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Natures Prime Organic Foods - Nature's Prime Organic Food - SCAM!

Company Natures Prime Organic Foods
Product / Service Organic Foods
Location San Antonio, Texas
Category Food
Views 68

I echo all the other complaints.6 months - no delivery, no communication, no refund.

I am SHOCKED they are still in business. I placed the order over the phone and spent $75 more than my groupon. I followed up 12 weeks later with a call. I actually reached someone who stated that my order was partially filled.

They said they would send it. After the, I left multiple voicemails, and sent multiple emails. It has been 6 months (or so) since I placed my order.

I have requested cancellation of my order but nothing.Groupon, on the other hand didn't even ask what happened, they simply refunded the groupon price. 2ffea38

  Comments (7) Hide comments
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Please keep the topic of messages relevant to the subject. Personal attacks will be deleted. No links or scripts.

Nov 10, 2012 
I'm sorry, Bobby. Did you just say it's my fault for expecting a company that I bought a product from to deliver the product? It's irrelevant if the product is better, worse or comparable to the meats in a supermarket. There is nothing about an expectation to receive what we paid for that is the fault of any of these customers.
Reply to Frustratedmom

Nov 10, 2012 
It is primary your fault as a consumer to do business with these companies such as
Organically Nature's Prime or American Frozen Foods or Miranda's Country Fresh Foods. The fault is your are getting top quality food and ALL NATURAL or ORGANIC when in reality it is the same meats and foods you get in a supermarket. How do I know...I worked for these companies. Buy your meats and foods in a supearmarket. You will Save money and avoid many headaches.
Reply to Bobby

Oct 01, 2012 
How on earth did you guys actually get someone on the phone!
I placed my order in Feb. finally called living social and got a credit, but still had a $33 balance I had put on my cc. FINALLY got a person on the phone, who said it would show up this billing cycle, you guessed it .... nadda. Just tried to call. "No no one will be checking this VM, send an email"
Reply to CB

Jul 31, 2012 
I purchased the Groupon on March 3, 2011. I Placed my order in August of 2011. I'm still waiting almost a year later. Each time I called, I was told the same story, that my order was getting ready ro ship. Unbelievable!
Reply to VS - Hyattsville, MD

Jul 26, 2012 
Basically same issue here: ordered Jan 4, 2012. Waited about 4 months for response from them (phone/email)... finally told me order would ship in "next 2 weeks". Still nothing... refund requested from LivingSocial and Nature's Prime. Has anyone reported to BBB?
Reply to OPN

May 29, 2012 
I placed an order Feb 24, 2012 and have been told 8 times via email that my order was shipping. It is now May 29 and no order - although they say it's shipping out on June 4. I have asked for a refund and can't believe they are still in business and that Groupon continues to do business with them. I have to believe this is actually illegal. They willingly take money without ever having any intention of fulfilling the order - it's fraud and a scam.
Reply to RC

Mar 29, 2012 
I am currently going through the same situation!
I sent numerous emails with no response and finally was able to speak to a representative, who then assured me that my order was being shipped THAT day! I've been waiting for over two months now and am absolutely pissed. Never EVER do business with NPO.
Reply to E.S.

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