Nelnet Complaints and reviews

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  • 52 complaints
  • $21,258 claimed losses
  • $409 average
  • 5836 since Aug 19, 2008

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Main address: 121 S. 13 St., Ste 201 68508 Lincoln NE
1-866-463-5638, ,
Nelnet reviews, Nelnet complaints, read Nelnet reviews, find Nelnet reviews, Nelnet scam reports
  • 52 complaints
  • $21,258 claimed losses
  • $409 average
Had an experience with Nelnet?
Submit review ›
52 reviews found
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  • Mar 09
  • Pittsburgh, Pennsylvania
  • Student Loans Repayment
  • 19

I started my repayment on my student loans two years ago, my monthly payments are 56.00, but because I am dyeing to get rid of this account I have been paying from 150.00 to 200.00 a month. After the first year I did not see my principle balance drop but rise. I called and was given the run around, when I finally was able to get ahold of someone that knew what he was talking about he told me that... Read more

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  • Mar 04
  • Service Application
  • 23

In March of 2011 I sent a application to Nelnet and US D of E, to start the process for a total and permanent discharge of my student loan as I am disabled. In April, 2011, I received a letter from Nelnet and the Loan Servicer that I had proved my disability and that I would be put on a conditional discharge for 3 years and that March 10, 2014 would be my discharge date. I followed all the income... Read more

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  • Feb 26
  • North Las Vegas, Nevada
  • Student Loan Collection
  • 2
  • 30

I was making payment to Nelnet every month based on what I could afford. In total I was $1200 behind based on their calculation, they then reported to Credit Bereau that my delinquency was over $30,000 which was the principal instead of $1,200 behind on payment! I am not happy with this inaccuracy in reporting the amount that was behind. I think that they do this on purpose to make it much more... Read more

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  • Feb 18
  • Germantown, Tennessee
  • Unauthorized Charges
  • 1
  • 52

ANYONE WHO DEALS WITH NELNET CHECK YOUR STATEMENTS CLOSELY. I HAVE FOUND THEY WILL MANIPULATE INTEREST CHARGES AND POSSIBLY OTHER NUMBERS ON STATEMENTS TO ILLEGALLY INCREASE THEIR PROFITS. I'm very frustrated with Nelnet's shady business practices and ridiculous interest calculations that make no sense. After over three years of paying on my student loans that are serviced by Nelnet, I feel like... Read more

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  • Feb 17
  • Student Loan Harrassment
  • 4
  • 42

I received a call stating my account was past due. After making several calls and told them I was paying as much as I could financially afford was pretty much told that I was not making the necessary payment and would be turned over to collections and was a deadbeat. I have never missed a payment. I sent several emails first not responded too, the second robotic and did not address the email... Read more

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  • Jan 26
  • Los Angeles, California
  • Robo Calls
  • 1
  • 35

Started getting robo calls from "Nelmet" which links back to Nelnet, looking for someone else, same first name but not last. Geesh, you'd think they'd have better records than to just go "fishing" for similar names. In addition, I was also contacted the same week by someone claiming to be a process server to warn me he's on his way to serve me. Say what? Was told to call an 800 take care of the... Read more

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  • Jan 19
  • Student Loan
  • 1
  • 71

Nelnet is a for- profit company that earns money by collecting student loan debts. When account problems arise there is NO ONE at their company that is able to resolve them correctly. I firmly believe that these "Mistakes" are a deliberate strategy to increase their profits. When I applied for loan forgiveness based on my employment in low income schools for over 5 years, I was denied. When I... Read more

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  • Dec 11, 2013
  • Baltimore, Maryland
  • Auto Payment
  • 47

Good to know I'm not the only one who is having problems with this terrible 'company' taking money without my consent. However, here's the kicker- I have to deal with Nelnet because I had federal student loans and this is the company they were transferred to. Now, mind you, I got an e-mail saying they would be dealing with the loans and another saying payments would start having to happen soon... Read more

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  • Dec 06, 2013
  • Student Loan
  • 66

Over $7,000 in payments disappeared absorbed into the web of mathematical sorcery. Luckily my family keeps immaculate records of everything. When's this class action lawsuit starting? before I have to fake my death or exile to Cuba to survive. I don't know if I want this company to know any more about me .. they seem to stalk the internet trying to find out about people. They own me... I can't... Read more

Was this review helpful? 1 0

  • Oct 26, 2013
  • Student Loan
  • 1
  • 60

I am not sure how they obtained information about one of my loans, but Nelnet sent a loan bill for a loan that I had with another company and made it seem that I had to pay them a balance. The letter looked exactly like a bill with the perforated part that can be detached. They even included an account number to make it more believable - such a scam! Luckily I did not recognize the company name,... Read more

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