Linda P Xyb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response or resolution

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am unable to speak to a representative or successfully use the automated system I have amazing middle class debit visa I am unable to redeem
View full review
Loss:
$95
Pros:
  • Cant think of any
Cons:
  • Accessibility

Preferred solution: Full refund

Preston A Sex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bayonne, New Jersey

It's been long time now since I had exact to my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I want to know if my money is still saved because I want my to be transferred to my account number please
View full review
Loss:
$1
Pros:
  • Money
Cons:
  • Please transfer

Preferred solution: I would like my money to be transferred to my account number please

User's recommendation: CommBank

Preston J Zfx
map-marker Adelaide, South Australia

I need my money transfer to my account number

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I know I still got money in bank account number under my name so it's been a long time since I have had existed to my account number so I need to talk to a right customer because I need to transfer the money I have in the bank so I need help with you to transfer the money in to my account number please
View full review

User's recommendation: Help me look under my name please

Preston J Zfx
map-marker Adelaide, South Australia

Balance information

I need to find out more about my money in my savings account please help and my name is Preston jungarian Andy so it been a long time since I have never excited my bank since 1997 and 1998 please can you help me more I need my money to be transfer to my account number okay please I need more information please
View full review
Jeanmarie T Onz
map-marker Staten Island, New York

Changes in Online Billing.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
WTF. The new program sucks. Very hard to pay bills or make changes. Truthfully the other way was working fine what was the necessity to have to change it? They need to leave things alone that arent broken. Think Im gonna take my money out.
View full review

Preferred solution: Go back to the old system. Listen to your customers.

User's recommendation: Truthfully the other way was working fine what was the necessity to have to change it? They need to leave things alone that aren’t broken. Think I’m gonna take my money out.

Janice T Ejt
map-marker The Bronx, New York

Was told to come in for customer service. Walked (informed),and was turned away stating that scheduled appointments only would be received.

I am recuperating from serious surgery and walking is very difficult at this time. I called and was repeatedly assured that i could walk in. When i did so, stating my previous conversation, i was turned away stating that scheduled appointments only would be considered.this happened at the branch in Bklyn ny on Broadway.
View full review

Preferred solution: Apology

patricia a Lmh
map-marker Kenilworth, New Jersey

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Locked out of my online account again because verification code not received by phone. Customer Svs says they can't help - it's fault of phone company, yet my phone is working fine.
View full review
Cons:
  • Web site

Preferred solution: Let the company propose a solution

User's recommendation: get online banking elsewhere

MIGDALIA V

For three weeks now I have been having difficulty adding an external transfer to my account.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have for three weeks attempted to speak with someone to assist me with verifying an external account, and it's not allowing me. I call customer service and after waiting 45 min to an hour I leave my place in cue because I can't wait anymore. When I get a call back I'm either working or driving and can't answer the phone and no one calls me back again. When I finally got through the representative could not help me, so I requested to speak with a supervisor who in turn agreed that there was an internal problem with their online banking, but she would call me back. Never did! I then sent a message through online banking two times and yet no one has called me or resolved my problem! I have been with this bank for 20 years!
View full review

Preferred solution: add an external account

Anonymous
map-marker Floral Park, New York

Online banking not working and unable to reset online have to call and wait for them to call you back There is are no more paper statements, so unable to check your account or get tax info

This is a recurring problem , happened at least 3 times in the past 4 months . I hope they fix this as soon as possible. Causing a lot of distress may force to close the account
View full review
Anonymous
map-marker Manahawkin, New Jersey

Waiting to get someone to take care of my case over 3months

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
unauthorized withdrawal from my account
View full review
Loss:
$178

Preferred solution: Full refund

User's recommendation: do not use this bank full of excuses no one ever knows what the next person is doing

RDX R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This bank my uncle money not transfer my account

