Nerds On Call
Nerds On Call Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nerds On Call has 3.4 star rating based on 11 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Computer is completely fixed.
Cons: Hidden recurring monthy cc charges, Pricing or customer service.Most users want Nerds On Call to offer a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nerds On Call has 3.4 star rating based on 11 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Computer is completely fixed.
Cons: Hidden recurring monthy cc charges, Pricing or customer service.Most users want Nerds On Call to offer a solution to their issues.
Review authors value the most Website and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Hidden service agreement charge Be warned.
Sketchy business practices
Recurring charge
- Hidden recurring monthy cc charges
The Nerds saved me! Thank you!
Computer Wiped Over New Install of Keyboard
No help from Nerds on call
I have been with Nerds on call with no problems for some years now. However, this last treatment of horrible customer service and rude comments was the last straw!
I cannot read the nerds on call icon when I click on it for help as I have an eyesight problem. I called to talk to some one about this problem and have never been treated so unfairly in my life! The phone call I tried to make continually put me on hold for a very long time. When a very rude woman answered she told me it could be up to 2 hours for someone to get back to me.
after a 3 hour wait and no reply, I called back only to be treated rudely again! Being told I was incorrect as she told me it was only possible they could get back to me. Then being connected with a gentleman who needed to hear everything I said at least 2 or 3 times before he would answer any of my questions. I was told I cannot talk to anyone in management about my problem for 2 days.
So nothing fixed , nothing settled. Horrible customer service and then no service all for $175. Pretty bad Nerds !
Still waiting for my call from management, so unacceptable.
A very unhappy customer who will be going to another company soon.
Nerds On Call Estimate Repair Laptop Review
Nerds On Call Computer Repair Review
Terrible Customer Service
Preferred solution: Let the company propose a solution
Great help for me!
Nerds On Call Laptop Repair Review from Taft, California
Even more money to reinstall their software every time?!
- Overcharging
Preferred solution: Let the company propose a solution
Sold Service contract before they would work on computer
Nerds On Call Laptop Repair Review from Carmichael, California
The guys at Nerds On Call were so smart
- Computer is completely fixed
Terrible service
- Pricing or customer service
Preferred solution: all i want is a free ballpark estimate over the phone for a replacement of keyboard on my macbook Pro5.2 unibody. Takes an a1297 keyboard.
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In all the years we've been with Nerds on Call and Call Sam Now, during the profitable years and the lean years when we couldn't afford to keep our subscription after our initial payment, all we had to do was call and cancel our subscription, then renew the subscription when we could afford it. Not once have we been charged for anything we weren't aware of.
If you have given them your credit card information for the monthly subscription payments when you subscribed it's up to you to call them and cancel your subscription. ~Amelia