and Charges Question:
- “Wanted to know if I could make in-store payment”
- “Payment”
- “Pay bill”
Request for Information Question:
- “Checking on my return”
- “I have a question”
- “I need to talk to the person”
Cards Question:
- “Card services”
- “Card isdue”
- “Lost card”
Return/ Replace Question:
- “Return an item today without packing slipO”
- “At your Rochester store doing a return 4 days pass the 39 days due to weather could not make it up”
- “Return”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel an order”
- “I want to cancel my order”
Product/ Service Question:
- “The product has been returned and they still taking money”
- “Insurance claim”
- “To order acoatwoman size”
Account Question:
- “My account”
- “Balance”
- “Credit for my alterations from minority account”
Refund Question:
- “Problem with refund”
- “For refund”
- “I was only refunded for 1 item instead of three items that I returned”
Website/ Application Question:
- “Order online”
- “List a placed order online”
- “Site not working”
Employment Question:
- “Job application and request interview”
- “Payoff”
- “Employment”
Staff Question:
- “Customer Service”
Other Question:
- “Can't use notes”
- “Need credit, ordered 10078126, 2 pairs of AS98 periwinkle sandals, only received 1 pair, please credit my American Express.”
- “Dispute”
About
, ,
Nordstrom, Inc. is a well-known chain of department stores in the United States. The company was established by John W. Nordstrom. Originally it was a shoe retailer. At the present time, the company also offers clothing, cosmetics, accessories, jewelry, fragrances, handbags and even home furnishings. It offers lower prices than Saks Fifth Avenue, Neiman Marcus, or Bloomingdale's. The corporate office of Nordstrom as well as the flagship store is headquartered in Downtown Seattle, Washington. Nordstrom has become a nationwide fashion specialty retailer. Fortune magazine put Nordstrom in its list at No. 72 among 100 Best Companies to Work For 2009.
Nordstrom is ranked 719 out of 4779 in Footwear and Clothing category
USA
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