New York Community Bank - This bank my uncle money not transfer my account
New York Community Bank - This bank my uncle money not transfer my account - Image 2
New York Community Bank - This bank my uncle money not transfer my account - Image 3
New York Community Bank - This bank my uncle money not transfer my account - Image 4
New York Community Bank - This bank my uncle money not transfer my account - Image 5
My uncle expired last year so now I want my uncle money and told the bank so he told me complete the paperwork I am down paperwork but last time he told me you reactivate the your uncle account but am not interested the reactivate the account in this bank I want to close the account in this and I want my uncle money but he not given me the money. I have no money because this is a very big amount in india 2000$ am very upset my family condition is very and my little sister in the hospital I can't afford this amount so please help me for transfer money in my account.
View full review
Cons:
  • I hate service this bank

Preferred solution: Full refund

Peter C Nfj

Nightmare

I purchased a $600 mattress, used my New York Community Bank debit card. City Furniture delivered a soft piece of crap not the firm siesta that I was shown and sampled in the showroom. New York Community Bank does not stand behind debit card purchases. Once you purchase something it is between you and the merchant. New York Community Bank does not help does I get involved does not want to hear anything. Oh and to boot they charge you a dollar fifty for a debit card transaction when using your PIN number. My suggestion stay away from NYCB don't give them a nickel. I'm on my way to the bank now to take out my $37,000 and I have remaining in their Trust I wouldn't trust him with two cents
View full review
Loss:
$600
Cons:
  • Do not stand behind customer in debit card disputes
Reason of review:
Poor customer service
1 comment
Guest

Scott valentine runs a scam very similar to this.He also will take your ss number and use it.his middle name is Andrew.he is pictured with hitler all over the internet.

Peter C Nfj
map-marker West Palm Beach, Florida

Nightmare

I purchased a $600 mattress, used my New York Community Bank debit card. City Furniture delivered a soft piece of crap not the firm siesta that I was shown and sampled in the showroom. New York Community Bank does not stand behind debit card purchases. Once you purchase something it is between you and the merchant. New York Community Bank does not help does I get involved does not want to hear anything. Oh and to boot they charge you a dollar fifty for a debit card transaction when using your PIN number. My suggestion stay away from NYCB don't give them a nickel. I'm on my way to the bank now to take out my $37,000 and I have remaining in their Trust I wouldn't trust him with two cents
View full review
Anonymous
map-marker Rego Park, New York

Unhelpful staff and rude

Worst experience at this bank ever. I was being refer to this bank by my relative for a business checking account. The staff wasn't helpful staff all, when I told her that I wanna open a business checking account, she looked at me in a weird way. Very unprofessional service, where she doesn’t know any knowledge at all. She even asked me to come back tomorrow because she doesn’t know what to do and how to do her work. The staff was looking down at me, and make me felt very uncomfortable and question me like I couldn’t pay for the $3000 deposit. She said they have to come to my store to investigate in my business, before letting me open a business checking account. Which is funny, why kind of bank have to come to the store to investigate in ur business for opening a checking account. I’m not even asking them for a credit card account. It’s a saving account, where I put my money in. It’s just a really bad experience. DON’T recommend this bank, if u want to open a business account. Very unprofessional and clueless staff at this bank!
View full review
DEDI ABEL G
map-marker Abidjan, Abidjan

Gnagbodgmail.com

je vous solicite de bien vouloir recuperer mes gains du gagnages freelotto winner freebets dedi abel jackpot combined super cagnote usa lottory mega lottory le joueur gnagbo dedi abel freelottoservice clentel
View full review
1 comment
Guest

I agree that scott a Valentine would steal from you,im sorry you had to meet him and go through all of this.$1l00.000 is alot of money to loose.

