Netspend Complaints and reviews

Netspend reviews, Netspend complaints, read Netspend reviews, find Netspend reviews, Netspend scam reports
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  • 293 complaints
  • $274,858 claimed losses
  • $938 average
  • 24348 since May 14, 2008

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Netspend
Main address: PO Box 2136 78768-2136 Austin TX
1-86-NETSPEND, (512) 857-0263, customerservice@netspend.com
Netspend reviews, Netspend complaints, read Netspend reviews, find Netspend reviews, Netspend scam reports
  • 293 complaints
  • $274,858 claimed losses
  • $938 average
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293 reviews found
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  • Apr 16
  • Memphis, Tennessee
  • Blocked Card
  • 1
  • 10

First off my card has been blocked since 02-14-14, I have sent in a copy of my identity over 10xs who I am. Nothing is ever good enough. I've lost my home, my job, and etc.... I have never been so angry and frustrating in my life!!!! The supervisor never answer her direct contact number. Every time I send in something you guys ask for something different. Sent my license, proof of address,... Read more

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  • Apr 07
  • Denver, Colorado
  • Account Closing
  • 2
  • 15

I recd a text from NetSpend that my account ending in 4**2 the only acct I have was closed !! I didnt close it .. I call and again these people who sound like their robots reading from scripts give me an answer why they closed ..I talked w/a supv no diff. all they could say was that a "pattern" of un acceptable spending was why I asked to define "unacceptable" they stumbled on that I said it... Read more

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  • Apr 04
  • Fort Lauderdale, Florida
  • Netspend Prepaid Mastercard
  • 2
  • 16

Called in 8 times in a 24 hour span to resolve an issue with my last name as it appears on the card (in my maiden), upon applying I was asked how I would like my name to appear on the card, opting to select my married name was a huge mistake, 8 different CSR's and 2 managers, all of which gave me wrong info (not to mention 5 of which barely spoke English). Even after providing my SS card,... Read more

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  • Apr 01
  • Credit Card
  • 1
  • 33

I used turbotax.com to file my taxes. During the process, they steered me towards a page that pretty much gave me only 2 options: either have the refund direct deposited (i couldnt do that because i didnt have my routing # available) or have it loaded onto a prepaid netspend debit card. i choose the prepaid card. The card was received in the mail a week later. Turns out that, after i called the... Read more

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  • Mar 31
  • Louisville, Mississippi
  • Card Activation
  • 1
  • 26

I bought the prepaid card, I have $40 of MY money in this *** card they refuse to activate until we send them a copy of my ss# and birth certificate. That is MY MONEY on that card, why should I have to send them information!? I attempted to activate my card online and kept encountering problems. So, I attempted to call. They said they can't activate it under birthday and ss# because my boyfriend... Read more

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  • Mar 31
  • Austin, Texas
  • Banking Scam
  • 1
  • 31

I got this card when I was working for Macy's as a holiday temp to deposit my check into. After leaving Macy's I decided to keep the account and have my social security check deposited into it. WHAT A HUGE MISTAKE! In March my social security was deposited into it. Ten minutes later I began receiving text alerts that my money was being spent all over the world. I contacted them immediately... Read more

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  • Mar 28
  • Bad Customer Service
  • 1
  • 25

I cancelled my card on 3/1/2014 due to it being compromised. I spoke to 3 reps at Netspend in regards to my account. On Monday morning same vendors double the amount taken out of my account of $423.00 called Netspend file a dispute took 10 days. Received my funds on 3/17/14 however I was not told the -$48.48 would not be included. When my direct deposit hit they automatically took the 48.48 and I... Read more

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  • Mar 27
  • Newington, Virginia
  • Bank Approval
  • 2
  • 27

I have sent my documents more than 3 times already this the fourth day I've been waiting for an approval on this is preposterous I feel like NetSpend is the rip off and you guys should just give me my *** money ASAP I mean for real what else do I have to do show up my god *** self just to prove Who I am you guys have done this before and I've never had a problem so either I get my money or you... Read more

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  • Mar 26
  • Tax Return
  • 2
  • 25

I have a netspend account that I got through turbotax,I'm expecting my tax return any day.today I bought another netspend card at Safeway and tried to activate it with $40.after waiting on the phone for 20+ minutes a representative that could barely speak English told me I couldn't activate the new card because I owed $9 from an account I hadn't used in 3 years.i asked him if I could call back... Read more

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  • Mar 17
  • Shawnee, Oklahoma
  • Account Transaction
  • 4
  • 37

Both my checking and savings account have been have been cleaned out!!! I immediately contacted them!!! An unauthorized account transfer often referred to as a P2P was sent to someone named Julie White. To make matters even worse, my savings account was zeroed out as well, with no explanation at all. I asked her how someone could access my access codes and she just said, " it will be reviewed and... Read more

Was this review helpful? 3 0
 
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