Anonymous

New York Community Bank - Financial Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

SCOTT VALENTINE OUT OF THE COMMACK OFFICE,IS A FRAUD AND A CROOK!HE TRIED TO GET ME TO INVEST IN HIS BANK,BY WRITING THE CHECK OUT TO HIM.HE CLAIMS THIS IS A REGULAR PRACTICE.I AM NOT GOING TO WRITE A CHECK TO A SO CALLED (FINANCIAL ADVISOR)IN A CHEAP SUITE.IMAGINE THIS GUY WITH HIS DIRTY HANDS ON $500,000.LOL.I DID SOME RESEARCH ON MR VALENTINE,HE OWES THE IRS,CHILD SUPPORT.WENT BANKRUPT.I FILED A COMPLAINT WITH THE TRADE COMMISSION.THIS BANK HAS BEEN DOWNGRADED,ONLY MR VALENTINE THINKS HE HAS A CARRER HERE.BE CAREFUL OF THIS GUY.

View full review
Pros:
  • Scott valentine out as hitler
Cons:
  • Well you know who he dosent like
Reason of review:
Poor customer service
13 comments
Marny Iay

I AM THE PUNISHMENT OF GOD *** HAD NOT COMMITTED GREAT SINS,HE WOULDN'T HAVE SENT A PUNISHMENT LIKE ME UPON YOU. (VALENTINE)

Guest

This is just terrible he prey's on the black people in our community.They have so little money as it is, then he goes and brags about it how he steal from them.

Guest
reply icon Replying to comment of Guest-1781016

Since he was a child, he had mental issues!

Asjah Dmr

Type your message here

Kristina R Sbt

Scott valentine should not handle any money!Dosent his employer check to see that he went bankrupt? Hes a strange person always has to be the center of attention.When i went to open a bank account and saw him, i walked out the door.he h as a twisted mind, my friend met him in a restaurant with dave rattazzi.i think maybe he was going after his money.i read he was arrested, i hope so.

Rainey Eon

Scott valentine belongs in jail, or a mental institution!!!! He has a new boyfriend by the name of dave.He gives out all this guys personal information about his family, his wife, his two sons.and even his late father who was promised a job,and never got it.theres a reason scott was gone for so long,he's nutts.if he made contact with anyone in Florida,well ill be back in ny.he wanted to know how i got a pretty girl.then he got upset when a certain girl was talking to me.he is very sick.i would drain your pool, yes he told me about the pool and boat.trying to get me jealous.he must be the one who never made anything out of him self.

Guest

Is Scott valentine out of jail? I received a letter about how he pretended to have all these different degrees.and he was either committed to a mental hospital for attempting to kill himself.because of the mess he caused.or was thrown in jail for pretending to be a financial advisor.and was caught with stolen money.in any case I don't know why anyone would trust him.why they wouldn't go to a proven firm,that works with you.not this drug addict.

Guest

SCOTT VALENTINE WILL STEAL EVERYTHING YOU HAVE.IINCLUDING YOUR MAIL WITH CHECKS IN IT.

Guest

I MET SCOTT VALENTINE AT HALF HOLLOW HILLS HIGH SCHOOL EAST.HE TRIED SOME KUNG FOO MOVE ON ME.I HIT HIM AND HE WENT DOWN.THIS MIGHT HAVE BEEN THE BEGINNING OF SCOTT VALENTINES CRIMINAL WAYS.I MET WITH SCOTT VALENTINE IN COMMACK AT ROSLYN SAVING BANK. HE IS STILL THE SAME LOSER HE WAS IN HIGH SCHOOL.HE WAS FUMBLING WITH PAPERS. AND WAS ONLY INTERESTED IN GETTING MY MONEY.VERY SAD PERSON.

Anonymous

NEW YORK COMMUNITY BANK DBA ROSLYN SAVINGS BANK,IS BEING CORRUPTED BY SCOTT ANDREW VALENTINE.AND NO ONE IN THIS ORGANIZATION CARES TO DO ANYTHING ABOUT IT.MR VALENTINE BRAGS HOW HE DOSENT PAY TAXES TO POTENTIAL CUSTOMERS.IS THAT A GOOD BUSINESS PRACTICE? HE HAS HIS CUSTOMERS WRITE CHECKS INTO HIS NAME.THATS NOT GOING TO BE GOOD? HIS BOSS MUST BE A CROOK ALSO,LETTING HIM RUN WILD LIKE HE DOES.

View more comments (12)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article